Conflict Dynamics is committed to protecting the privacy and personal information of Directors, Shareholders, Employees, and Clients (suppliers and customers) and in so doing it conforms fully with the requirement of the Promotion of Access to Information Act 2 of 2000 and the Protection of Personal Information Act 4, of 2013.
Conflict Dynamics respects your privacy and your personal information and for this reason, we take care to protect your personal information and to keep it confidential. Whenever you use this website, contact Conflict Dynamics electronically or use any of our Services or tools provided on the website, we will collect your personal information. This page informs you of the Conflict Dynamics policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Conflict Dynamics (us, we, or our) operates the https://www.conflictdynamics.co.za website (hereinafter referred to as the Service).
Personal Data - means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data - is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies - are small files stored on your device (computer or mobile device).
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data - While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (Personal Data). Personally identifiable information may include, but is not limited to:
We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
Usage Data - We may also collect information on how the Service is accessed and used (Usage Data). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Examples of Cookies we use:
Use of Data
Conflict Dynamics uses the collected data for various purposes:
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside South Africa and choose to provide information to us, please note that we transfer the data, including Personal Data, to South Africa and process it there.
Disclosure of Data
Conflict Dynamics may disclose your Personal Data in the good faith belief that such action is necessary to:
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
The third-party controllers and processors we work with are Loud Crowd Media, Google, Microsoft and the Centre for Effective Dispute Resolution. Their privacy policies are here: https://www.loudcrowd.co.za/downloads/LCM%20PRIVACY%20POLICY.pdf and https://policies.google.com/privacy?hl=en-US and https://privacy.microsoft.com/en-gb/privacystatement and https://www.cedr.com/privacy-statement/
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
The payment processors we work with are Sage Pay and FNB. Their Privacy Policies can be viewed at https://www.sagepay.co.uk/policies and https://www.fnb.co.za/about-fnb/legal-matters/privacy-policy.html
Links to Other Sites
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Our Service does not address anyone under the age of 18 (Children).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Effective date: 11 June 2019, updated 6 September 2021.
Access to information
Our PAIA Manual can be accessed here