Managing Workplace Discipline and Initiating Disciplinary Enquiries

This two or two and a half day programme will equip you to manage day-to-day disciplinary matters as well as initiate (prepare for and present cases in) disciplinary enquiries. Discover the process and requirements for dealing with misconduct in the workplace and learn to manage day-to-day disciplinary matters legally, fairly and in line with your organisation’s Disciplinary Code and Procedure. Become equipped to thoroughly prepare a case for presentation in a disciplinary enquiry and then to present the case in a formal enquiry in a manner which ensures substantive and procedural fairness.


  1. Managing workplace discipline
    • Purpose and benefits of proper management of discipline
    • LRA Code of Good Practice
    • Company Disciplinary Code and Procedure 
  2. Typical challenges when initiating disciplinary enquiries
  3. The law of unfair dismissal
    • Legislative overview
    • Substantive considerations
    • Standard and onus of proof
    • Sanction
    • Procedural considerations
    • Company disciplinary procedure
    • Remedies for unfair dismissal in terms of legislation
  4. Investigating a disciplinary case
    • Conducting an investigation and handling a disciplinary incident
    • Suspension
    • Statement taking / conducting interviews
  5. Preparing for a disciplinary enquiry
    • Formulating charges
    • Issuing the notice to attend a disciplinary enquiry
    • Stages in preparing for a disciplinary enquiry
    • Preparing witnesses
    • Strategising the case
  6. Procedure for a disciplinary enquiry
    • Comprehensive procedure for a disciplinary enquiry
    • Participants in a disciplinary enquiry
    • Physical layout of a disciplinary enquiry
    • Opening statements
    • Narrowing of the issues
    • Examination
    • Cross-examination
    • Re-examination
    • Closing statements
    • Objections
  7. The law of evidence
    • Rules of evidence
    • Introducing new evidence
  8. Mock enquiry roleplay (if course is 2.5 days in duration)

This course is accredited by the South African Board for People Practices (SABPP) and is aligned to unit standard 11286 Institute Disciplinary Action (NQF occupational qualification level 5, 8 credits).

How do I find out more?

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What participants say

"Valued added and insightful. Presented full of real life case studies to help memorise facts and ideas."
- Raymond Olivier, Nestlé, May 2018

"I strongly believe this course will empower every new line manager in their performance management tasks. The knowledge will allow them to effectively draw up credible charges and obtain the desired outcomes."
- Anthea Hannie, HR, Nestlé, May 2018

"The course was very refreshing – first time for me. I am very encouraged by the key learnings and insights. The facilitator conducts herself very professionally. I have learnt so much on the back of two recent enquiries where I was an observer and a representative without any exposure."
- Shawn Booysen, Nestlé, May 2018

"A very easy course to follow and gives you confidence to initiate a disciplinary enquiry."
- Larry Wilensky, Nestlé, May 2018

"Well paced and informative!"
- Robin McBroom, Estee Lauder Companies, May 2017

"I really benefited a lot from the course and understand a lot more about the procedures of disciplinary, and all the steps."
- Claudia Nesbatt, Estee Lauder Companies, May 2017

"The simplicity of the information provided and demonstrated is what makes the training impactful."
- Lindi Opperman, Estee Lauder Companies, May 2017

"This course is absolutely amazing! Information is specific, helpful, thorough but still condensed. Super interactive and a definite eye opener."
- Carla Viljoen, Estee Lauder Companies, May 2017

"The course was detailed and has provided me skills to equip me should I find myself being required to initiate or chair a disciplinary enquiry."
- Ronald Naidoo, Estee Lauder Companies, May 2017

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