This is an invaluable course for any manager who may be faced with managing employees who are performing poorly on the job or who are unable to meet their contractual responsibilities due to other forms of incapacity. The training will empower participants to implement and monitor a performance improvement process with poorly performing staff in a fair manner and in line with the requirements of South African Labour Law and Company Policy and Procedure. Discover the importance of setting appropriate job expectations in a collaborative manner with subordinates and the value of conducting regular performance discussions with subordinates. In addition, develop an understanding of the principles of substantive and procedural fairness when contemplating dismissal for poor work performance. The course will also provide practical insight into dealing with other forms of incapacity in terms of South African Labour law and Company Policy and Procedure, including ill health or injury and challenges such as incompatibility, incarceration and others.