Blog and Opinions

Early Intervention Strategies for Workplace Conflict

16 February 2024

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Vanessa Botha
This article offers a pragmatic approach to handling workplace conflict, by recognising warning signs, taking timely action, and fostering open communication and active listening, this guide equips managers and employees with strategies for resolving conflicts constructively.
Conquering the January blues

24 January 2024

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Vanessa Botha
The holiday season has passed, and the new year now stretches before us with its promise of fresh starts and ambitious goals. However, for many employers, January can also be a time of challenges. Employees may be returning to work lacking enthusiasm, and the pressure to hit ambitious growth targets can feel overwhelming, therefore making it difficult for the business to hit the ground running.
The art of having difficult conversations over the holiday season

26 November 2023

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Siham Boda
This article explores the art of having difficult conversations over the holiday season, providing practical tips on how to handle them confidently. It emphasises the importance of such conversations in addressing conflicts, fostering personal growth, improving relationships, and enhancing group dynamics.
Reflections on the civil and commercial mediation in the United Kingdom and South Africa

21 November 2023

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Felicity Steadman
I have worked as a mediator in South Africa (SA) for 35 years and in the United Kingdom (UK) for 20 of those years. Over this period, the use of mediation in civil and commercial disputes in the UK grew from approximately 2,500 mediations in 2003 to approximately 17,000 mediations in 2022. Why is this?
Reflections on 2023 and Aspirations for 2024

15 November 2023

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Felicity Steadman

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Siham Boda
Conflict Dynamics was established in 1996 in the optimistic post-apartheid years to provide pragmatic skills development services, initially to the CCMA, and then to employers and employees. These services were mainly in relation to training in the fields of industrial relations and mediation.
Navigating Difficult Conversations in the Workplace

02 October 2023

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Siham Boda
In the fast-paced environment of the modern workplace, effective communication is paramount. However, not all workplace conversations are easy and smooth. In this article, we will explore the art of having difficult conversations in the workplace and provide practical tips on how to handle them confidently.