|-||Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING|
|-||Labour and Employment Mediator Skills|
|-||Mediation Skills for Managers and Shop Stewards|
|-||Mediation Skills for Medical Negligence and Personal Injury Claims - FOR PARTIES AND THEIR REPRESENTATIVES|
|-||Mediator refresher session - reboot your mediation skills|
|-||Mediator skills for Medical Negligence and Personal Injury Disputes - FOR MEDIATORS|
|-||Preparing for and Representing Parties in a Mediation - mediation advocacy|
|-||Workplace Mediation Skills for Accredited Mediators and HR Managers|
|-||Collective Bargaining Skills for the New Accord and Code of Good Practice|
|-||Compliance with the Accord on Collective Bargaining and Industrial Action, and the Code of Good Practice: Collective Bargaining, Industrial Action and Picketing|
|-||Facilitation Skills for the Accord and the Code of Good Practice on Collective Bargaining|
|-||Basics of the Law of Unfair Dismissal|
|-||Chairing a Disciplinary Enquiry|
|-||Managing discipline in the workplace|
|-||Prepare for and Present in a Disciplinary Enquiry and Manage Poor Work Performance|
|-||Preparing for and Presenting in a Disciplinary Enquiry|
|-||Preparing for, Presenting in and Chairing a Disciplinary Enquiry|
|-||Presenting and/or Assessing Evidence Appropriately in the context of a disciplinary enquiry|
Established in 1996, Conflict Dynamics is committed to developing and enhancing the conflict management and dispute resolution skills of people in South Africa and more widely. This includes conflict management training, negotiation skills training, disciplinary enquiry training, disciplinary hearing training, mediator training, mediation training, arbitrator training, arbitration training, and labour law training, amongst other skills.
Conflict Dynamics conducts training and workshops to equip individuals, groups and organisations with the necessary skills and knowledge to manage conflict and resolve disputes most effectively. The products are designed to meet learner and organisational needs, the standards of the National Qualifications Framework and international best practice.
Courses and workshops are conducted both on an in-house basis and as public courses. Our courses may be presented in a modular format as short sessions of a couple of hours or over one or more days at a time. We also provide coaching, mentoring and supervision services for participants on our courses following training interventions. See more about our consultancy service in this regard.
Conflict Dynamics' trainers receive consistently excellent feedback from delegates. The world class standards of Conflict Dynamics training were recognised in 2012 when the Conflict Dynamics Commercial Mediator Skills training course received the CEDR ADR Trainer's Award in the UK. Conflict Dynamics has accredited over 450 mediators to world standards.
Conflict Dynamics delivers training throughout Southern Africa and further afield in Nigeria, the UK, Italy, amongst other countries.
WHAT OUR CLIENTS SAY
"The course was well planned and will benefit me personally as the roles and examples were based on real life”"
- Sun City Resort, October 2013
"The workshop was interactive and I believe it was a good thing to have both mangement and the union in the same workshop. The trainer is very experienced in these issues and was able to relate and advise the attendees accordingly. "
- Participant , African Copper Mining, Botswana, March 2013
Opening address of the Johannesburg GPC Series event by Judge Edwin Cameron, of the Constitutional Court of South Africa
12 Jul 2017 - "The opening address to the Johannesburg the Global Pound Conference Series was delivered by Judge Edwin Cameron, of the Constitutional Court of South Africa. Read what he had to say on “Shaping the Future of Dispute Resolution & Improving Access to Justice”."
Results of Global Pound Conference Johannesburg
11 Jul 2017 - "We are delighted to share with you the results of the Johannesburg Global Pound Conference. "
Nelson Mandela the Negotiator - lessons for business
29 May 2017 - "In a fascinating presentation which traverses Mandela's life from the early 1940's when he arrived in Johannesburg as a young lawyer to his release from an apartheid prison in 1990, John Brand identifies many pertinent lessons in negotiation from Mandela's style of negotiation. "