WELCOME TO CONFLICT DYNAMICS

With 30 years of experience in South Africa and internationally, our diverse team is the preferred partner to those wanting to manage conflict effectively.

Our goal is to achieve a society in which people, workplaces, and organisations are skilled in negotiation, conflict management, and dispute resolution, by:

  • Presenting training courses and workshops on employment relations, conflict management, and dispute resolution-related topics, which are of high quality, cost-effective, learner-focused, and go above and beyond the standards of the National Qualifications Framework and international best practice.

  • Conducting mediations and other dispute resolution processes for parties in conflict and disputes, which are of high quality, cost-effective, and conform to local and international standards of service delivery, including confidentiality. Conflict Dynamics is a Recognised Mediation Organisation (RMO) and is Dispute Settlement Accreditation Council of South Africa (DiSAC) accredited. 

  • Advocating for appropriate dispute resolution in South Africa, and in other countries.

Conflict Dynamics is 51% black female-owned and 100% female-owned, making us a Broad-Based Black Economic Empowerment (B-BBEE) Level 2 contributor.

What we Offer

EMPLOYMENT RELATIONS TRAINING

We support HR and L&D departments with a range of bespoke training to empower managers, supervisors, and employees with essential skills for workplace success, efficiency and collaboration.

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MEDIATION TRAINING

We unlock potential and develop valuable skills for personal growth and career success through comprehensive mediation training.

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SERVICES

We assist parties in conflicts and disputes by providing expert mediators, facilitators, coaches and chairpersons for professional services tailored to your situation.

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Calendar

Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
16, 17, 18 & 20, 21 April 2026 - 08.30 to 18.00
SANDTON
  • Fully Booked
Medical Negligence Mediation Methodology - MEDIATOR PROFESSIONAL DEVELOPMENT
23 April 2026 - 13.00 to 17.00
ONLINE
Turning Case Law Into Practical Action
6 May 2026 - 11.00 to 12.00
ONLINE

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Testimonials

Conflict Dynamics manages that delicate balance between ensuring all participants understand the material and maintaining the engagement of those with more experience. This results in a challenging and stimulating course.

- Shirley Fodor, General Counsel EMEA, Tronox Holdings PLC

Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED ONLINE

Oct 2021

This course was outstanding, engaging from start to finish and thoughtfully curated. The amount of assessment and realistic role-playing was exactly what I needed. Working with highly experienced mediators who offered precise coaching and actionable feedback helped me grow faster than I expected.

- Adv Zanele Heinermann

Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED FACE TO FACE

Aug 2025

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Accreditations and Affiliations

Conflict Dynamics is a supporter of the World Mediators Alliance on Climate Change and has signed the Mediators Green Pledge.