With 30 years' experience in South Africa and internationally, our diverse team is the preferred partner to those wanting to manage conflict effectively.

Our goal is to achieve a society in which people, workplaces, and organisations are skilled in negotiation, conflict management, and dispute resolution, by:

  • Presenting training courses and workshops on employment relations, conflict management, and dispute resolution-related topics, which are of high quality, cost-effective, learner-focused, and go above and beyond the standards of the National Qualifications Framework and international best practice.

  • Conducting dispute resolution processes for parties in conflict and disputes, which are of high quality, cost-effective, and conform to local and international standards of service delivery, including confidentiality.

  • Advocating for appropriate dispute resolution in South Africa, and in other countries.

Conflict Dynamics is 51% black female-owned and 100% female-owned, making us a Broad-Based Black Economic Empowerment (B-BBEE) Level 2 contributor.

Upcoming Events

CD Direct mediators speak about their experiences of being women in ADR
19 August - 15h30 to 17h00
Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING
25, 26 & 29, 30, 31 August 2022 - 08.30 to 18.00
Rule 41A and Mediation Advocacy for Lawyers
13 September 2022 - 09.00 to 17.00

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Recent Blogs

You Strike a Woman, you Strike a Rock

August marks Women’s month, a time in which we commemorate the iconic freedom fighters and political activists who fought in the struggle against apartheid. Women’s month is also a time when we empower, honour, and celebrate the beauty, courage, strength and resilience of South African women and the role they play in society.
27 Jul 2022

Harassment in the Workplace

Now that employers and employers have been provided with clear guidelines on how other forms of harassment which persist in the workplace must be handled, including an injunction in the Code that employers adopt a zero-tolerance approach to all forms of harassment, one can only hope that they have the same effect.
19 Jun 2022

Uniform Rule 41A (Mediation as a dispute resolution mechanism)

Marion Shaer met with representatives of the Rules Board and of the Department of Justice to discuss their views on how Rule 41A will facilitate more effective access to justice in the Magistrates and High Courts.
25 May 2022

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This course completely changed my perception of mediation. This was so insightful.

- Bonita Hughes, Complaints Manager, Consumer Goods and Services Ombud

Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING FACE TO FACE
Very informative, explained some difficult course material in an accessible way.

- Nestlé Delegate, August 2018,

Legal and Organisational Requirements for Corporate Reorganisation and/or Retrenchment FACE TO FACE

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Accreditations and Affiliations


Conflict Dynamics is a supporter of the World Mediators Alliance on Climate Change and has signed the Mediators Green Pledge along with many of our colleagues in South Africa.