WELCOME TO CONFLICT DYNAMICS
With 30 years of experience in South Africa and internationally, our diverse team is the preferred partner to those wanting to manage conflict effectively.
Our goal is to achieve a society in which people, workplaces, and organisations are skilled in negotiation, conflict management, and dispute resolution, by:
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Conducting mediations and other dispute resolution processes for parties in conflict and disputes, which are of high quality, cost-effective, and conform to local and international standards of service delivery, including confidentiality. Conflict Dynamics is a Recognised Mediation Organisation (RMO) and is Dispute Settlement Accreditation Council of South Africa (DiSAC) accredited.
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Presenting training courses and workshops on employment relations, conflict management, and dispute resolution-related topics, which are of high quality, cost-effective, learner-focused, and go above and beyond the standards of the National Qualifications Framework and international best practice.
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Advocating for appropriate dispute resolution in South Africa, and in other countries.
Conflict Dynamics is 51% black female-owned and 100% female-owned, making us a Broad-Based Black Economic Empowerment (B-BBEE) Level 2 contributor.
What we Offer
We assist parties in conflicts and disputes by providing expert mediators, facilitators, coaches and chairpersons for professional services tailored to your situation.
We unlock potential and develop valuable
skills for personal growth and career success
through comprehensive mediation training.
We support HR and L&D departments with a range of bespoke training to empower managers, supervisors, and employees with essential skills for workplace success, efficiency and collaboration.
UPCOMING COURSES
ONLINE
SANDTON
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Fully Booked
Testimonials
ADR is the way of the future and therefore a valuable skill to have been trained on. As a legal professional we are continuously learning and having such well designed courses to guide us along the way is very valuable.
- Geoff Cochran
The RAF and Mediation Advocacy for Lawyers ONLINENov 2021
The Commercial Mediation course was an excellent and deeply practical learning experience. The course provided a strong balance between theory, skills development and realistic role-play practice, which helped me understand not only the structure of mediation, but also the mindset required to mediate effectively. I particularly valued the focus on neutrality, confidentiality, active listening, managing difficult dynamics and helping parties move from positions to interests and ultimately towards possible resolution. The facilitators created a professional and engaging learning environment, while still challenging us to grow. I left the course with practical tools that I can apply in my work, my industry and more broadly in supporting constructive conflict resolution. I would highly recommend this course to anyone who wants to build credible, practical mediation skills.
- Therese Havenga
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED FACE TO FACEJun 2026
Accreditations and Affiliations
Conflict Dynamics is a supporter of the World Mediators Alliance on Climate Change and has signed the Mediators Green Pledge.