Mediation Skills
Courses & Workshops
- An introduction to ADR and Dispute Systems Design
- Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING
- Workplace Mediation Skills
- Mediation of Medical Negligence and Personal Injury Claims - SKILLS FOR PARTIES AND THEIR REPRESENTATIVES
- Mediator skills for Medical Negligence and Personal Injury Disputes - FOR MEDIATORS
- Preparing for and Representing Parties in a Mediation - mediation advocacy
- Mediator Meetings
Negotiation Skills
Courses & Workshops
- Negotiation Fundamentals
- Strategic Negotiation Skills
- Negotiation Skills for Collective Bargaining
- Joint Union Management Negotiation Skills
- Economic Literacy Training
- Collective Bargaining Skills for the New Accord and Code of Good Practice
- Compliance with the Accord on Collective Bargaining and Industrial Action, and the Code of Good Practice: Collective Bargaining, Industrial Action and Picketing
- Masterclass on Negotiation Skills for Professional Women
Conflict Management Skills
Courses & Workshops
- Conflict Management Skills for Interpersonal Workplace Conflict
- Conflict Management Skills for Teams and Groups in the Workplace
- Dealing with Sexual Harassment in the Workplace
- Managing Diversity in the Workplace and Harnessing its Benefits
- The Role of Emotional Intelligence in Conflict Management
- Understanding and Dealing with Unconscious Bias in the Workplace - a facilitated discussion
Facilitation Skills
Discipline Management Skills
Courses & Workshops
- Managing Workplace Discipline and Initiating Disciplinary Enquiries
- Chairing a Disciplinary Enquiry
- Preparing for, Presenting in and Chairing a Disciplinary Enquiry
- Presenting and/or Assessing Evidence Appropriately in the Context of a Disciplinary Enquiry and / or Arbitration Hearing
- Managing Discipline in the Workplace
- Managing Poor Work Performance
Managing in a Unionised Environment
Courses & Workshops
Labour Law
Courses & Workshops
Arbitration Skills
