CEDR ADR Trainer Award 2012


SAHRC 2016


Mediator Skills Training February 2016


Mediator Skills Training June 2015


Mediator Skills Training September 2014


Mediator Skills Training June 2013


Mediator Skills Training November 2012


view all courses

Established in 1996, Conflict Dynamics is committed to developing and enhancing the conflict management and dispute resolution skills of people in South Africa and more widely. This includes conflict management training, negotiation skills training, disciplinary enquiry training, disciplinary hearing training, mediator training, mediation training, arbitrator training, arbitration training, and labour law training, amongst other skills.

Conflict Dynamics conducts training and workshops to equip individuals, groups and organisations with the necessary skills and knowledge to manage conflict and resolve disputes most effectively. The products are designed to meet learner and organisational needs, the standards of the National Qualifications Framework and international best practice. 

Courses and workshops are typically conducted on an in-house basis although this year we are also offering a range of public courses. One of our new public courses is the 2-day Strategic Negotiation Skills course.

Conflict Dynamics' trainers receive consistently excellent feedback from delegates. The world class standards of Conflict Dynamics training were recognised in 2012 when the Conflict Dynamics Commercial Mediator Skills training course received the CEDR ADR Trainer's Award in the UK. Conflict Dynamics has accredited over 450 mediators to world standards. 

Conflict Dynamics delivers training throughout Southern Africa and further afield in Nigeria, the UK, Italy, amongst other countries.

"The workbook was useful; great to have a 'toolkit' to refer back to."

- OXFAM delegate, September 2014

"The exercises in the course were very helpful as they clearly explain the roles that both parties have to play to reach common goals in negotiations."

- Anglo Platimun delegate, May 2013

Latest news

Economic Literacy Training now offered

01 Jun 2016 - "Conflict Dynamics is offering a great new course on Economic Literacy, in association with Levy Africa Network. "

How to better deal with medico-legal disputes

25 May 2016 - "John Brand made a presentation on 'How to better deal with medico-legal disputes' at the Risky Business Congress 2016 in Cape Town. His presentation is on our website."

The movement towards less confrontational dispute resolution : lawyers as peacemakers? https://t.co/w5DOUx1lr6 - 25 Jul 2016