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ESTABLISHED IN 1996
+27 (0)11 669 9578
info@conflictdynamics.co.za
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Courses And Workshops
Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING
Employment and Workplace Mediation Skills
Workplace Mediator Skills for Accredited Mediators
Mediating medical malpractice claims - A WORKSHOP FOR ACCREDITED MEDIATORS
Mediation of Medical Negligence and Personal Injury Claims - SKILLS FOR PARTIES AND THEIR REPRESENTATIVES
Mediation Advocacy - Representing and Advising Clients in Mediation
An introduction to ADR and Dispute Systems Design
Mediator Meeting
Managing Difficult Conversations in the Workplace
Conflict Management Skills for Interpersonal Workplace Conflict
Conflict Management Fundamentals
Conflict Management Skills for Teams and Groups in the Workplace
Dealing with Sexual Harassment in the Workplace
Understanding and Harnessing Diversity in the Workplace
Unconscious Bias in the Workplace
Managing Employee Discipline Remotely and Initiating and/or Chairing Online Disciplinary Hearings
Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)
Chairing Disciplinary Enquiries
Preparing for, Presenting in and Chairing Disciplinary Enquiries
Fundamentals of Managing Discipline in the Workplace
Presenting and/or Assessing Evidence Appropriately in the Context of a Disciplinary Enquiry
Performance Management Training
Managing Poor Work Performance and other Forms of Incapacity
Strategic Negotiation Skills
Negotiation Fundamentals
Negotiation Skills for Collective Bargaining
Negotiation Skills for Women
Introduction to Labour Law
The Labour Relations Act
The Employment Equity Act
Understanding Employment Equity and the role of an EE Committee Member
The Basic Conditions of Employment Act
Legal and Organisational Requirements for Corporate Reorganisation and/or Retrenchment
Economic Literacy for Collective Bargaining
Essentials for Managing in a Unionised Environment
Shop Steward Training Modules
Facilitation Skills for Accredited Mediators
Skills for Facilitating Effective Processes
Skills for Chairing Effective Meetings
Preparing for and Presenting in Arbitration
Presenting and/or Assessing Evidence Appropriately in the Context of an Arbitration Hearing
Arbitrator Skills - a Refresher for Accredited Arbitrators