"If you want peace, you don't talk to your friends you talk to your enemies"
Desmond Tutu

“One of the things I learned when I was negotiating was that until I changed myself, I could not change others.”
Nelson Mandela

“I need to listen well so that I can hear what is not said”
Thuli Madonsela

"Tell me and I forget. Teach me and I remember. Involve me and I learn”
Benjamin Franklin

through conflict
Skills development, engagement and dispute resolution to unlock potential
With 30 years' experience in South Africa and internationally, our diverse team is the preferred partner to those wanting to manage conflict effectively

Our goal is to achieve a society in which people, workplaces, and organisations are skilled in negotiation, conflict management, and dispute resolution, by:

Upcoming Events

Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING
9, 10, 11 & 14, 15, 16 February 2022 - 09.00 to 17.00
Rule 41A and Mediation Advocacy for Lawyers
22 February 2022 - 09.00 to 17.00
2 March 2022 - 14.00 to 17.15

View all Events

Recent Blogs

I'm a lawyer, why do I need to know about mediation?

In South Africa, evolving standards of corporate governance best practice, growing judicial support for mediation in appropriate circumstances, and the introduction of Rule 41A of the High Court Rules leave no room for doubt that commercial litigators now have a duty to explain to clients what opportunity mediation presents for resolving their dispute. Parties must necessarily be empowered to make informed decisions on their approach to mediation either when instituting or defending proceedings.
24 Jan 2022

The Relationship-by-Objectives (RBO) process and its potential in fractured workplaces in fractured societies

Employment relationships carry inherent conflict, but at the same time demand cooperative endeavour if the organisations in which they are enshrined are to deliver to their purpose, and as a consequence deliver to all who work in them, invest in them, and rely on them for what they do.
28 Oct 2021

Advanced Negotiation Skills for Mediators

Unfortunately, parties preparing for mediation are often not given much guidance by their lawyers on what mediation is or on these questions. Indeed, lawyers often do not have much mediation experience and have not spent time developing a negotiation strategy for mediation.
25 Oct 2021

View all Blogs


Certainly one of the best professional development courses I have been on for a long time.

- OXFAM delegate, September 2014,

Employment and Workplace Mediation Skills FACE TO FACE
A great deal of learning across two full days of insights, fun and practice - highly recommended!

- Angela du Plessis, Mediator, Commissioner, Coach,

Strategic Negotiation Skills FACE TO FACE

View all Testimonials

Accreditations and Affiliations


Conflict Dynamics is a supporter of the World Mediators Alliance on Climate Change and has signed the Mediators Green Pledge along with many of our colleagues in South Africa.