CEDR ADR Trainer Award 2012 CEDR ADR Trainer Award 2012
SAHRC 2016 SAHRC 2016
Mediator Skills Training February 2016 Mediator Skills Training February 2016
Mediator Skills Training June 2015 Mediator Skills Training June 2015
Mediator Skills Training September 2014 Mediator Skills Training September 2014
Mediator Skills Training June 2013 Mediator Skills Training June 2013
Mediator Skills Training November 2012 Mediator Skills Training November 2012
Conflict Dynamics Conflict Dynamics
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Established in 1996, Conflict Dynamics is committed to developing and enhancing the conflict management and dispute resolution skills of people in South Africa and more widely. This includes conflict management training, negotiation skills training, disciplinary enquiry training, disciplinary hearing training, mediator training, mediation training, arbitrator training, arbitration training, and labour law training, amongst other skills.

Conflict Dynamics conducts training and workshops to equip individuals, groups and organisations with the necessary skills and knowledge to manage conflict and resolve disputes most effectively. The products are designed to meet learner and organisational needs, the standards of the National Qualifications Framework and international best practice. 

Courses and workshops are conducted both on an in-house basis and as public courses. Our courses may be presented in a modular format as short sessions of a couple of hours or over one or more days at a time. We also provide coaching, mentoring and supervision services for participants on our courses following training interventions. See more about our consultancy service in this regard.

Conflict Dynamics' trainers receive consistently excellent feedback from delegates. The world class standards of Conflict Dynamics training were recognised in 2012 when the Conflict Dynamics Commercial Mediator Skills training course received the CEDR ADR Trainer's Award in the UK. Conflict Dynamics has accredited over 450 mediators to world standards. 

Conflict Dynamics delivers training throughout Southern Africa and further afield in Nigeria, the UK, Italy, amongst other countries.


"Execrcises were very relevant and kept my focus throughout the course. All that I expected to learn was covered and a lot more than that was gained"

- Participant , Sun International, February 2013

"The course was insightful and educative"

- Royal Bafokeng Platinum Mine, Delegate May 2014 course

Latest news

Conference on dispute resolution in South africa

24 May 2017 - "Join us at the Johannesburg Global Pound Conference to hear more about what Judges can do by way of judicial activism and case management to enhance access to justice in South Africa. It is not well known, but Brassey AJ in the South Gauteng High Court trial of Brownlee v Brownlee in Johannesburg (case number 2008/25274) has already imposed a costs sanction as a direct consequence of failure to mediate, comparable to what happens in other jurisdictions."

CPR Model Mediation Procedures

22 Mar 2017 - ""

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@ConflictDynamo trainers working with the International Labour Organisation for the 17th consecutive year! pic.twitter.com/IjpVZlexGO - 24 Jun 2017