Our vision is to achieve a society in which people, workplaces and organisations are skilled in negotiation, conflict management and dispute resolution.
We do this by:
- Presenting training courses and workshops on employment relations, conflict management and dispute resolution related topics, which are of a high quality, cost-effective, learner-focused, and meet the standards of the National Qualifications Framework and international best practice.
- Conducting dispute resolution processes for parties in conflict and disputes, which are of high quality, cost-effective and which conform to local and international standards of service delivery, including confidentiality.
- Advocating for appropriate dispute resolution in South Africa, and in other countries.
Our courses and workshops are conducted both on an in-house basis and as public courses. Conflict Dynamics' trainers receive consistently excellent feedback from delegates. The world-class standards of Conflict Dynamics training were recognised in 2012 when the Conflict Dynamics Commercial Mediator Skills training course received the CEDR ADR Trainer's Award in the UK. Conflict Dynamics has accredited over 500 mediators to world standards.
Conflict Dynamics offers accredited mediators for a wide range of disputes, through its CD Direct service. All CD Direct mediators are also accredited by the South African Dispute Settlement Accreditation Council.
WHAT OUR CLIENTS SAY
"This course completely changed my perception of mediation. This was so insightful."
- Bonita Hughes, Complaints Manager, Consumer Goods and Services Ombud, July 2018
"The material is very useful as all the case studies refer to real life issues we face daily”"
- Botswana National Labour Partners, 2012 course
Latest news
New courses offered
08 Aug 2018 - "We have responded to the needs expressed by our clients for training on the following challenges in organisations today. Contact us for a chat about how we might assist you to manage conflict and prevent disputes in your organisation! Call Craig on +27 11 669 9578 or email him on HERE"
SAAM Conference 2018 - Mediation the Next Decade
10 Jul 2018 - "Join SAAM on the 1st and 2nd August for their 2018 conference. The focus of the conference is on key issues in the next decade of mediation. "
News about the International Arbitration Act, No. 15 of 2017
22 Jan 2018 - "The recently published South African International Arbitration Act, No. 15 of 2017: International Arbitration Act, 2017 A long-awaited step towards securing investor confidence in South Africa."
The experience of a South African dispute resolution expert summed up in one @johnbrand11 https://t.co/drEpVIzYvu - 13 Dec 2018
