Nelson Mandela the Negotiator - lessons for business
29 May 2017
In a fascinating presentation which traverses Mandela's life from the early 1940's when he arrived in Johannesburg as a young lawyer to his release from an apartheid prison in 1990, John Brand identifies many pertinent lessons in negotiation from Mandela's style of negotiation.
These lessons include the following:
- Mandela worked over many years to strengthen the ANC's best alternative to a negotiated agreement, his BATNA, and weaken that of the apartheid government.
- He understood the difference between a position and an interest, and focused on the interests of both the ANC and the government. He worked hard to find overlapping interests and common ground.
- He was a master at building relationships with his adversaries, separating people from the problem and focusing his energies on the problem.
- He was a brave leader, seeing himself as more than a mere mandate bound messenger. He nevertheless appreciated the importance of the mandating dynamic and worked hard at maintaining the confidence of his constituency.
- He was an excellent listener, with a capacity for really hearing and for empathy.
To view John's presentation CLICK HERE
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