CEDR ADR Trainer Award 2012 CEDR ADR Trainer Award 2012
SAHRC 2016 SAHRC 2016
Mediator Skills Training February 2016 Mediator Skills Training February 2016
Mediator Skills Training June 2015 Mediator Skills Training June 2015
Mediator Skills Training September 2014 Mediator Skills Training September 2014
Mediator Skills Training June 2013 Mediator Skills Training June 2013
Mediator Skills Training November 2012 Mediator Skills Training November 2012
Conflict Dynamics Conflict Dynamics
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Established in 1996, Conflict Dynamics is committed to developing and enhancing the conflict management and dispute resolution skills of people in South Africa and more widely. This includes conflict management training, negotiation skills training, disciplinary enquiry training, disciplinary hearing training, mediator training, mediation training, arbitrator training, arbitration training, and labour law training, amongst other skills.

Conflict Dynamics conducts training and workshops to equip individuals, groups and organisations with the necessary skills and knowledge to manage conflict and resolve disputes most effectively. The products are designed to meet learner and organisational needs, the standards of the National Qualifications Framework and international best practice. 

Courses and workshops are conducted both on an in-house basis and as public courses. Our courses may be presented in a modular format as short sessions of a couple of hours or over one or more days at a time. We also provide coaching, mentoring and supervision services for participants on our courses following training interventions. See more about our consultancy service in this regard.

Conflict Dynamics' trainers receive consistently excellent feedback from delegates. The world class standards of Conflict Dynamics training were recognised in 2012 when the Conflict Dynamics Commercial Mediator Skills training course received the CEDR ADR Trainer's Award in the UK. Conflict Dynamics has accredited over 450 mediators to world standards. 

Conflict Dynamics delivers training throughout Southern Africa and further afield in Nigeria, the UK, Italy, amongst other countries.



WHAT OUR CLIENTS SAY

"Refocuses what you think you know and brings home how much you still need to learn or revisit. It was an excellent course."

- Gerard Mavian, Group HR Manager Waltons

"I feel energised as I leave today!"

- Delegate, CAN course Dublin 2014

Latest news

Review: Commercial Mediation: A User's Guide by Brand, Steadman & Todd

24 Jan 2017 - "We are pleased to share with you a very favourable review of the second edition of our book. "

CEDR Model ADR docuemnts

23 Jan 2017 - "CEDR has published a wide range of model documents to facilitate the use of ADR."

View more news

RT @mediatorpatelia: @ConflictDynamo @ConflictDynamo Highly recommend attending this mediator skills training -the quality of coaching and… - 18 Feb 2017