WELCOME TO CONFLICT DYNAMICS

With 30 years of experience in South Africa and internationally, our diverse team is the preferred partner to those wanting to manage conflict effectively.

Our goal is to achieve a society in which people, workplaces, and organisations are skilled in negotiation, conflict management, and dispute resolution, by:

  • Presenting training courses and workshops on employment relations, conflict management, and dispute resolution-related topics, which are of high quality, cost-effective, learner-focused, and go above and beyond the standards of the National Qualifications Framework and international best practice.

  • Conducting mediations and other dispute resolution processes for parties in conflict and disputes, which are of high quality, cost-effective, and conform to local and international standards of service delivery, including confidentiality. Conflict Dynamics is a Recognised Mediation Organisation (RMO) and is Dispute Settlement Accreditation Council of South Africa (DiSAC) accredited. 

  • Advocating for appropriate dispute resolution in South Africa, and in other countries.

Conflict Dynamics is 51% black female-owned and 100% female-owned, making us a Broad-Based Black Economic Empowerment (B-BBEE) Level 2 contributor.

What we Offer

EMPLOYMENT RELATIONS TRAINING

We support HR and L&D departments with a range of bespoke training to empower managers, supervisors, and employees with essential skills for workplace success, efficiency and collaboration.

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MEDIATION TRAINING

We unlock potential and develop valuable skills for personal growth and career success through comprehensive mediation training.

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SERVICES

We assist parties in conflicts and disputes by providing expert mediators, facilitators, coaches and chairpersons for professional services tailored to your situation.

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Calendar

Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
26, 27, 28 & 30, 31 March 2026 - 08.30 to 18.00
CAPE TOWN
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
16, 17, 18 & 20, 21 April 2026 - 08.30 to 18.00
SANDTON
  • Fully Booked
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
25, 26, 27 & 29, 30 June 2026 - 08.30 to 18.00
SANDTON
  • Fully Booked

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Testimonials

I did not think it was possible to learn new skills and unlearn habits in 5 days, but the well-thought-through composition of the programme (yes, a very tight programme!), the expertise of the trainers and the assessors, the professionalism, the discipline, the opportunity to practice throughout and the continuous feedback, made it possible. 

- Celeste Nel, Stellenbosch University

Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED FACE TO FACE

Jul 2023

A well-run course backed up by the insight gained from experience. An intensive and effective way for a practising litigator to tool up with an entirely different skillset.

- Craig Cutler, The Cape Bar

Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED ONLINE

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Accreditations and Affiliations

Conflict Dynamics is a supporter of the World Mediators Alliance on Climate Change and has signed the Mediators Green Pledge.