WELCOME TO CONFLICT DYNAMICS

With 30 years of experience in South Africa and internationally, our diverse team is the preferred partner to those wanting to manage conflict effectively.

Our goal is to achieve a society in which people, workplaces, and organisations are skilled in negotiation, conflict management, and dispute resolution, by:

  • Presenting training courses and workshops on employment relations, conflict management, and dispute resolution-related topics, which are of high quality, cost-effective, learner-focused, and go above and beyond the standards of the National Qualifications Framework and international best practice.

  • Conducting dispute resolution processes for parties in conflict and disputes, which are of high quality, cost-effective, and conform to local and international standards of service delivery, including confidentiality.

  • Advocating for appropriate dispute resolution in South Africa, and in other countries.

Conflict Dynamics is 51% black female-owned and 100% female-owned, making us a Broad-Based Black Economic Empowerment (B-BBEE) Level 2 contributor.

What we Offer

EMPLOYMENT RELATIONS TRAINING

We support HR and L&D departments with a range of bespoke training to empower managers, supervisors, and employees with essential skills for workplace success, efficiency and collaboration.

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MEDIATION TRAINING

We unlock potential and develop valuable skills for personal growth and career success through comprehensive mediation training.

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SERVICES

We assist parties in conflicts and disputes by providing expert mediators, facilitators, coaches and chairpersons for professional services tailored to your situation.

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Calendar

Commercial Mediator Skills – Refresher
9 May 2025 - 09.00 – 17.00
Sandton
Understanding the RAF Administrative and Legal Context to ensure Effective Mediation
10 May 2025 - 08.00 - 17.00
ONLINE
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
26, 27, 28 & 30 June and 1 July 2025 - 08.30 to 18.00
SANDTON

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Testimonials

Excellent course for those wanting to know more about medical malpractice mediation. Extremely practical.

- Boitumelo More, MacRobert Attorneys

Mediating Medical Negligence and Personal Injury Claims - Skills for Parties and their Representatives FACE TO FACE

A simple 40-hour accreditation is not really enough. Attending courses such as this one really supplements one's knowledge and upskills tremendously. Breaking things down in terms of strategy is incredibly helpful for legal representatives, their clients and mediators themselves.

- Leigh de Souza , Partner Attorney, Leigh de Souza Attorneys & Mediators

Advanced Negotiation Skills for Mediators ONLINE

Jul 2021

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Accreditations and Affiliations

Conflict Dynamics is a supporter of the World Mediators Alliance on Climate Change and has signed the Mediators Green Pledge.