CEDR ADR Trainer Award 2012 CEDR ADR Trainer Award 2012
SAHRC 2016 SAHRC 2016
Mediator Skills Training February 2016 Mediator Skills Training February 2016
Mediator Skills Training June 2015 Mediator Skills Training June 2015
Mediator Skills Training September 2014 Mediator Skills Training September 2014
Mediator Skills Training June 2013 Mediator Skills Training June 2013
Mediator Skills Training November 2012 Mediator Skills Training November 2012
Conflict Dynamics Conflict Dynamics
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Established in 1996, Conflict Dynamics is committed to developing and enhancing the conflict management and dispute resolution skills of people in South Africa and more widely. This includes conflict management training, negotiation skills training, disciplinary enquiry training, disciplinary hearing training, mediator training, mediation training, arbitrator training, arbitration training, and labour law training, amongst other skills.

Conflict Dynamics conducts training and workshops to equip individuals, groups and organisations with the necessary skills and knowledge to manage conflict and resolve disputes most effectively. The products are designed to meet learner and organisational needs, the standards of the National Qualifications Framework and international best practice. 

Courses and workshops are conducted both on an in-house basis and as public courses. Our courses may be presented in a modular format as short sessions of a couple of hours or over one or more days at a time. We also provide coaching, mentoring and supervision services for participants on our courses following training interventions. See more about our consultancy service in this regard.

Conflict Dynamics' trainers receive consistently excellent feedback from delegates. The world class standards of Conflict Dynamics training were recognised in 2012 when the Conflict Dynamics Commercial Mediator Skills training course received the CEDR ADR Trainer's Award in the UK. Conflict Dynamics has accredited over 450 mediators to world standards. 

Conflict Dynamics delivers training throughout Southern Africa and further afield in Nigeria, the UK, Italy, amongst other countries.


"The course was well planned and will benefit me personally as the roles and examples were based on real life”"

- Sun City Resort, October 2013

"The workshop was interactive and I believe it was a good thing to have both mangement and the union in the same workshop. The trainer is very experienced in these issues and was able to relate and advise the attendees accordingly. "

- Participant , African Copper Mining, Botswana, March 2013

Latest news

Results of Global Pound Conference Johannesburg

11 Jul 2017 - "We are delighted to share with you the results of the Johannesburg Global Pound Conference. "

Nelson Mandela the Negotiator - lessons for business

29 May 2017 - "In a fascinating presentation which traverses Mandela's life from the early 1940's when he arrived in Johannesburg as a young lawyer to his release from an apartheid prison in 1990, John Brand identifies many pertinent lessons in negotiation from Mandela's style of negotiation. "

View more news

Join @SteadyMediator @marion_shaer in JHB on 5 Oct for a Masterclass on Negotiation Skills for Professional Women.… https://t.co/XgeKpSAhwd - 23 Aug 2017