WELCOME TO CONFLICT DYNAMICS

With 30 years of experience in South Africa and internationally, our diverse team is the preferred partner to those wanting to manage conflict effectively.

Our goal is to achieve a society in which people, workplaces, and organisations are skilled in negotiation, conflict management, and dispute resolution, by:

  • Presenting training courses and workshops on employment relations, conflict management, and dispute resolution-related topics, which are of high quality, cost-effective, learner-focused, and go above and beyond the standards of the National Qualifications Framework and international best practice.

  • Conducting dispute resolution processes for parties in conflict and disputes, which are of high quality, cost-effective, and conform to local and international standards of service delivery, including confidentiality.

  • Advocating for appropriate dispute resolution in South Africa, and in other countries.

Conflict Dynamics is 51% black female-owned and 100% female-owned, making us a Broad-Based Black Economic Empowerment (B-BBEE) Level 2 contributor.

What we Offer

EMPLOYMENT RELATIONS TRAINING

We support HR and L&D departments with a range of bespoke training to empower managers, supervisors, and employees with essential skills for workplace success, efficiency and collaboration.

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MEDIATION TRAINING

We unlock potential and develop valuable skills for personal growth and career success through comprehensive mediation training.

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SERVICES

We assist parties in conflicts and disputes by providing expert mediators, facilitators, coaches and chairpersons for professional services tailored to your situation.

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Calendar

Mediating Clinical Claims – Context and Skills training
25 July 2025 08.00 – 17.00
SANDTON
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
31 July & 1, 2, 4, 5 August 2025 - 08.30 to 18.00
SANDTON
  • Fully Booked
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
20, 21, 22 & 25, 26 August 2025 - 08.30 to 18.00
SANDTON
  • Fully Booked

View Calendar

Testimonials

We write to thank you once more for such a wonderful job you did by facilitating our training. The delivery of the training was exceptional, coupled with a very passionate, confident, and knowledgeable facilitator. It is on that basis that we would like to express our appreciation and gratitude for having been part of such an experience. We are pleased to let you know that parties were able to conclude the 2022 salaries and benefits negotiations within schedule. It is a first for us to have done that without deadlocking and assistance by a third party. There was renewed energy, passion, and commitment, this time around, to apply the skills and tactics acquired from the training.

- Mere Molonda, Diamond Trading Company Botswana

Negotiation Skills for Collective Bargaining FACE TO FACE

Nov 2021

Like all it's other courses, Conflict Dynamics' Collective Bargaining course is hands-on, presented by world-class trainers with extensive real-world experience, and backed up with examples that bring the material to life.  

- Barney Jordaan, Professor of Management Practice: Negotiation, Conflict Management, Mediation, Vlerick Business School

How to Participate Effectively in Collective Bargaining ONLINE

Jun 2021

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Accreditations and Affiliations

Conflict Dynamics is a supporter of the World Mediators Alliance on Climate Change and has signed the Mediators Green Pledge.