The Commercial Mediator Training offered by Conflict Dynamics will equip you to mediate conflicts and disputes in many different settings, including in the Magistrates Courts and the High Courts. 

Mediators and lawyers who want to know more about the difference between voluntary and court-annexed mediation and how to engage the benefits of the mediation process when directed to mediation by a Court.

Mediation is about to go mainstream in the Gauteng High Court. It's time to dust off your mediation skills, whether you are a mediator or a potential representative in mediation. The one-day in-person Conflict Dynamics Mediator Skills Refresher session will give you the opportunity to be reminded of key aspects of the mediation process and essential skills for managing an effective mediation. The session is suited for accredited mediators.

This three-day course is designed to equip you with the skills to mediate conflicts between employees in the workplace. It is well known that if conflicts between people in the workplace are managed close to the point of origin there is less chance that they will go on to manifest as grievances and disputes, which are often time-consuming and expensive. Mediation is a particularly effective process for managing such conflicts. 

Mediation of Road Accident Fund claims is currently being piloted and there is great excitement about the prospects of implementing mediation as a dispute resolution protocol within the RAF compensation system. The criteria for participation in pilot programmes is that mediators are trained and accredited, which places Conflict Dynamics mediators at an advantage. The field of RAF compensation is, however, a specialised one and in order for mediators to add maximum value, it is essential that you understand the RAF legal and administrative context. Mediators will need to understand the claim process, the heads of damages claimable, and the manner in which these damages are quantified in order to settle matters. 

Workplace mediation is suitable at an early stage in a conflict between people who work together and where there is still potential for a future working relationship. 

Lawyers are generally the 'gatekeepers' of civil and commercial mediation. Their clients rely on them for advice on the range of dispute resolution options available to them, so lawyers need to have the answers at their fingertips. As a lawyer learn how to advise your client about mediation and represent them effectively in the process, particularly when it comes to Rule 41A matters.