An introduction to ADR and Dispute Systems Design

Develop an in-depth understanding of the wide range of dispute resolution processes available to parties to manage disputes. This course will equip you with a thorough understanding of ADR principles and processes, and the most up to date information about resources available to parties locally and internationally for the effective management of disputes. This course can be conducted over a day or in a modularized format, to meet clients' needs.


  1. ADR law
  2. Identifying the range of approaches to dispute resolution
  3. Understanding the principles of dispute system design
  4. Existing disputes
  5. Future disputes
  6. Describing the range of ADR processes
  7. Litigation
  8. Arbitration
  9. Negotiation
  10. Mediation/conciliation
  11. Judicial appraisal
  12. Adjudication
  13. Expert determination
  14. Ombudsman
  15. Med/arb
  16. Arb/med
  17. Neutral fact finding
  18. Early neutral evaluation
  19. Project mediation
  20. Knowing about the current ADR organisations
  21. National
  22. International
  23. Working with model ADR clauses
  24. Domestic
  25. International Standard clauses

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