Our vision is to achieve a society in which people, workplaces and organisations are skilled in negotiation, conflict management and dispute resolution.
We do this by:
- Presenting training courses and workshops on employment relations, conflict management and dispute resolution related topics, which are of a high quality, cost-effective, learner-focused, and meet the standards of the National Qualifications Framework and international best practice.
- Conducting dispute resolution processes for parties in conflict and disputes, which are of high quality, cost-effective and which conform to local and international standards of service delivery, including confidentiality.
- Advocating for appropriate dispute resolution in South Africa, and in other countries.
Our courses and workshops are conducted both on an in-house basis and as public courses. Conflict Dynamics' trainers receive consistently excellent feedback from delegates. The world-class standards of Conflict Dynamics training were recognised in 2012 when the Conflict Dynamics Commercial Mediator Skills training course received the CEDR ADR Trainer's Award in the UK. Conflict Dynamics has accredited over 500 mediators to world standards.
Conflict Dynamics offers accredited mediators, many of whom are also able to provide services as facilitators, chairpersons of enquiries and investigations, and negotiation or mediation coaches for a wide range of disputes, through its CD Direct service. CD Direct is accredited by the South African Dispute Settlement Accreditation Council.
WHAT OUR CLIENTS SAY
"The role-plays were incredibly helpful. This type of process / skills seems to be best developed through practice."
- OXFAM delegate, September 2014
"This is what I needed for my development! "
- Lucky Kolobe, Imperial Logistics, HR Director, Feb 2018
Latest blogs
Helping people manage conflict at work
29 May 2019 - "How often have you been in a situation at work where you feel bullied or harassed? I know I have. "
New courses offered
08 Aug 2018 - "We have responded to the needs expressed by our clients for training on the following challenges in organisations today. Contact us for a chat about how we might assist you to manage conflict and prevent disputes in your organisation! Call Craig on +27 11 669 9578 or email him on HERE"
SAAM Conference 2018 - Mediation the Next Decade
10 Jul 2018 - "Join SAAM on the 1st and 2nd August for their 2018 conference. The focus of the conference is on key issues in the next decade of mediation. "
Workplace Mediation Workshop for Accredited Mediators https://t.co/AEiA5AJKZ3 - 03 Jun 2019
