WELCOME TO CONFLICT DYNAMICS

With 30 years of experience in South Africa and internationally, our diverse team is the preferred partner to those wanting to manage conflict effectively.

Our goal is to achieve a society in which people, workplaces, and organisations are skilled in negotiation, conflict management, and dispute resolution, by:

  • Presenting training courses and workshops on employment relations, conflict management, and dispute resolution-related topics, which are of high quality, cost-effective, learner-focused, and go above and beyond the standards of the National Qualifications Framework and international best practice.

  • Conducting mediations and other dispute resolution processes for parties in conflict and disputes, which are of high quality, cost-effective, and conform to local and international standards of service delivery, including confidentiality. Conflict Dynamics is a Recognised Mediation Organisation (RMO) and is Dispute Settlement Accreditation Council of South Africa (DiSAC) accredited. 

  • Advocating for appropriate dispute resolution in South Africa, and in other countries.

Conflict Dynamics is 51% black female-owned and 100% female-owned, making us a Broad-Based Black Economic Empowerment (B-BBEE) Level 2 contributor.

What we Offer

EMPLOYMENT RELATIONS TRAINING

We support HR and L&D departments with a range of bespoke training to empower managers, supervisors, and employees with essential skills for workplace success, efficiency and collaboration.

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MEDIATION TRAINING

We unlock potential and develop valuable skills for personal growth and career success through comprehensive mediation training.

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SERVICES

We assist parties in conflicts and disputes by providing expert mediators, facilitators, coaches and chairpersons for professional services tailored to your situation.

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Calendar

Digital Violence in the Workplace
25 November 2025 - 15.00 to 16.00
ONLINE
Mediating Effectively under the Directive - MEDIATOR PROFESSIONAL DEVELOPMENT
26 November 2025 - 14.00 to 17.00
Online
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
19, 20, 21 & 23, 24 February 2026 - 08.30 to 18.00
SANDTON
  • Fully Booked

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Testimonials

I feel like I have the tools to hone my skills and become an excellent mediator and negotiator. I am sold on the benefits of mediation and feel slightly evangelical about getting people to mediate. A brilliant, well delivered course.

- Anne Green

Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED FACE TO FACE

I really enjoyed the wonderful engagement with my respected panelists. Keep up the good work my leaders. Long Live Conflict Dynamics ! Long Live ✊

- Thokozane G. Kubheka, Newcastle Local Union Organiser, South African Transport & Allied Workers Union

Negotiation Skills for Collective Bargaining ONLINE

Oct 2022

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Accreditations and Affiliations

Conflict Dynamics is a supporter of the World Mediators Alliance on Climate Change and has signed the Mediators Green Pledge.