Additionally, he holds certification in workplace mediation from the Mediation Training Institute International (MTI) and has acted as a judge at the International Chamber of Commerce (ICC) mediation competition held in Paris. Mahamed has served as an editor of the South African Journal of Labour Relations where he has published several articles and research reports.
Mediation experience and style:
Mahamed has more than 30 years of experience in labour relations and dispute resolution as an academic and practitioner. The majority of the mediations that Mahamed has worked on involve labour disputes, He also mediates commercial, community and workplace disputes. His preferred mediation style is facilitative. He is, however, comfortable to adapt to evaluative, narrative, and transformative mediation styles, depending on the dispute, and the parties involved.
Facilitation experience and style:
With more than three decades of experience as a facilitator, Mahamed frequently facilitates bargaining forum meetings. Generally, his process adapts to different settings, but typically he refers to a hybrid facilitation process involving mediation, Relationship by Objectives (RBO) and with the use of Participlan.
Chairing enquiries and investigations experience:
Mahamed is a part-time senior commissioner at the Commission for Conciliation, Mediation and Arbitration (CCMA) and also conducts dispute resolution processes for the Transnet Bargaining Council. He has worked for more than three decades in the labour and employment arena and has extensive experience as an independent chairperson of internal disciplinary hearings.
Comments from clients:
“In various instances, Mahamed, has proved his dedication, honesty and trust-worthiness as a dispute resolver.”
“Mahamed’s friendly, cheerful nature and positive attitude earned him a special place among the parties. He was awarded the Friendliest Professional Mediator by the parties at our informal gatherings.”
“Prof Mahamed managed to establish and maintain rapport with the parties, who quickly learned to trust and confide in him during the mediation.”
“I have participated in many mediation processes (some very complicated with multiple parties) that were facilitated by Prof Rajah as the mediator. He is an excellent mediator who is able to bring parties to agreement without either party feeling that they have been treated unfairly or in a biased manner.”
"Management and Union representatives value his strict code of respecting and preserving confidentiality as integral to the mediation process."
"Mahamed helped to resolve a long-standing matter, his experience is excellent. From start to finish, he demonstrated professionalism, impartiality and a deep understanding of the issues at hand. He was not only knowledgeable but also empathetic, creating a safe and constructive environment for all parties to express their concerns. He also demonstrated his ability to guide the conversation and keep it focused on finding practical solutions."
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