An introduction to ADR and Dispute Systems Design

Develop an in-depth understanding of the wide range of dispute resolution processes available to parties to manage disputes. This course will equip you with a thorough understanding of ADR principles and processes, and the most up to date information about resources available to parties locally and internationally for the effective management of disputes. This course can be conducted over a day or in a modularized format, to meet clients' needs.


  1. ADR law
  2. Identifying the range of approaches to dispute resolution
  3. Understanding the principles of dispute system design
    1. Existing disputes
    2. Future disputes
  4. Describing the range of ADR processes
    1. Litigation
    2. Arbitration
    3. Negotiation
    4. Mediation/conciliation
    5. Judicial appraisal
    6. Adjudication
    7. Expert determination
    8. Ombudsman
    9. Med/arb
    10. Arb/med
    11. Neutral fact finding
    12. Early neutral evaluation
    13. Project mediation
  5. Knowing about the current ADR organisations
    1. National
    2. International
  6. Working with model ADR clauses
    1. Domestic
    2. International Standard clauses

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