With 30 years' experience in South Africa and internationally, our diverse team is the preferred partner to those wanting to manage conflict effectively.

Our goal is to achieve a society in which people, workplaces, and organisations are skilled in negotiation, conflict management, and dispute resolution, by:

  • Presenting training courses and workshops on employment relations, conflict management, and dispute resolution-related topics, which are of high quality, cost-effective, learner-focused, and go above and beyond the standards of the National Qualifications Framework and international best practice.

  • Conducting dispute resolution processes for parties in conflict and disputes, which are of high quality, cost-effective, and conform to local and international standards of service delivery, including confidentiality.

  • Advocating for appropriate dispute resolution in South Africa, and in other countries.

Conflict Dynamics is 51% black female-owned and 100% female-owned, making us a Broad-Based Black Economic Empowerment (B-BBEE) Level 2 contributor.

Upcoming Events

How to Participate Effectively in Collective Bargaining
30 June 2022 - 09.00 to 17.00
5 July 2022 - 12.30 to 15.00
Rule 41A and Mediation Advocacy for Lawyers
12 July 2022 - 09.00 to 17.00

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Recent Blogs

Harassment in the Workplace

Now that employers and employers have been provided with clear guidelines on how other forms of harassment which persist in the workplace must be handled, including an injunction in the Code that employers adopt a zero-tolerance approach to all forms of harassment, one can only hope that they have the same effect.
19 Jun 2022

Uniform Rule 41A (Mediation as a dispute resolution mechanism)

Marion Shaer met with representatives of the Rules Board and of the Department of Justice to discuss their views on how Rule 41A will facilitate more effective access to justice in the Magistrates and High Courts.
25 May 2022

Weaponizing Rule 41A

I recently had a conversation with an attorney who has been in litigation practice for a good 10 years. With me being a mediator, our conversation eventually turned to Rule 41A. I asked how this Rule was impacting her practice. She was quick to respond that everyone has now adapted to the new Rule.
24 May 2022

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An extremely helpful, relevant and constructive course.

- , Participant, ISASA

Conflict Management Skills for Teams and Groups in the Workplace FACE TO FACE

Well organized course conducted by subject matter experts. A truly exceptional and insightful experience.

- Charl Keyser, Managing Director, Stützen Consulting (Pty) Ltd

Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING ONLINE

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Accreditations and Affiliations


Conflict Dynamics is a supporter of the World Mediators Alliance on Climate Change and has signed the Mediators Green Pledge along with many of our colleagues in South Africa.