Mediation Skills Training

"If you want peace, you don't talk to your friends you talk to your enemies." Desmond Tutu

Conflict Dynamics has been the leading mediator skills training organisation in South Africa since 1996. Contact us to discuss your needs for mediation skills training.

Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

The Commercial Mediator Training offered by Conflict Dynamics will equip you to mediate conflicts and disputes in many different settings, including in the Magistrates Courts and the High Courts. 

Mediator Professional Development - Psychological Safety and Mediation

This Mediator Professional Development session has been designed for accredited mediators who wish to understand what psychological safety is and how mediators can ensure psychological safety in the mediation process. We will also consider how the use of mediation can contribute to psychological safety within organisations. We will learn from Karen TheunissenFelicity Steadman and Siham Boda who will lead the session. This workshop presents a good opportunity for practicing mediators to collect continuing professional development credits. 

Workplace Mediator Skills for Accredited Mediators

Workplace mediation is suitable at an early stage in a conflict between people who work together and where there is still potential for a future working relationship. 

Workplace Mediation Skills Training

This three-day course is designed to equip you with the skills to mediate conflicts between employees in the workplace, and between employees and employers. It is well known that if conflicts between people in the workplace are managed close to the point of origin there is less chance that they will go on to manifest as grievances and disputes, which are often time-consuming and expensive. Mediation is a particularly effective process for managing such conflicts and disputes. There are extensive opportunities on the course to practice skills through role-play, with feedback from experienced mediator coaches. Participants on this course may choose to go on to attend the coaching and assessment days of the Commercial Mediation Skills Training course and be assessed for Conflict Dynamics mediator accreditation. 

Rule 41A and Mediation Advocacy for Lawyers

As a lawyer learn how to advise your client about mediation and represent them effectively in the process, particularly when it comes to Rule 41A matters.