Our vision is to achieve a society in which people, workplaces and organisations are skilled in negotiation, conflict management and dispute resolution.
We do this by:
- Presenting training courses and workshops on employment relations, conflict management and dispute resolution related topics, which are of a high quality, cost-effective, learner-focused, and meet the standards of the National Qualifications Framework and international best practice.
- Conducting dispute resolution processes for parties in conflict and disputes, which are of high quality, cost-effective and which conform to local and international standards of service delivery, including confidentiality.
- Advocating for appropriate dispute resolution in South Africa, and in other countries.
Our courses and workshops are conducted both on an in-house basis and as public courses. Conflict Dynamics' trainers receive consistently excellent feedback from delegates. The world-class standards of Conflict Dynamics training were recognised in 2012 when the Conflict Dynamics Commercial Mediator Skills training course received the CEDR ADR Trainer's Award in the UK. Conflict Dynamics has accredited over 500 mediators to world standards.
Conflict Dynamics offers accredited mediators, many of whom are also able to provide services as facilitators, chairpersons of enquiries and investigations, and negotiation or mediation coaches for a wide range of disputes, through its CD Direct service. CD Direct is accredited by the South African Dispute Settlement Accreditation Council.
WHAT OUR CLIENTS SAY
"One of the most comprehensive, intense and valuable courses I have ever attended. Well structured, practical and relevant."
- Charmaine du Toit, Tigiza Holdings (Pty) Ltd, Operations Manager, Nov 2018
"Superb! Informative, fun and highly recommended. I encourage the legal professional to attend the course and promote mediation in South Africa."
- Whitney Maclons, Attorney, Adriaans Attorneys, May 2017
Latest blogs
What I Have Learned About Myself in Mediator Training
27 Nov 2019 - "At the end of each Conflict Dynamics mediator training course, we ask participants to reflect on what they have learned about themselves over the five days of training and their responses are always very interesting and, for a trainer, very inspiring."
Foreign Investment and Dispute Resolution
15 Nov 2019 - "The need to attract foreign investment to South Africa is very topical at present and appropriate Investor State Dispute Settlement (ISDS) is one of the keys to attracting that investment."
Should Judges Mediate?
04 Nov 2019 - "The question as to if, when and how Judges should or should not mediate has recently become topical in South Africa and is worthy of careful consideration. Read John Brand's thoughts on the question."
State to Enter Into Mediation Process With Refugees Arrested for Trespassing. A good opportunity for court-annexed… https://t.co/qqzSLmkjc7 - 30 Nov 2019
