WELCOME TO CONFLICT DYNAMICS

With 30 years of experience in South Africa and internationally, our diverse team is the preferred partner to those wanting to manage conflict effectively.

Our goal is to achieve a society in which people, workplaces, and organisations are skilled in negotiation, conflict management, and dispute resolution, by:

  • Presenting training courses and workshops on employment relations, conflict management, and dispute resolution-related topics, which are of high quality, cost-effective, learner-focused, and go above and beyond the standards of the National Qualifications Framework and international best practice.

  • Conducting mediations and other dispute resolution processes for parties in conflict and disputes, which are of high quality, cost-effective, and conform to local and international standards of service delivery, including confidentiality. Conflict Dynamics is a Recognised Mediation Organisation (RMO) and is Dispute Settlement Accreditation Council of South Africa (DiSAC) accredited. 

  • Advocating for appropriate dispute resolution in South Africa, and in other countries.

Conflict Dynamics is 51% black female-owned and 100% female-owned, making us a Broad-Based Black Economic Empowerment (B-BBEE) Level 2 contributor.

What we Offer

EMPLOYMENT RELATIONS TRAINING

We support HR and L&D departments with a range of bespoke training to empower managers, supervisors, and employees with essential skills for workplace success, efficiency and collaboration.

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MEDIATION TRAINING

We unlock potential and develop valuable skills for personal growth and career success through comprehensive mediation training.

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SERVICES

We assist parties in conflicts and disputes by providing expert mediators, facilitators, coaches and chairpersons for professional services tailored to your situation.

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Calendar

Workplace Mediator Skills for Accredited Mediators
21 May 2026 - 08.30 to 17.00
SANDTON
Understanding the RAF Administrative and Legal Context to ensure Effective Mediation
29 May 2026 - 09.00 - 17.00
ONLINE
Commercial Mediator Skills – Refresher
18 June 2026 - 09.00 – 17.00
SANDTON

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Testimonials

Very important for all Line Managers to attend, to refresh and also to reflect on informed decisions to be made.

- Delegate, CCBSA

Managing Poor Work Performance and other Forms of Incapacity ONLINE

From understanding what a grievance is, to understanding reasons why witnesses should be cross-examined, to understanding the use of documents in hearings...this course was full to the brim with useful information.

- Phutsi Rebecca Makgabo, University of the Witwatersrand

Shop Steward Training Modules FACE TO FACE

Nov 2025

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Accreditations and Affiliations

Conflict Dynamics is a supporter of the World Mediators Alliance on Climate Change and has signed the Mediators Green Pledge.