WELCOME TO CONFLICT DYNAMICS

With 30 years of experience in South Africa and internationally, our diverse team is the preferred partner to those wanting to manage conflict effectively.

Our goal is to achieve a society in which people, workplaces, and organisations are skilled in negotiation, conflict management, and dispute resolution, by:

  • Conducting mediations and other dispute resolution processes for parties in conflict and disputes, which are of high quality, cost-effective, and conform to local and international standards of service delivery, including confidentiality. Conflict Dynamics is a Recognised Mediation Organisation (RMO) and is Dispute Settlement Accreditation Council of South Africa (DiSAC) accredited. 

  • Presenting training courses and workshops on employment relations, conflict management, and dispute resolution-related topics, which are of high quality, cost-effective, learner-focused, and go above and beyond the standards of the National Qualifications Framework and international best practice.

  • Advocating for appropriate dispute resolution in South Africa, and in other countries.

Conflict Dynamics is 51% black female-owned and 100% female-owned, making us a Broad-Based Black Economic Empowerment (B-BBEE) Level 2 contributor.

What we Offer

MEDIATION SERVICES

We assist parties in conflicts and disputes by providing expert mediators, facilitators, coaches and chairpersons for professional services tailored to your situation.

Learn more
MEDIATION TRAINING

We unlock potential and develop valuable skills for personal growth and career success through comprehensive mediation training.

Learn more
BESPOKE TRAINING

We support HR and L&D departments with a range of bespoke training to empower managers, supervisors, and employees with essential skills for workplace success, efficiency and collaboration.

Learn more

UPCOMING COURSES

Understanding the RAF Administrative and Legal Context to ensure Effective Mediation
29 May 2026 - 09.00 - 17.00
ONLINE
Commercial Mediator Skills – Refresher
18 June 2026 - 09.00 – 17.00
SANDTON
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
25, 26, 27 & 29, 30 June 2026 - 08.30 to 18.00
SANDTON
  • Fully Booked

View full Calendar

Testimonials

This has been a real eye-opener and has been an amazing moment to have some introspection. I have no doubt that this module will help me to be a better mediator and legal practitioner in general.

- Betina Fleming, WITS University

Advanced Negotiation Skills for Mediators

Jul 2023

The course provided me with invaluable insights in the contribution counsel can make to less protracted more cost-effective dispute resolution for litigants by way of mediation rather than traditional litigation.

- Esther Robina Venter

Mediation Advocacy - what lawyers need to know about mediation ONLINE

View all Testimonials

Accreditations and Affiliations

Conflict Dynamics is a supporter of the World Mediators Alliance on Climate Change and has signed the Mediators Green Pledge.