Our training courses and workshops, and our mediation and other dispute resolution services are available on a face-to-face basis as well as
Our goal is to achieve a society in which people, workplaces and organisations are skilled in negotiation, conflict management, and dispute resolution, by:
Presenting training courses and workshops on employment relations, conflict management and dispute resolution related topics, which are of a high quality, cost-effective, learner-focused, and meet the standards of the National Qualifications Framework and international best practice.
Conducting dispute resolution processes for parties in conflict and disputes, which are of high quality, cost-effective and which conform to local and international standards of service delivery, including confidentiality.
Advocating for appropriate dispute resolution in South Africa, and in other countries.
The course epitomises mediation as a true dispute resolution mechanism and dispels the notion that it is simply a precursor to litigation.