Courses And Workshops

Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING
Developing a Negotiation Strategy for Mediation
Rule 41A and How to Represent and Advise Your Client in Mediation
Workplace Mediator Skills for Accredited Mediators
Employment and Workplace Mediation Skills
Mediating Medical Malpractice Claims - A Workshop for Accredited Mediators
Mediating Medical Negligence and Personal Injury Claims - Skills for Parties and their Representatives
An introduction to ADR and Dispute Systems Design
Mediator Meetings
How to Conduct a Mediation Online
Managing Difficult Conversations in the Workplace
Conflict Management Skills for Interpersonal Workplace Conflict
Conflict Management Fundamentals
Conflict Management Skills for Teams and Groups in the Workplace
Dealing with Sexual Harassment in the Workplace
Understanding and Harnessing Diversity in the Workplace
Unconscious Bias in the Workplace
Managing Performance and Discipline Online
Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)
Chairing Disciplinary Enquiries
Preparing for, Presenting in and Chairing Disciplinary Enquiries
Fundamentals of Managing Discipline in the Workplace
Presenting and/or Assessing Evidence Appropriately in the Context of a Disciplinary Enquiry
Performance Management Training
Managing Poor Work Performance and other Forms of Incapacity
Negotiation Skills for Collective Bargaining
Strategic Negotiation Skills
Negotiation Fundamentals
Negotiation Skills for Women
Introduction to Labour Law
The Labour Relations Act
The Employment Equity Act
Understanding Employment Equity and the role of an EE Committee Member
The Basic Conditions of Employment Act
Legal and Organisational Requirements for Corporate Reorganisation and/or Retrenchment
How to Prepare Effectively for Collective Bargaining
How to Participate Effectively in Collective Bargaining
Compliance with the Accord on Collective Bargaining and Industrial Action, and the Code of Good Practice: Collective Bargaining, Industrial Action and Picketing
Economic Literacy for Collective Bargaining
Shop Steward Training Modules
Essentials for Managing in a Unionised Environment
Facilitation Skills for Accredited Mediators
Skills for Facilitating Effective Processes
Skills for Chairing Effective Meetings
Preparing for and Presenting in Arbitration
Presenting and/or Assessing Evidence Appropriately in the Context of an Arbitration Hearing
Arbitrator Skills - a Refresher for Accredited Arbitrators

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