Our vision is to achieve a society in which people, workplaces and organisations are skilled in negotiation, conflict management and dispute resolution.
We do this by:
- Presenting training courses and workshops on employment relations, conflict management and dispute resolution related topics, which are of a high quality, cost-effective, learner-focused, and meet the standards of the National Qualifications Framework and international best practice.
- Conducting dispute resolution processes for parties in conflict and disputes, which are of high quality, cost-effective and which conform to local and international standards of service delivery, including confidentiality.
- Advocating for appropriate dispute resolution in South Africa, and in other countries.
Our courses and workshops are conducted both on an in-house basis and as public courses. Conflict Dynamics' trainers receive consistently excellent feedback from delegates. The world-class standards of Conflict Dynamics training were recognised in 2012 when the Conflict Dynamics Commercial Mediator Skills training course received the CEDR ADR Trainer's Award in the UK. Conflict Dynamics has accredited over 500 mediators to world standards.
Conflict Dynamics offers accredited mediators, many of whom are also able to provide services as facilitators, chairpersons of enquiries and investigations, and negotiation or mediation coaches for a wide range of disputes, through its CD Direct service. CD Direct is accredited by the South African Dispute Settlement Accreditation Council.
WHAT OUR CLIENTS SAY
"Fantastic course. Practical and goal oriented."
- Delegate, Team of mining industry negotiators
"Very informative on best practices and case law. "
- Nestlé delegate, August 2018
Latest blogs
Should Judges Mediate?
04 Nov 2019 - "The question as to if, when and how Judges should or should not mediate has recently become topical in South Africa and is worthy of careful consideration. Read John Brand's thoughts on the question."
“You can’t fire me for that!”
25 Oct 2019 - "The practical application of Labour Relations at the workplace is ever-changing and evolving. With each case pronounced on by the courts or dispute resolution bodies such as the CCMA, previously well-known and consistently applied principles and practice can change. Line managers and even HR/ER specialists can be forgiven for feeling a little overwhelmed at times when trying to keep up with the basics pertaining to workplace discipline. Join us for a one-day course on 20 November 2019 in Johannesburg during which we will explore potentially challenging areas when preparing for and presenting cases in internal disciplinary enquiries."
Employment Equity - the big stick is coming and employers can no longer run or hide!
02 Sep 2019 - "“Employment Equity – 20 years down the line, a marginal movement to diversity” “Transformation lagging in private sector, minister calls for crackdown on culprits” “BMF creates legal fund to take on companies violating Employment Equity laws” “Big employment equity shake-up as government looks to speed up transformation”"
Should Judges Mediate? Read a perspective from South Africa. https://t.co/5vtN4Z0qyb - 04 Nov 2019
