Customisation

Conflict Dynamics offers a customised / bespoke training material design service to its clients.

Information gathering is done with key stakeholders within the client’s business to ascertain the nature of the business on the ground and the main “hotspots” which training needs to address (i.e. what needs to change). Specific examples of the day-to-day realities that are grappled with by those who are to be trained are gathered in order to ensure that the learning material and process reflects the realities of the client’s specific workplace and business environment. We then ensure that the required knowledge and skills are developed through an appropriate learning methodology i.e. the most effective and appropriate “thinking” processes, given the content to be learned.

Conflict Dynamics has designed customised/bespoke training materials for a range of clients, including the International Labour Organisation (ILO), Absa, Pick n Pay, Anglo American Coal and others.

Once designed, the customised materials are either delivered within the business by Conflict Dynamics’ accredited trainers or a Train-the-Trainer programme is offered to internal trainers

from within the client, thereby enabling the client to take ownership of the training within the business going forward. Contact us for more information on how we could meet your organisation’s learning and development needs by developing a bespoke course for your organisation.