WELCOME TO CONFLICT DYNAMICS

With 30 years of experience in South Africa and internationally, our diverse team is the preferred partner to those wanting to manage conflict effectively.

Our goal is to achieve a society in which people, workplaces, and organisations are skilled in negotiation, conflict management, and dispute resolution, by:

  • Presenting training courses and workshops on employment relations, conflict management, and dispute resolution-related topics, which are of high quality, cost-effective, learner-focused, and go above and beyond the standards of the National Qualifications Framework and international best practice.

  • Conducting mediations and other dispute resolution processes for parties in conflict and disputes, which are of high quality, cost-effective, and conform to local and international standards of service delivery, including confidentiality. Conflict Dynamics is a Recognised Mediation Organisation (RMO) and is Dispute Settlement Accreditation Council of South Africa (DiSAC) accredited. 

  • Advocating for appropriate dispute resolution in South Africa, and in other countries.

Conflict Dynamics is 51% black female-owned and 100% female-owned, making us a Broad-Based Black Economic Empowerment (B-BBEE) Level 2 contributor.

What we Offer

EMPLOYMENT RELATIONS TRAINING

We support HR and L&D departments with a range of bespoke training to empower managers, supervisors, and employees with essential skills for workplace success, efficiency and collaboration.

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MEDIATION TRAINING

We unlock potential and develop valuable skills for personal growth and career success through comprehensive mediation training.

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SERVICES

We assist parties in conflicts and disputes by providing expert mediators, facilitators, coaches and chairpersons for professional services tailored to your situation.

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Calendar

Turning Case Law Into Practical Action
6 May 2026 - 11.00 to 12.00
ONLINE
Workplace Mediator Skills for Accredited Mediators
21 May 2026 - 08.30 to 17.00
SANDTON
Commercial Mediator Skills – Refresher
18 June 2026 - 09.00 – 17.00
SANDTON

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Testimonials

It was an amazing course. The course coordinators were knowledgeable, experienced and creative hosts. The practical sessions made for a fun learning experience. I have recommended this course to others.

- Delegate

Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED FACE TO FACE

Jun 2024

The course was very refreshing – first time for me. I am very encouraged by the key learnings and insights. The facilitator conducts herself very professionally. I have learnt so much on the back of two recent enquiries where I was an observer and a representative without any exposure.

- Shawn Booysen

Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries) FACE TO FACE

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Accreditations and Affiliations

Conflict Dynamics is a supporter of the World Mediators Alliance on Climate Change and has signed the Mediators Green Pledge.