Ensure that you understand conflict and have the tools necessary to manage such situations rather than fuelling them further. Conflict Dynamics’ one-day public workshop - Sharpen your Conflict Management Skills being held on 18th September 2019 - will focus on conflict in the workplace to assist you to understand how interpersonal conflict develops in the workplace and your natural conflict-handling style. You will learn the skills and processes necessary to manage this conflict and prevent or resolve disputes in an effective manner. There will be opportunities to practice processes to prepare for and conduct difficult conversations, and to problem solve in a participative manner. Book now for the course being held in Johannesburg on 18th September 2019.
This course is accredited by the South African Board for People Practices (SABPP) and is aligned to unit standard 114226 Interpret and Manage Conflicts within the Workplace (NQF occupational qualification level 5, 8 credits).
Book now for the course being held in Johannesburg on 18th September 2019. BOOKING FORM
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