World class

adult learning approaches ensuring active participation in the learning process

"Tell me and I forget. Teach me and I remember. Involve me and I learn”
Benjamin Franklin

World class

negotiation skills training for optimal outcomes and effective relationships

“One of the things I learned when I was negotiating was that until I changed myself, I could not change others.”
Nelson Mandela

World class

skills development for effective employee relations

“I need to listen well so that I can hear what is not said”
Thuli Madonsela

World class

mediation and facilitation processes to assist with difficult conversations

"If you want peace, you don't talk to your friends you talk to your enemies"
Desmond Tutu

‚ÄčOur training courses and workshops, and our mediation and other dispute resolution services are available on a face-to-face basis as well as remotely using secure online platforms so that our clients can maintain social distance and interact remotely in the safety and comfort of their homes or offices. Please reach out to your usual contact at Conflict Dynamics or send us an email via our Contact page - we are open for business and working remotely.


Click HERE for the link to the Government's main Covid-19 page


Our goal is to achieve a society in which people, workplaces, and organisations are skilled in negotiation, conflict management, and dispute resolution, by:

Upcoming Events

Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING
9, 10, 11 & 14, 15, 16 February 2022 - 09.00 to 17.00
Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING
31 March 1, 2 & 4, 5 April 2022 - 08.30 to 18.00
Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING
19, 20, 21 & 23, 24 May 2022 - 08.30 to 18.00

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Recent Blogs

The Relationship-by-Objectives (RBO) process and its potential in fractured workplaces in fractured societies

Employment relationships carry inherent conflict, but at the same time demand cooperative endeavour if the organisations in which they are enshrined are to deliver to their purpose, and as a consequence deliver to all who work in them, invest in them, and rely on them for what they do.
28 Oct 2021

Advanced Negotiation Skills for Mediators

Unfortunately, parties preparing for mediation are often not given much guidance by their lawyers on what mediation is or on these questions. Indeed, lawyers often do not have much mediation experience and have not spent time developing a negotiation strategy for mediation.
25 Oct 2021

RAF and Mediation Advocacy

Come and learn how to approach RAF mediation as a plaintiff or defendant attorney.
12 Oct 2021

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An intense, very exciting and yet profound training session.

- Deputy Director, Department of Social Development,

Conflict Management Skills for Interpersonal Workplace Conflict FACE TO FACE

This course is absolutely amazing! Information is specific, helpful, thorough but still condensed. Super interactive and a definite eye opener.

- Carla Viljoen, , Estee Lauder Companies

Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries) FACE TO FACE

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Accreditations and Affiliations


Conflict Dynamics is a supporter of the World Mediators Alliance on Climate Change and has signed the Mediators Green Pledge along with many of our colleagues in South Africa.