World class

adult learning approaches ensuring active participation in the learning process

"Tell me and I forget. Teach me and I remember. Involve me and I learn”
Benjamin Franklin

World class

accredited mediators to manage conflict or resolve disputes

"Be the change that you want to see in the world"
Mahatma Gandhi

World class

skills development for effective employee relations

“I need to listen well so that I can hear what is not said”
Thuli Madonsela

World class

negotiation skills training for optimal outcomes and effective relationships

“One of the things I learned when I was negotiating was that until I changed myself, I could not change others.”
Nelson Mandela

World class

skills development through training, mentoring and coaching for life-long learning

“Live as if you were to die tomorrow. Learn as if you were to live forever”
Mahathma Gandhi

World class

mediation and facilitation processes to assist with difficult conversations

"If you want peace, you don't talk to your friends you talk to your enemies"
Desmond Tutu

Our goal is to achieve a society in which people, workplaces and organisations are skilled in negotiation, conflict management and dispute resolution, by:

  • Presenting training courses and workshops on employment relations, conflict management and dispute resolution related topics, which are of a high quality, cost-effective, learner-focused, and meet the standards of the National Qualifications Framework and international best practice.

  • Conducting dispute resolution processes for parties in conflict and disputes, which are of high quality, cost-effective and which conform to local and international standards of service delivery, including confidentiality.

  • Advocating for appropriate dispute resolution in South Africa, and in other countries.

Upcoming Events

Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING
20, 21, 22 and 24, 25 February 2020
Mediator Meetings
26 February 2020
Workplace Mediation Skills Workshop
26 February 2020

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Recent Blogs

The Relationships-by-Objectives facilitated process

The Relationships-by-Objectives process 'does what it says on the tin'. An independent facilitator assists employer and employee parties stuck in a troubled relationship talk through the symptoms and the causes of their troubles, and then guides them through a structured process to explore options and agree objectives and action plans to improve the relationship. If you would like to hear more about the process and acquire the skills join us on 27th February 2020 to learn more.
10 Feb 2020

Combretum Seeds and River Bushwillows – the background and relevance of the Conflict Dynamics brand

As the new decade dawned, we reflected on the Conflict Dynamics brand and whether it still serves the organisation. A brand reflects how a company wants to be seen by its stakeholders. In an age of social media and rapid change, we asked ourselves and our stakeholders whether the Conflict Dynamics brand, which has been around since 1996, is still appropriate. Our reflections have resulted in a refreshed brand, yet with a recommitment to the original rationale behind the brand.
06 Feb 2020

What I Have Learned About Myself in Mediator Training

At the end of each Conflict Dynamics mediator training course, we ask participants to reflect on what they have learned about themselves over the five days of training and their responses are always very interesting and, for a trainer, very inspiring.
27 Nov 2019

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A must for every citizen of South Africa as it can assist to build good relations at work, home and in the community.


Department of Social Development
Mediation is the option to consider in conflict. Conflict Dynamics provided the skillset to exercise this option in a just and equitable fashion.

Johan Jordaan

Director, JL Jordaan Attorneys, Oct 2017

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Accreditations and Affiliations