Workplace Mediation Workshop

This one-day workshop has been designed for accredited mediators who wish to extend their repertoire with skills to mediate workplace disputes. Workplace mediation is suitable at an early stage in a conflict between people who work together and where there is still potential for a future working relationship. The mediation process is somewhat different from that taught on commercial mediation courses, and the skills required are far more relationship and problem-solving oriented. This workshop presents a good opportunity for practicing mediators to collect continuing professional development credits. The size of the group for this workshop will be limited.


  1. Where workplace mediation fits in the cycle of conflicts and disputes
  2. The differences between workplace mediation and mediation in other contexts
  3. The phases of mediation
  4. The benefits of workplace mediation
  5. The circumstances favouring its use
  6. The issues suitable for workplace mediation
  7. The steps in a typical  workplace mediation process
  8. Mediating team and multi-party conflicts
  9. Marketing yourself as a workplace mediator

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