WELCOME TO CONFLICT DYNAMICS

With 30 years of experience in South Africa and internationally, our diverse team is the preferred partner to those wanting to manage conflict effectively.

Our goal is to achieve a society in which people, workplaces, and organisations are skilled in negotiation, conflict management, and dispute resolution, by:

  • Presenting training courses and workshops on employment relations, conflict management, and dispute resolution-related topics, which are of high quality, cost-effective, learner-focused, and go above and beyond the standards of the National Qualifications Framework and international best practice.

  • Conducting mediations and other dispute resolution processes for parties in conflict and disputes, which are of high quality, cost-effective, and conform to local and international standards of service delivery, including confidentiality. Conflict Dynamics is a Recognised Mediation Organisation (RMO) and is Dispute Settlement Accreditation Council of South Africa (DiSAC) accredited. 

  • Advocating for appropriate dispute resolution in South Africa, and in other countries.

Conflict Dynamics is 51% black female-owned and 100% female-owned, making us a Broad-Based Black Economic Empowerment (B-BBEE) Level 2 contributor.

What we Offer

EMPLOYMENT RELATIONS TRAINING

We support HR and L&D departments with a range of bespoke training to empower managers, supervisors, and employees with essential skills for workplace success, efficiency and collaboration.

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MEDIATION TRAINING

We unlock potential and develop valuable skills for personal growth and career success through comprehensive mediation training.

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SERVICES

We assist parties in conflicts and disputes by providing expert mediators, facilitators, coaches and chairpersons for professional services tailored to your situation.

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Calendar

Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
16, 17, 18 & 20, 21 April 2026 - 08.30 to 18.00
SANDTON
  • Fully Booked
Medical Negligence Mediation Methodology - MEDIATOR PROFESSIONAL DEVELOPMENT
23 April 2026 - 13.00 to 17.00
ONLINE
Turning Case Law Into Practical Action
6 May 2026 - 15.00 to 16.30
ONLINE

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Testimonials

An outstanding course, very worthwhile. I have done a number of conflict resolution courses over the years, and have frequently been involved in attempting to resolve conflict. This was by far the best, with concepts and processes that can be easily implemented. I warmly recommend it.

- Andrew Hunter

Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED FACE TO FACE

Sep 2024

We write to thank you once more for such a wonderful job you did by facilitating our training. The delivery of the training was exceptional, coupled with a very passionate, confident, and knowledgeable facilitator. It is on that basis that we would like to express our appreciation and gratitude for having been part of such an experience. We are pleased to let you know that parties were able to conclude the 2022 salaries and benefits negotiations within schedule. It is a first for us to have done that without deadlocking and assistance by a third party. There was renewed energy, passion, and commitment, this time around, to apply the skills and tactics acquired from the training.

- Mere Molonda, Diamond Trading Company Botswana

Negotiation Skills for Collective Bargaining FACE TO FACE

Nov 2021

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Accreditations and Affiliations

Conflict Dynamics is a supporter of the World Mediators Alliance on Climate Change and has signed the Mediators Green Pledge.