Mediator Professional Development

Our next Mediator Professional Development workshop will take place in-person at the Conflict Dynamics office in Sandton as well as online on 12 May 2022 from 14.00 to 17.00. The session will be an active and participative one including a mediation demonstration and opportunities to role-play as a mediator.

To attend BOOK HERE

Why Attend?

  1. Many mediators have been trained online since March 2020 when the COVID pandemic began.
  2. This workshop will be an opportunity to meet other mediators in person and to get the feel of mediating in person.
  3. The session will be an active and participative one including a mediation demonstration and opportunities to role-play as a mediator.
  4. Conflict Dynamics coaches will guide each role-play giving feedback and encouraging reflection and discussion.
  5. This session will be particularly useful for mediators who have trained online because it will take place in a hybrid format i.e. with the demonstration being in-person and the opportunity for mediators to join the meeting in-person or online.

Main Topics

  1. Review of:
    1. Phases in the mediation process
    2. The stages of meetings - joint and side/private
    3. How to set up and manage the venue for face-to-face mediation
    4. How to build rapport in a face-to-face mediation
  2. Demonstration of opening, exploration, option generation and bargaining phases
  3. Roleplays in groups of three with guidance from coaches
  4. Reflection on learning from practice