World class

mediation and facilitation processes to assist with difficult conversations

"If you want peace, you don't talk to your friends you talk to your enemies"
Desmond Tutu

World class

skills development through training, mentoring and coaching for life-long learning

“Live as if you were to die tomorrow. Learn as if you were to live forever”
Mahathma Gandhi

World class

accredited mediators to manage conflict or resolve disputes

"Be the change that you want to see in the world"
Mahatma Gandhi

World class

skills development for effective employee relations

“I need to listen well so that I can hear what is not said”
Thuli Madonsela

World class

negotiation skills training for optimal outcomes and effective relationships

“One of the things I learned when I was negotiating was that until I changed myself, I could not change others.”
Nelson Mandela

World class

adult learning approaches ensuring active participation in the learning process

"Tell me and I forget. Teach me and I remember. Involve me and I learn”
Benjamin Franklin

‚ÄčOur training courses and workshops, and our mediation and other dispute resolution services are available on a face-to-face basis as well as remotely using secure online platforms so that our clients can maintain social distance and interact remotely in the safety and comfort of their homes or offices. Please reach out to your usual contact at Conflict Dynamics or send us an email via our Contact page - we are open for business and working remotely.

 

Click HERE for the link to the Government's main Covid-19 page

 

Our goal is to achieve a society in which people, workplaces and organisations are skilled in negotiation, conflict management, and dispute resolution, by:

  • Presenting training courses and workshops on employment relations, conflict management and dispute resolution related topics, which are of a high quality, cost-effective, learner-focused, and meet the standards of the National Qualifications Framework and international best practice.

  • Conducting dispute resolution processes for parties in conflict and disputes, which are of high quality, cost-effective and which conform to local and international standards of service delivery, including confidentiality.

  • Advocating for appropriate dispute resolution in South Africa, and in other countries.

Upcoming Events

Advising Your Client about Mediation and Representing Them in the Process - Mediation Advocacy for Lawyers
17 June 2020
Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING
9, 10, 11 and 13, 14, 15 July 2020
Mediator Meetings
15 July 2020

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Recent Blogs

My Experience of Online Learning

We hear a lot about the advantages of online learning in the higher educational setting during the current COVID-19 pandemic, but there are also ways in which online learning can be used for training and development in business and similar organizations. I recently attended the Conflict Dynamics mediator skills training online.
27 May 2020

Mediation in terms of Section 13 of the Regulations related to Section 27(2) of the Disaster Management Act, 2002

Conflict Dynamics welcomes the strong commitment by the State to the mediation of all civil disputes threatened or pending against the State and all organs of State. Mediation, as promoted in Section 13 of the Disaster Management Regulations, may take place before the commencement of litigation or once litigation has commenced. The recently published High Court Rule 41A also encourages the use of mediation, although that applies only once litigation has commenced.
01 May 2020

#WFH - The Conflict Dynamics Guide

With the global outbreak and spread of coronavirus our lives have been changed in a number of ways. As South Africans we are in the midst of a 21-day lockdown to contain the spread of this contagion. In response many businesses have had to adapt overnight. There are many examples of how businesses have transformed significantly with rapid advancements in technology and information serving the needs of employees by making remote work our new reality.
06 Apr 2020

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Testimonials

I can strongly say that the course has made me more confident when going into arbitration.The course is amazing and so is the trainer!

Participant

Berco Express, February 2013
I really benefited a lot from the course and understand a lot more about the procedures of disciplinary, and all the steps.

Claudia Nesbatt

Estee Lauder Companies, May 2017

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Accreditations and Affiliations