WELCOME TO CONFLICT DYNAMICS

With 30 years of experience in South Africa and internationally, our diverse team is the preferred partner to those wanting to manage conflict effectively.

Our goal is to achieve a society in which people, workplaces, and organisations are skilled in negotiation, conflict management, and dispute resolution, by:

  • Conducting mediations and other dispute resolution processes for parties in conflict and disputes, which are of high quality, cost-effective, and conform to local and international standards of service delivery, including confidentiality. Conflict Dynamics is a Recognised Mediation Organisation (RMO) and is Dispute Settlement Accreditation Council of South Africa (DiSAC) accredited. 

  • Presenting training courses and workshops on employment relations, conflict management, and dispute resolution-related topics, which are of high quality, cost-effective, learner-focused, and go above and beyond the standards of the National Qualifications Framework and international best practice.

  • Advocating for appropriate dispute resolution in South Africa, and in other countries.

Conflict Dynamics is 51% black female-owned and 100% female-owned, making us a Broad-Based Black Economic Empowerment (B-BBEE) Level 2 contributor.

What we Offer

MEDIATION SERVICES

We assist parties in conflicts and disputes by providing expert mediators, facilitators, coaches and chairpersons for professional services tailored to your situation.

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MEDIATION TRAINING

We unlock potential and develop valuable skills for personal growth and career success through comprehensive mediation training.

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BESPOKE TRAINING

We support HR and L&D departments with a range of bespoke training to empower managers, supervisors, and employees with essential skills for workplace success, efficiency and collaboration.

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UPCOMING COURSES

Understanding the RAF Administrative and Legal Context to ensure Effective Mediation
29 May 2026 - 09.00 - 17.00
ONLINE
Commercial Mediator Skills – Refresher
18 June 2026 - 09.00 – 17.00
SANDTON
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
25, 26, 27 & 29, 30 June 2026 - 08.30 to 18.00
SANDTON
  • Fully Booked

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Testimonials

Intensive, informative and transformative. I would recommend this course to anyone who wishes to pursue a career as a professional mediator. 

- Sifiso Msomi, Director, Shepstone Wylie

Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED FACE TO FACE

Aug 2022

Conflict Dynamics’ Commercial Mediation course provides a comprehensive introduction to the theory and practicalities of mediation and of conflict management generally. The course benefits from the experience of the presenters, course designers and assessors and provides excellent practical insights into the process of mediation.

- Rob Watson

Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED FACE TO FACE

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Accreditations and Affiliations

Conflict Dynamics is a supporter of the World Mediators Alliance on Climate Change and has signed the Mediators Green Pledge.