I completed the Conflict Dynamics 5-day commercial mediation course a couple of weeks ago. It was life-changing in various ways. The skills training was comprehensive and well structured. The opportunities for practicing those skills were extensive. I've walked away from the course with a high level of clarity about how to undertake mediation and confidence about my skills in relation to this.
- Cori Wielenga
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Feb 2025
The 5-day commercial mediator training delivered by the Conflict Dynamics team is excellent. It is well organised, the material is taught in a way that allows you to actually learn and I would recommend this course to anyone interested in mediation.
- Mira Briel
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Nov 2024
I've just completed the 5-day commercial mediator training. The course is exceptional, so well organised and beautifully delivered. Don't get me wrong, it's tough, but I left confident and ready to mediate. I can't recommend the course and team highly enough.
- Antonia Wadley
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Nov 2024
The Conflict Dynamics Mediation skills course was beautifully delivered and challenged me on multiple levels to understand the complex dynamics at play within a conflict. I would highly recommend this course to anyone who is looking for new innovative ways to resolve conflict.
- Talicia Smith
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Feb 2025
A fantastic addition to the Commercial Mediation training course. Whilst the skillsets are different, they are complimentary and the course presents the new information in an easily digestible format so that the practical applications seems possible and achievable.
- Ryan von Ruben
Workplace Mediator Skills for Accredited Mediators
FACE TO FACE
Mar 2025
Inspiring, flexible, uplifting and totally appropriate. These two days spent with colleagues and a great facilitator were completely worthwhile. Well done.
- Andries
, United Herzlia Schools
Conflict Management Skills for Schools and Universities
FACE TO FACE
Mar 2025
This session was a really excellent and worthwhile transfer of knowledge, skills and learnings. It was a really professionally run workshop which I am grateful I was able to participate in.
- Sydney
, United Herzlia Schools
Conflict Management Skills for Schools and Universities
FACE TO FACE
Mar 2025
This course exceeded my expectations. I really enjoyed the practical component of the course. The ‘banter’ and conversation around the table, which was well facilitated, was excellent.
- Karen
, United Herzlia Schools
Conflict Management Skills for Schools and Universities
FACE TO FACE
Mar 2025
Fantastic programme with so many useful and appropriate interactive and practical exercises. Thank you for your guidance and knowledge, which you imparted in a professional and caring manner.
- Jacqui
, United Herzlia Schools
Conflict Management Skills for Schools and Universities
FACE TO FACE
Mar 2025
I found it so helpful to think through conflict as dynamic and nuanced with a framework for managing situations that allows space to adapt to needs of situation, rather than a strict rulebook.
- Lauren
, United Herzlia Schools
Conflict Management Skills for Schools and Universities
FACE TO FACE
Mar 2025
Fantastic! This was a very useful course. The information was geared well to an education / management level. It was not only useful but very thought-provoking.
- Monique
, United Herzlia Schools
Conflict Management Skills for Schools and Universities
FACE TO FACE
Mar 2025
An outstanding course, very worthwhile. I have done a number of conflict resolution courses over the years, and have frequently been involved in attempting to resolve conflict. This was by far the best, with concepts and processes that can be easily implemented. I warmly recommend it.
- Andrew Hunter
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Sep 2024
This course is truly outstanding. The quality of the teaching and coaching is exceptional and the ratio of staff is students makes it feel incredibly personalised and needs specific. It is also incredibly well run and organised.
- Ryan von Ruben
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Sep 2024
A fulfilled and tough week of learning from experts in the field to guide throughout the process. It was a complete cycle of professional Facilitators, Coaches and Assessors. Professionalism at its best.
- Ramabele Magoma-Nthite
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Sep 2024
Conflict Dynamics provides comprehensive mediation training. The 5-day course is intensive and the emphasis on the practical nature of the course provides one with the necessary confidence to immediately begin mediating. The facilitators are highly professional and organized and I can highly recommend this course! From my experience of having done the course, I believe that if you are an accredited Conflict Dynamics mediator then you are definitely worth your salt!
- Cassandra Holdcroft
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Sep 2024
I was thrilled with my experience with Conflict Dynamics. They were outstanding in every aspect of the training journey. I highly recommend them.
- Abigail Smith
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Sep 2024
Conflict Dynamics truly surpassed my expectations with their exemplary course delivery. They combine high-quality content, expert instruction, and a supportive learning environment to create a truly enriching educational experience.
- Ismail Cajee
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Jul 2024
It was an amazing course. The course coordinators were knowledgeable, experienced and creative hosts. The practical sessions made for a fun learning experience. I have recommended this course to others.
- Delegate
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Jun 2024
Words cannot describe the professionalism of this training. It is outstandingly well prepared, organised, structured, presented, coached and assessed. You are kept on your toes from before the first day of the course, setting the tone for the five days of in-person training. The presenters, coaches and assessors have remarkable depth, confidence, a wealth of experience and the most genuine and warm personalities that makes one feel that your progress and growth is their deep concern and passion. I am happy to have been part of the family for five amazing days. To Marion, Hendrik, Craig, Nomonde, Prof Mohammed Rajah, Siham, Fiona and John, thank you for making this a memorable experience. All of you deserve 5 stars - an amazing team of "Rolls Royce" trainers.
- Mohamed Minty
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Jul 2024
It was a great course and reinforced my confidence in conflict resolution.
- Delegate
, ISASA - St Benedicts School
Conflict Management Skills for Schools and Universities
FACE TO FACE
Apr 2024
The trainer was wonderful. Loved the real-life examples that they were able to share as a result of their experience.
- Delegate
, ISASA - St Benedicts School
Conflict Management Skills for Schools and Universities
FACE TO FACE
Apr 2024
An experience which allows for reflection and equips one for the often difficult transactional interplay within the complex space of conflict management.
- Delegate
, ISASA - St Benedicts School
Conflict Management Skills for Schools and Universities
FACE TO FACE
Apr 2024
Intriguing, exciting and insightful!
- Delegate
, ISASA - St Benedicts School
Conflict Management Skills for Schools and Universities
FACE TO FACE
Apr 2024
The presenters did an excellent job explaining and demonstrating the concepts. The course was not only practical but also gave me an excellent platform to build on my own mediation practice.
- Ashwell Valentine
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Sep 2023
Very memorable learning experience and a lifetime opportunity and privilege to have been part of the September Cape Town 2023 class.
- Mereenayotlhe Molonda
, DTCB
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Sep 2023
Excellent course - the right mix of some theory but lots of practical mediation exercises.
- Dave Thompson
, CDH Inc
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Sep 2023
Highly recommended course! Well presented!
- Stephan Stone
, Stone & Partners
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Sep 2023
The mediation course by Conflict Dynamics was taught really well, making me think differently and leaving a strong impression. I found the course content very interesting and it helped me understand better ways to handle conflicts.
- Vusi April
, Stellenbosch University
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Jul 2023
This was the most intense, information packed and stimulating course I have attended in a long time. It has opened my eyes to a new world of alternative dispute resolution, that I will incorporate in many facets of my work and personal life. The presenters were knowledgeable, the coursework was expertly put together and the skills I have acquired of high value.
- Farah Fredericks
, Stellenbosch University
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Jul 2023
This course is tough, but one of the highest quality that I have attended in 12 years of employment at Stellenbosch University. The content, flow, facilitators, management and learnings have been absolutely fantastic. I highly recommend this course!
- Sean Surmon
, Stellenbosch University
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Jul 2023
The course was really a light bulb experience for me. I have internalised workplace disputes for many years and it is quite a relief to know that I can support the disputes by facilitating two parties to reach good interest-based outcomes.
- Chanel Klink
, Stellenbosch University
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Jul 2023
I did not think it was possible to learn new skills and unlearn habits in 5 days, but the well-thought-through composition of the programme (yes, a very tight programme!), the expertise of the trainers and the assessors, the professionalism, the discipline, the opportunity to practice throughout and the continuous feedback, made it possible.
- Celeste Nel
, Stellenbosch University
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Jul 2023
This course is "practical and hands-on" with theory, practice and application well integrated to enhance both one's learning experience and develop the necessary skill sets for negotiation.
- Lindy Heinecken
, Stellenbosch University
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Aug 2023
It is an excellent course. I particularly like how practical and skills-focused it is, with several exercises and role plays.
- Sokfa John
, Center for Mediation in Africa, University of Pretoria
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Jun 2023
Conflict Dynamics is a training provider of excellence. The positive experience starts right at the very beginning with a friendly and quick response from the course coordinator in terms of the details and requirements of the course. The course itself is very intense, but presented by highly skilled facilitators and the continuous feedback is of great value.
- Dr Marli Jooste
, Personal Growth Activist / Independent Practitioner
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Jun 2023
I have been learning and teaching for a while (I am a lecturer doing my PhD) and I go away, having been in the most conducive environment for learning, it was tough, but I learned a lot, and continue to think about what I learnt, and engage with the material because the instructors made it so interesting. I am grateful for the gentle, steady manner in which we were taken through the work.
- Rafia Akram
, Senior Legal Advisor
, Akram Raye Advisors
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Jun 2023
The course has been enriching in more ways than one. The learning journey is one that I have never experienced. I felt greatly empowered and wholly fulfilled by the end of the course.
- Dhirishka Maharajh
, Adjudicator
, Ombudsman for Banking Services South Africa
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Jun 2023
This mediation course is simply exceptional. It has taught me skills that I will carry with me throughout my career.
- Charmaine Lack
, FirstRand
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Jul 2023
The techniques I learned have been particularly useful in my work and I highly recommend the course to attorneys.
- Jacques Theron
, Attorney
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Apr 2023
The course is of exceptional quality. Its organisation and coaching skills of tutors are outstanding. Given all this, it is almost unbelievable how much one can learn in 5 days (admittedly and nights).
- Christo Dudenski
, Civil Engineer
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Apr 2023
An absolute transformative experience.
- Nqobile Mdhladhla
, Senior Legal Advisor: Property and Servitudes
, Transnet
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Apr 2023
I found the course to be comprehensive and with a focus on both theory and practice.
- Delegate
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
ONLINE
Feb 2023
Conflict Dynamics offer world-class training in mediation. They are attentive to each participant and determined to guide you to success and ensure that you walk away not just competent, but confident. The trainers themselves are fantastic, and although the course is only 6 days long, I came away with a proper and comprehensive understanding of both the field of mediation and my role as a mediator.
- Albert Kotze
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
ONLINE
Feb 2023
Very informative workshop which assisted in self-awareness and in the unlearning of certain biases.
- Palesa Malinga
, WITS University
Advanced Negotiation Skills for Mediators
Jul 2023
This has been a real eye-opener and has been an amazing moment to have some introspection. I have no doubt that this module will help me to be a better mediator and legal practitioner in general.
- Betina Fleming
, WITS University
Advanced Negotiation Skills for Mediators
Jul 2023
The course developed me both professionally and personally. What a fruitful session. The facilitators were amazing and most importantly knowledgeable. We indeed learned a lot.
- Neo Bila
, WITS University
Unconscious Bias Awareness Raising Workshop
Jul 2023
Indlela Ibuzwa Kwabaphambili (You learn from those who have gone before you in the past).
- Sthe Sosibo
Mediation in a world of legal tech and AI
FACE TO FACE
May 2023
Another outstanding course from Conflict Dynamics. This course will equip you with the necessary theory and practice to undertake effective workplace mediation for the benefit of all parties. A must-have for everyone that leads, manages or works with people.
- Kevin Churchill
, Commercial Dispute Avoidance & Resolution Services
, Cerno Thames Ltd
Workplace Mediator Skills for Accredited Mediators
ONLINE
Feb 2023
The course materials and presentation of this workshop were absolutely amazing. The facilitator was perfect. This was probably the first workshop I attended where my thoughts did not wander from the subject for the entire duration. We will definitely make use of your services again in future.
- Gawie Van Der Walt
, Safety Officer
, Debar Ceramics
Shop Steward Training Modules
FACE TO FACE
Jan 2023
This was a very thought provoking and relevant training intervention that I would highly recommend.
- Doug O'Neil
, CEDR
Unconscious Bias Awareness Raising Workshop
ONLINE
Dec 2022
Conflict Dynamics created a safe and inclusive space to have really important conversations around Unconscious Bias and how to approach conversations around this topic.
- Nicky Antonioni
, CEDR
Unconscious Bias Awareness Raising Workshop
ONLINE
Dec 2022
It was a fantastic and real eye-opening training day on the different types of unconscious bias we might have and how it can filter through to what we say or do. I also found the tools provided very useful, like the 'Ladder of Inference', and will be using them in the future.
- Frank Eijkman
, CEDR
Unconscious Bias Awareness Raising Workshop
ONLINE
Dec 2022
The course definitely made me think. We all have a range of unconscious biases ranging from very important hurtful ones including race, religion and age related to the very minor such as IKEA or against left-handed people.
- Lauren
, CEDR
Unconscious Bias Awareness Raising Workshop
ONLINE
Dec 2022
I enjoyed the session with group work. Whilst we rehashed previous training, day to day examples were used, which was very useful in putting into perspective how we could actively use the training techniques and reinforced the importance of how we can do more as an individual.
- Jasmine Magecha
, CEDR
Unconscious Bias Awareness Raising Workshop
ONLINE
Dec 2022
An excellent course, demanding, testing, and tiring but worth every cent spent with awesome lecturers and mentors. Highly recommended if you’re looking for a top-end mediation accreditation.
- Simon Stapleton-Cotton
, Project Manager
, Silverline Building Project Managers
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Nov 2022
The course was intense, the theory was understandable, the practice was stimulating, and I emerged a better mediator.
- Sadiq Keraan
, Principal Librarian
, University of Cape Town
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Nov 2022
I wish I had attended this course much earlier than I did!! Comprehensive and insightful content, fantastic instructors and an invaluable all round experience.
- Justine Del Monte
, Attorney
, Justine Del Monte & Associates Inc
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Nov 2022
This was a very very valuable course. It was well run, the content was excellent and I learnt so much. Whilst it is challenging and requires commitment, the support offered is of a very high quality. I highly recommend the course.
- Juliette de Hutton
, Partner
, Bowmans
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Nov 2022
A course that will empower you to listen more and provide you with the skills to be creative in devising problem solving solutions.
- Zarina Moosa
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Nov 2022
A great course! I was able to develop and build skills and the feedback at every level was of great assistance to my development!
- Nikita Stanley
, Candidate Attorney
, KG Tserkezis Inc
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Oct 2022
The facilitators are excellent! They bring an incredible amount of energy, skill, experience and knowledge to the course.
- Louise Cleland
, Partner
, Shepstone Wylie
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Oct 2022
A rewarding and enriching experience provided by 1st class facilitators.
- Morgan Courtenay
, Advocate
, Bridge Group
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Oct 2022
I have done similar training before but this one outshines all those ones. I have really enjoyed the session and the real-life practical examples which made it so much more interesting. Thank you.
- Jeane-Pierre Tollemache
, University of the Witwatersrand
Preparing for, Presenting in and Chairing Disciplinary Enquiries
FACE TO FACE
Oct 2022
Well prepared workbook. Well-presented workshop.
- Khathole Mogadime
, University of the Witwatersrand
Preparing for, Presenting in and Chairing Disciplinary Enquiries
FACE TO FACE
Oct 2022
I received clarity on how managers can engage with unions.
- Christabel Ziyamki
, University of the Witwatersrand
Essentials for Managing in a Unionised Environment
FACE TO FACE
Sep 2022
The training was excellent. It was informative and I learnt new things on how to deal with conflictual issues.
- Connie Mothopeng,
, University of the Witwatersrand
Essentials for Managing in a Unionised Environment
FACE TO FACE
Sep 2022
This is an incredibly valuable, in-depth course for any manager handling union issues in the workplace.
- Betina Fleming
, Director: Employee Relations
, University of the Witwatersrand
Essentials for Managing in a Unionised Environment
FACE TO FACE
Sep 2022
I thoroughly enjoyed the course and found it to be very relevant and useful both within business and in life.
- Clarissa Molteno
, Astron Energy
Strategic Negotiation Skills
FACE TO FACE
Oct 2022
An illuminating and self-reflective course that gives you the tools to understand the negotiating environment correctly, how to prepare for and engage in a negotiation and how to understand and get the best of the other side.
- Yasmine Wilson
, Astron Energy
Strategic Negotiation Skills
FACE TO FACE
Oct 2022
Great insight.
- Clinton Hamman
, Astron Energy
Strategic Negotiation Skills
FACE TO FACE
Oct 2022
A practical approach to problem-solving and negotiations that takes you step-by-step through the process.
- Lizel Oberholzer
, Astron Energy
Strategic Negotiation Skills
FACE TO FACE
Oct 2022
Very insightful and practical course.
- Mahachini Govender
, Astron Energy
Strategic Negotiation Skills
FACE TO FACE
Oct 2022
I really enjoyed the wonderful engagement with my respected panelists. Keep up the good work my leaders. Long Live Conflict Dynamics ! Long Live ✊
- Thokozane G. Kubheka
, Newcastle Local Union Organiser
, South African Transport & Allied Workers Union
Negotiation Skills for Collective Bargaining
ONLINE
Oct 2022
The course was refreshing, enlightening and liberating. Excellent course and well presented.
- Ian Sampson
, Attorney
, Shepstone Wylie
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Aug 2022
The course truly opens your mind to different ways of thinking
- Felisha Lazarus
, HR Manager
, Rossmin
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Aug 2022
The quality of the training and trainers is amazing! As was everything else.
- Sibongile Morara
, Deputy Chairperson
, Western Cape Rental Housing Tribunal
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Aug 2022
Intensive, informative and transformative. I would recommend this course to anyone who wishes to pursue a career as a professional mediator.
- Sifiso Msomi
, Director
, Shepstone Wylie
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Aug 2022
I really enjoyed being a part of the training – thank you.
- Raphael Mofokeng
, Everite Building Products
Negotiation Skills for Collective Bargaining
FACE TO FACE
Aug 2022
The workshop was excellent.
- Bheki Manana
, Everite Building Products
Negotiation Skills for Collective Bargaining
FACE TO FACE
Aug 2022
An eye-opening course.
- Willy Naik
, Everite Building Products
Negotiation Skills for Collective Bargaining
FACE TO FACE
Aug 2022
Conflict management entails the inter-play of the dynamics of process, content, and outcome that tend to bring back the essence of common humanity.
- Chizoba Aniekwe
, Article Attorney
, Onah Attorneys
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Jul 2022
I learnt a lot in the 5 days and look forward to incorporating it into my work going forward.
- Delegate
, eCOGRA
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Jul 2022
The course pushed me to unlearn what I thought I knew about conflict resolution.
- Lazola Madikizela
, Director
, Lazola Labour Advisory
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Jul 2022
The course was very informative, and the message was loud and clear.
- David Naidoo
, Colgate-Palmolive
Shop Steward Training Modules
FACE TO FACE
Jul 2022
Excellent course!
- Delegate
, Colgate-Palmolive
Shop Steward Training Modules
FACE TO FACE
Jul 2022
An excellent course equipping staff with the necessary skills to negotiate very real situations that are encountered on a daily basis.
- Mrs D.A Pillay
, Teacher
, Greenbury Primary School Phoenix
Conflict Management Skills for Schools and Universities
FACE TO FACE
Mar 2022
- Stacey
, Teacher
, Greenbury Primary School Phoenix
Conflict Management Skills for Schools and Universities
FACE TO FACE
Mar 2022
This needs to be rolled out across the board in schools if we want to change the ethos of violence and breeding a new generation.
- Popsy Pillay
, Teacher
, Greenbury Primary School Phoenix
Conflict Management Skills for Schools and Universities
FACE TO FACE
Mar 2022
I thoroughly enjoyed the workshop. It has certainly given me a new perspective on dealing with conflict situations with parents, teachers and learners.
- K. Naicker
, Teacher
, Greenbury Primary School Phoenix
Conflict Management Skills for Schools and Universities
FACE TO FACE
Mar 2022
A course that is much needed and should be held at all schools. Very professionally conducted. Would welcome more of such workshops. Thank you.
- N.S Singh
, Head Teacher
, Greenbury Primary School, Phoenix
Conflict Management Skills for Schools and Universities
FACE TO FACE
Mar 2022
The Conflict Dynamics course is an incredibly professional, well-taught course that makes good use of a mixture of learning methods. The course is intense but provides one with a thorough understanding of the mediation process and issues related to it, and gives you a lot of opportunity to practice what you have learnt in theory. The feedback from their experienced assessors is invaluable in developing one’s skills further.
- Delegate
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
ONLINE
Nov 2021
So much more than I expected!
- Advocate
, Cape Bar
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
ONLINE
Nov 2021
ADR is the way of the future and therefore a valuable skill to have been trained on. As a legal professional we are continuously learning and having such well designed courses to guide us along the way is very valuable.
- Geoff Cochran
The RAF and Mediation Advocacy for Lawyers
ONLINE
Nov 2021
We write to thank you once more for such a wonderful job you did by facilitating our training. The delivery of the training was exceptional, coupled with a very passionate, confident, and knowledgeable facilitator. It is on that basis that we would like to express our appreciation and gratitude for having been part of such an experience. We are pleased to let you know that parties were able to conclude the 2022 salaries and benefits negotiations within schedule. It is a first for us to have done that without deadlocking and assistance by a third party. There was renewed energy, passion, and commitment, this time around, to apply the skills and tactics acquired from the training.
- Mere Molonda
, Diamond Trading Company Botswana
Negotiation Skills for Collective Bargaining
FACE TO FACE
Nov 2021
An excellent course dealing with a complex learning area presented in a most engaging and professional manner
- Mahomed Fareed Jassat
, Director
, MF Jassat Dhlamini Incorporated
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
ONLINE
Oct 2021
Conflict Dynamics manages that delicate balance between ensuring all participants understand the material and maintaining the engagement of those with more experience. This results in a challenging and stimulating course.
- Shirley Fodor
, General Counsel EMEA
, Tronox Holdings PLC
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
ONLINE
Oct 2021
I have done mediation training at the best schools internationally and this course is definitely of the highest standard.
- George Rautenbach
, Mediator
, Mediate Conflict
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
ONLINE
Oct 2021
Excellent foundational course presented by exceptional experts in the RAF field as well as great teachers.
- Liesel Bligaut-Kok
, Mediator
, LBK Consulting
Understanding the RAF Administrative and Legal Context to ensure Effective Mediation
ONLINE
Sep 2021
The course was very insightful. I learnt a great deal that I can apply in the workplace.
- Delegate
, Northlink College
Conflict Management Skills for Interpersonal Workplace Conflict
Sep 2021
The workshop was enlightening, empowering and excellent.
- Clive Solomon
, Northlink College
Conflict Management Skills for Interpersonal Workplace Conflict
FACE TO FACE
Sep 2021
This was a very insightful workshop. I have been provided with the tools I needed to participate fully in the College Labour Form.
- Sandra Raubenheimer
, Northlink College
Conflict Management Skills for Teams and Groups in the Workplace
FACE TO FACE
Sep 2021
Conflict Dynamics is a training provider par excellence. The professional manner in which the training was coordinated as well as the level of competence from the facilitator is unmatched.
- Deon Bothma
, Northlink College
Conflict Management Skills for Teams and Groups in the Workplace
FACE TO FACE
Sep 2021
The course is pitched at a high standard and tests your ability not only as a mediator, but also as a capable professional to work well under pressure in complex commercial matters.
- Delegate
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
ONLINE
Jul 2021
The online version of the course was delivered to a very high standard, by a diverse and capable team. The approach to learning draws extensively on immersive role-play and structured reflection. These create conditions for participants to gain practical insight into the application of the core concepts of commercial mediation, beyond theoretical understanding.
- Salim Nakhjavani
, Advocate
, Johannesburg Bar (Victoria Mxenge Group of Advocates)
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
ONLINE
Jul 2021
The Mediator Skills course reminded me about the value of proper mediation, where interests and needs rather than rights and power are explored, in assisting disputing parties to reach an agreement which is mutually acceptable.
- Ingrid Lewin
, Mediator
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
ONLINE
Apr 2021
This is an excellent course with an incredibly practical approach which actually teaches participants how to mediate disputes, rather than just learn the theory of mediation.
- Mairéad Edwards
, Advocate
, Rivonia Group of Advocates
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
ONLINE
Apr 2021
Well organized course conducted by subject matter experts. A truly exceptional and insightful experience.
- Charl Keyser
, Managing Director
, Stützen Consulting (Pty) Ltd
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
ONLINE
Apr 2021
As always a great learning and interactive workshop. Thoroughly enjoyed the group interaction.
- Zarina Moosa
, Director
, Platinum Business Solutions
Advanced Negotiation Skills for Mediators
ONLINE
Jul 2021
A simple 40-hour accreditation is not really enough. Attending courses such as this one really supplements one's knowledge and upskills tremendously. Breaking things down in terms of strategy is incredibly helpful for legal representatives, their clients and mediators themselves.
- Leigh de Souza
, Partner Attorney
, Leigh de Souza Attorneys & Mediators
Advanced Negotiation Skills for Mediators
ONLINE
Jul 2021
Like all it's other courses, Conflict Dynamics' Collective Bargaining course is hands-on, presented by world-class trainers with extensive real-world experience, and backed up with examples that bring the material to life.
- Barney Jordaan
, Professor of Management Practice: Negotiation, Conflict Management, Mediation
, Vlerick Business School
How to Participate Effectively in Collective Bargaining
ONLINE
Jun 2021
This is yet another brilliant offering from Conflict Dynamics. Clear and easy to understand materials and critically important role playing sessions to solidify learning. Thank you!
- Betina Fleming
, Director: Employee Relations
, University of the Witwatersrand
How to Participate Effectively in Collective Bargaining
ONLINE
Jun 2021
This was a very well presented course. Easy to understand and really helpful, relevant content.
- Betina Fleming
, Director: Employee Relations
, University of the Witwatersrand
How to Prepare Effectively for Collective Bargaining
ONLINE
Jun 2021
I thoroughly enjoyed the course and learned so much that is relevant to my work.
- John O'Leary
, Mediator
, John O'Leary Attorney & Mediator
Workplace Mediator Skills for Accredited Mediators
ONLINE
Apr 2021
Great practical tips to this growing segment of conflict resolution. I'm glad I attended.
- Mediator
, Derek Pead & Associates
Workplace Mediator Skills for Accredited Mediators
ONLINE
Apr 2021
An authoritative exposition of workplace mediation and its place in the mediation universe.
- Chris Todd
, Head of Dispute Resolution
, Bowmans Law
Workplace Mediator Skills for Accredited Mediators
ONLINE
Apr 2021
Great course that whilst uses the normal mediation structures and processes, shows the different approach and skill set needed to mediate in these, more often than not, highly emotionally charged disputes.
- Rob Holmes
, Mediator
, Premium Leaf Zimbabwe
Workplace Mediator Skills for Accredited Mediators
ONLINE
Apr 2021
Thank you so much for the fabulous course. I was quite anxious about Zoom before this but now feel I can handle this new technology. I actually look forward to being able to offer online mediation.
- Karen Botha
, Attorney
How to Conduct a Mediation Online
ONLINE
Mar 2021
Learning skills that will help in both your professional and personal life.
- Fern Perry
, Director
, Co-Owner Nomad Dive / Owner Lutwala Dive Indonesia
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
ONLINE
Feb 2021
The course has changed my whole perspective on disputes, thank you for a wonderful experience.
- Delegate
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
ONLINE
Feb 2021
Such a gratifying experience! I got the mediation toolbox and learnt how to use the tools effectively.
- Advocate
, The Rivonia Group Of Advocates
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
ONLINE
Feb 2021
An intensive and challenging course that meets its objectives in imparting mediation skills and knowledge.
- Lina Senyatsi
, Legal Practitioner
, LL Senyatsi Inc Attorneys
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
ONLINE
Feb 2021
The course has helped to enhance my interpersonal skills. It was challenging but worth it in the end.
- Pumla Hako
, Industrial Psychologist
, Equipoise Consulting
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
ONLINE
Feb 2021
Very important for all Line Managers to attend, to refresh and also to reflect on informed decisions to be made.
- Delegate
, CCBSA
Managing Poor Work Performance and other Forms of Incapacity
ONLINE
Sep 2020
This training was very good and I think it must be made available to all new managers as they enter their new roles or are promoted into line manager positions. I wish I had received this training earlier in my career.
- Delegate
, CCBSA
Managing Poor Work Performance and other Forms of Incapacity
ONLINE
Sep 2020
Thank you Conflict Dynamics. This training was valuable. Very clear and specific. Flow was good and lots of interaction.
- Delegate
, CCBSA
Managing Poor Work Performance and other Forms of Incapacity
ONLINE
Sep 2020
It was a wonderful programme. I feel we need more programmes like this, as a form of a reminder for all the leaders in the business, that we need to do more than just be managers. It was refreshing, I really enjoyed it.
- Delegate
, CCBSA
Managing Poor Work Performance and other Forms of Incapacity
ONLINE
Sep 2020
I found the programme very informative, relevant and enlightening. It was necessary for my career.
- Delegate
, Public Investment Corporation
Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)
ONLINE
Sep 2020
Incredible learning experience delivered with utter professionalism. The faculty were approachable and informative. The course content was superb and excellently presented.
- Karen Botha
, Director
, Karen Botha Attorneys
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
ONLINE
Jul 2020
The course was organized well with excellent coaching and training provided by the professional team at Conflict Dynamics. It was a rewarding experience and a solid foundation in mediation was obtained.
- Dr Mirriam Close
, Psychiatrist
, Crescent Clinic
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
ONLINE
Jul 2020
A well-run course backed up by the insight gained from experience. An intensive and effective way for a practising litigator to tool up with an entirely different skillset.
- Craig Cutler
, Advocate
, The Cape Bar
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
ONLINE
May 2020
Opened my mind to some valuable and workable alternatives to assisting clients solve conflict.
- Darren Olivier
, Lawyer
, Adams and Adams
Mediation Advocacy - what lawyers need to know about mediation
ONLINE
Nov 2020
For someone with no background in mediation, this course was insightful and interesting. Great to have it spread into digestible sessions, with a lot of interaction. Knowledgeable hosts and an informal tone made it all the more enjoyable.
- Participant
, Lawyer
, Adams and Adams
Mediation Advocacy - what lawyers need to know about mediation
ONLINE
Nov 2020
The course epitomises mediation as a true dispute resolution mechanism and dispels the notion that it is simply a precursor to litigation.
- Participant
, Lawyer
, Adams and Adams
Mediation Advocacy - what lawyers need to know about mediation
ONLINE
Nov 2020
Excellent programme facilitated by experienced and very competent facilitators. Marion Shaer and Felicity Steadman are exceptional individuals who struck a wonderful balance between driving the process and being empathetic and accommodating. The administration and attention to detail before, during and after the course was of the same very high standard - thanks largely to Craig Hulscher's calm and very capable manner.
- David de Vlamingh
, Industrial Psychologist
, De Vlamingh and Associates Consulting Services
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
ONLINE
Aug 2020
I really enjoyed the course and learned so many valuable skills which I look forward to applying. It was wonderful to benefit from such experienced and leading experts in this field.
- Talia Talmud
, Industrial Organisational Psychologist
, Jacobson Talmud Consulting
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
ONLINE
Aug 2020
The skills that promote social justice, equity and conflict management are brilliantly presented by highly experienced and insightful facilitators using superb interactive processes.
- Shaida Bobat
, Psychologist / Lecturer
, University of KwaZulu-Natal
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
ONLINE
Aug 2020
This course really highlighted the importance of mediation and made me recognise my strengths and weaknesses as a mediator.
- Chantelle Humphries
, Advocate
, Bridge Group
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
ONLINE
Aug 2020
Intuitive training and practical roleplays, made me feel confident to start a mediation practice.
- Renier Ferreira
, Attorney
, Ferreira Attorneys
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
ONLINE
Jul 2020
Your perspective on dispute resolution can change irrevocably within the space of a week!
- Herman Kriel
, Advocate
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
ONLINE
Jul 2020
Amazing camaraderie in the group and a wonderful example of respect, courtesy and professionalism from all the Conflict Dynamics Associates. An empowering experience, highly recommended.
- Jimmy Kyriacou
, Coach and Consultant
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
ONLINE
Jul 2020
Very well structured, practical and interactive.
- Anneke Greeff
, Occupational Therapist
, Anneke Greeff Inc
Mediating Medical Malpractice Claims - A Workshop for Accredited Mediators
ONLINE
Jul 2020
Always a pleasure to add to my mediation skills through Conflict Dynamics. The medical malpractice mediation session was practical and informative under the guidance of Tony and Heather Allen.
- Veerash Srikison
, Advocate
, Fair Practice
Mediating Medical Malpractice Claims - A Workshop for Accredited Mediators
ONLINE
Jul 2020
A supremely helpful webinar. It was wonderful to interact with other accredited mediators in a fun and informal space. Thanks so much for the day.
- Leigh Spagnoletti
, Lawyer
, Leigh de Souza Attorneys and Mediators
Mediating Medical Malpractice Claims - A Workshop for Accredited Mediators
ONLINE
Jul 2020
An interactive and beneficial course for legal practitioners about the key role players, characteristics, structure and practical aspects of conducting mediation proceedings.
- Michelle Naidoo
Mediation Advocacy - what lawyers need to know about mediation
ONLINE
May 2020
The course provided me with invaluable insights in the contribution counsel can make to less protracted more cost-effective dispute resolution for litigants by way of mediation rather than traditional litigation.
- Esther Robina Venter
Mediation Advocacy - what lawyers need to know about mediation
ONLINE
May 2020
The course deserves to be part of Practical Legal Training for all prospective Legal practitioners.
- Lulama Matyolo
, Lawyer
, Matyolo and Associates
Mediation Advocacy - what lawyers need to know about mediation
ONLINE
Jun 2020
This workshop taught me that Mediation is not an indication of weakness but merely a different approach to effectively and efficiently assist the client in achieving their overall goal in a dispute. Mediation thus allows legal practitioners to fully grapple with their client's best interests and focus on the most realistic solution for them.
- Micarle van Heerden
, Attorney
, Gillan & Veldhuizen Inc
Mediation Advocacy - what lawyers need to know about mediation
ONLINE
May 2020
Great and valuable workshop. Life changing two days
- Participant
, ISASA
Conflict Management Skills for Teams and Groups in the Workplace
FACE TO FACE
Sep 2019
This course was very practical, insightful and interactive.
- Catherine Mowat
, Delegate
, ISASA
Conflict Management Skills for Teams and Groups in the Workplace
FACE TO FACE
Sep 2019
An extremely helpful, relevant and constructive course.
- Participant
, ISASA
Conflict Management Skills for Teams and Groups in the Workplace
FACE TO FACE
Sep 2019
The course was fun, interesting, educative and informative.
- Avis Coxon
, Participant
, ISASA
Conflict Management Skills for Teams and Groups in the Workplace
FACE TO FACE
Sep 2019
Excellent course, teaching concrete and pertinent skills.
- Wendy Meyer
, Participant
, ISASA
Conflict Management Skills for Teams and Groups in the Workplace
FACE TO FACE
Sep 2019
Excellent course that allowed me to step out of my comfort zone comfortably.
- Claire de Witt
, Advocate
, Rivonia Group of Advocates
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Feb 2020
Very informative workshop on resolving disputes and to assist South Africa to move forward.
- Atish Dahya
, Director
, Ismail and Dahya Attorneys
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Feb 2020
A practical guide to the world of mediation
- Nathan Yarney
, Lawyer
, Kobaka Chambers
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Feb 2020
Very insightful course. I got more than what I had expected. The lessons learnt can be applied in my workplace, my role at church and in family matters
- Talitha Muade
, Senior Manager Operations
, Office of Tax Ombud
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Feb 2020
Intense upskilling course with a thorough perspective on conflict resolution.
- Jodi Neu-Ner
, Delegate
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Feb 2020
Tough but eye-opening course. The course was professionally presented, the course material was thorough, the practical training and assessment was extensive and exhausting
- Ross Shepstone
, Advocate
, The Bridge Group of Advocates
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Feb 2020
Very well organized and structured course with real practice to deepen the understanding of the theory.
- Maria Wanyane
, Social Worker
, University of the Witwatersrand
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Oct 2019
This course provides a practical guide to the world of mediation.
- Neo Bokaba
, Employment Equity & B-BBEE Manager
, University of the Witwatersrand
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Oct 2019
Conflict Dynamics provides a comprehensive and practical approach to mediation. I have no doubt that the skills acquired will be of great benefit to me in both my personal and professional life.
- Charlene Beukes
, Director: Gender Equity Office
, University of the Witwatersrand
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Oct 2019
Very intensive course facilitated by highly skilled and professional facilitators.
- Delegate
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Oct 2019
An eye opener and life changing course. A must do for all professionals especially HR practitioners and senior managers.
- Phumelele Nzimande
, Commissioner
, Public Service Commission
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Oct 2019
One of the most intensive courses I have ever attended. Great fun and has given me tremendous insight into my litigation style and my approach to conflict outside of the court room.
- Leigh de Souza-Spagnoletti
, Attorney
, Edeling van Niekerk Inc. Attorneys
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Jul 2019
This course moved me from my comfort zone, challenged my inner core and made me rediscover my competence and incompetence. I feel totally empowered and renewed overall.
- Cynthia Zondi
, HR Manager
, Nampak Divfood
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
May 2019
A very thoughtfully crafted course, well taught and immediately implementable in my work.
- Judith Wilson
, Commercial Director, South African Sugar Association
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
May 2019
A well structured course providing the necessary learnings and confidence for handling mediations.
- Fabian Fayers
, Human Resources Executive, South African Sugar Association
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Mar 2019
An intensive and challenging course that met it’s objectives in imparting mediation skills and knowledge.
- Tamara Cohen
, Labour law specialist and Academic, UKZN and Aequitate Professional Employment Law Solutions
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Mar 2019
Challenging, intense and sobering with lots of practical learning and honest feedback.
- Jacquie Bhana
, HR Director, Tongaat Hulett Sugar SA
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Mar 2019
This course challenged me on various levels. In addition to acquiring valuable new skills, I developed and enhanced abilities in other areas. An extremely thorough course that exceeded all expectations.
- Aneshree Singh
, Senior Legal Administration Officer
, Department of Public Works Kwazulu-Natal
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Mar 2019
This has been one of the most dynamic & informative training courses I have ever been on and it has been brilliant! Every day is packed with learning experiences. The amount of practical work is invaluable and faculty feedback is great.
- Betina Fleming
, Senior Employee Relations Advisor
, WITS
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Feb 2019
In my many years of practice, I have attended many conferences, courses and seminars. Never have I experienced the level of seamless organisation, professional presentation and informative material as provided by Conflict Dynamics. It was excellent and I learn a lot, even after 40 years of practice.
- Schalk van der Merwe
, Partner, VFV Attorneys
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Feb 2019
Professional & thoroughly enjoyable!
- Claire Penfold
, Mediator
, Family Life Centre
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Nov 2018
One of the most comprehensive, intense and valuable courses I have ever attended. Well structured, practical and relevant.
- Charmaine du Toit
, Operations Manager
, Tigiza Holdings (Pty) Ltd
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Nov 2018
Conflict Dynamics’ Commercial Mediation course provides a comprehensive introduction to the theory and practicalities of mediation and of conflict management generally. The course benefits from the experience of the presenters, course designers and assessors and provides excellent practical insights into the process of mediation.
- Rob Watson
, MacCallums
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Oct 2018
There are no words that can describe the joy and unsurmountable knowledge I got from this course! Thank you for the energy and impact Jashree showed.
- Anthea Hannie
, Human Resources
, Nestlé
Legal and Organisational Requirements for Corporate Reorganisation and/or Retrenchment
FACE TO FACE
Aug 2018
Designed with precision and delivered with excellence!
- Sean Andrew, Programme Lead, The Western Cape Economic Development Partnership
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Jul 2018
The value that this course provides in 5 days is remarkable. I have learnt so much and will definitely apply these principles in my day-to-day!
- Melanie Radcliffe
, Adjudicator, Consumer Goods and Services Ombud
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Jul 2018
This training has left me feeling empowered and competent to mediate. You have not been trained as a mediator until you have gone through Conflict Dynamics’s training on Commercial Mediation.
- Samukelisiwe Dlamini
, Senior Dispute Resolution Officer, NERSA
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Jul 2018
What an incredible learning curve! These are skills I can use in every aspect of my life. Thank you for a fantastic course!
- Amelia Wright
, Occupational Therapist
, Amelia Wright Occupational Therapists
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Jul 2018
This course completely changed my perception of mediation. This was so insightful.
- Bonita Hughes
, Complaints Manager
, Consumer Goods and Services Ombud
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Jul 2018
This has been a thoroughly enjoyable course. Very insightful and necessary for all! I would highly recommend Conflict Dynamics for all interested would-be mediators!
- Nonhlanhla Ndlovu
, Intern, Goodman & Wynn
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Jul 2018
Very informative. Practical value.
- Kervin Naidoo
Preparing for and Presenting in Arbitration
FACE TO FACE
Jul 2018
I would definitely encourage everyone dealing with employee relations in their organisations to attend this workshop. Refreshing workshop and very interactive.
- Delegate
Preparing for and Presenting in Arbitration
FACE TO FACE
Jul 2018
Informative and engaging. The facilitator is knowledgeable and friendly.
- Delegate
The Labour Relations Act
FACE TO FACE
Jul 2018
Highly recommended, again and again.
- Delegate
Preparing for and Presenting in Arbitration
FACE TO FACE
Jul 2018
Extremely practical and useful course.
- Delegate
, DTCB
Preparing for and Presenting in Arbitration
FACE TO FACE
Mar 2018
The course is very useful, important and relevant to what I need in order to prepare for Arbitration.
- Delegate
, DTCB
Preparing for and Presenting in Arbitration
FACE TO FACE
Mar 2018
It was such an eye opener in the field of labour arbitration.
- Delegate
Preparing for and Presenting in Arbitration
FACE TO FACE
Mar 2018
Valued added and insightful. Presented full of real life case studies to help memorise facts and ideas.
- Raymond Olivier
, Nestlé
Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)
FACE TO FACE
May 2018
I strongly believe this course will empower every new line manager in their performance management tasks. The knowledge will allow them to effectively draw up credible charges and obtain the desired outcomes.
- Anthea Hannie, HR
, Participant
, Nestlé
Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)
FACE TO FACE
May 2018
The course was very refreshing – first time for me. I am very encouraged by the key learnings and insights. The facilitator conducts herself very professionally. I have learnt so much on the back of two recent enquiries where I was an observer and a representative without any exposure.
- Shawn Booysen
, Nestlé
Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)
FACE TO FACE
May 2018
A very easy course to follow and gives you confidence to initiate a disciplinary enquiry.
- Larry Wilensky
, Nestlé
Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)
FACE TO FACE
May 2018
The course was incredibly informative, rigorous and challenged me to extend my skills and understanding. It took me out of my comfort zone and was very empowering. I’m looking forward to putting my new skills into practice.
- Patti Silbert
, Education Specialist, UCT
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
May 2018
Excellent course. Great way to hone analytical, listening and a range of other skills. Very pleased I did this!
- Judith February
, Senior Research Associate, Institute for Security Studies
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
May 2018
Professional in every sense. Well done John, Ebrahim and Craig. It was a real pleasure & an amazing experience.
- Allan Lowndes
, Partner
, Lowndes Dhlamini Inc
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Feb 2018
Cutting edge learning for everyday use.
- Charlene Labuschagne
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Feb 2018
This is what I needed for my development!
- Lucky Kolobe
, Imperial Logistics, HR Director
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Oct 2018
The course is, in my view, at the cutting edge of mediation training and I am excited to apply the skills learnt into practice.
- Gillian Lowndes
, Partner, Lowndes Dhlamini Inc
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Feb 2018
Absolutely excellent and so informative!
- Bill Thomson
, Mediator
Mediating Medical Malpractice Claims - A Workshop for Accredited Mediators
FACE TO FACE
Oct 2017
A most valuable course - wish I had the opportunity of doing it years ago!
- Delegate
, PEPPS College
Conflict Management Skills for Interpersonal Workplace Conflict
FACE TO FACE
Sep 2017
Interactive, practical and applicable to all situations in life.
- Delegate
, St. Andrew's School for Girls
Conflict Management Skills for Interpersonal Workplace Conflict
FACE TO FACE
Sep 2017
Invaluable input for anyone leading & managing others. The course has provided me with some tools that I have been looking for, such as knowing how to ask the right questions to understand what is really happening in a conflcit situation. Professionally and personally enriching and empowering.
- Delegate
, St. Andrew's School for Girls
Conflict Management Skills for Interpersonal Workplace Conflict
FACE TO FACE
Sep 2017
Conflict management is an integral part of life and the knowledge and skills I have learnt on this course have been empowering and will stand me in good stead in the years to come.
- Delegate
, Roedean Junior School
Conflict Management Skills for Interpersonal Workplace Conflict
FACE TO FACE
Sep 2017
A brilliantly effective course that provides you with the tools to assist you on your journey towards resolving conflict. A great presenter.
- Delegate
, St. Andrew's School for Girls
Conflict Management Skills for Interpersonal Workplace Conflict
FACE TO FACE
Sep 2018
Very practical - not only theoretical. Went beyond the usual material used for Conflict Management courses.
- Delegate
, St. Andrew's School for Girls
Conflict Management Skills for Interpersonal Workplace Conflict
FACE TO FACE
Sep 2017
Excellent course for those wanting to know more about medical malpractice mediation. Extremely practical.
- Boitumelo More
, MacRobert Attorneys
Mediating Medical Negligence and Personal Injury Claims - Skills for Parties and their Representatives
FACE TO FACE
Oct 2017
Excellent teaching. A very stimulating learning experience.
- Simon Attwell
, Manager, Freeground Records
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Oct 2017
Very practical course, not only in terms of skills required for mediation but a lot of skills that I can immediately put into practice in other areas too.
- Claire Kolbe
, Director
, Recro Business Consulting
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Oct 2017
It was tough and very stimulating. I am keen to learn more.
- Stephanie Esterhuyse
, Of Counsel, Bowmans
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Oct 2017
It was well worth the time and commitment. I have learnt and acquired some life changing skills that I cannot wait to put to good use. Very exciting!
- Anonymous
, Member
, Companies Tribunal
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Oct 2017
Highly recommended course of the highest standard.
- Dr Lente van der Merwe
, Anesthesiologist
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Oct 2017
Experience mind shifting mediation training.
- Francois Roux
, Business Owner, Triponza Trading
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Oct 2017
Really very informative. Learnt much more than I knew before with regards to procedures and the law.
- Rajesh Manilall
, SC Johnson
The Basic Conditions of Employment Act
FACE TO FACE
Mar 2017
The course was very eye opening and informative. It helped us with a clearer understanding of our rights.
- Nthabiseng Charity Moema
, SC Johnson
The Basic Conditions of Employment Act
FACE TO FACE
Mar 2017
Well paced and informative!
- Robin McBroom
, Estee Lauder Companies
Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)
FACE TO FACE
May 2017
I really benefited a lot from the course and understand a lot more about the procedures of disciplinary, and all the steps.
- Claudia Nesbatt
, Estee Lauder Companies
Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)
FACE TO FACE
May 2017
The simplicity of the information provided and demonstrated is what makes the training impactful.
- Lindi Opperman
, Estee Lauder Companies
Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)
FACE TO FACE
May 2017
This course is absolutely amazing! Information is specific, helpful, thorough but still condensed. Super interactive and a definite eye opener.
- Carla Viljoen
, Estee Lauder Companies
Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)
FACE TO FACE
May 2017
The course was detailed and has provided me skills to equip me should I find myself being required to initiate or chair a disciplinary enquiry.
- Ronald Naidoo
, Estee Lauder Companies
Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)
FACE TO FACE
May 2017
Learner friendly, intensive and informative training.
- Liswi Nduku
, Dept. of Social Development
Arbitrator Skills - a Refresher for Accredited Arbitrators
FACE TO FACE
Oct 2016
The course was very empowering and gave us an opportunity to know and do more. Gave us insight to what takes place during the Arbitration process.
- Legogang Motshabi
, Dept. of Social Development
Arbitrator Skills - a Refresher for Accredited Arbitrators
FACE TO FACE
Oct 2016
An interactive and memorable course. Great examples, effective group processes and excellent material. I was left feeling stimulated and empowered with a variety of tools to use in my own job as well as to empower my staff. Outstanding!
- Tracy Laubscher
, Teacher, St. Mary’s DSG Kloof
Conflict Management Skills for Interpersonal Workplace Conflict
FACE TO FACE
May 2017
The time flew! At no stage was I looking at my watch. An incredibly useful workshop which will definitely make my life easier.
- Sandy Sagar
, Teacher, Epworth School
Conflict Management Skills for Interpersonal Workplace Conflict
FACE TO FACE
May 2017
An extremely valuable course. I like the practical ideas and loved the interaction with like minded people.
- Michelle de Beer
, Teacher, Highbury Preparatory School
Conflict Management Skills for Interpersonal Workplace Conflict
FACE TO FACE
May 2017
Excellent course, very valuable, lots of practical tips given that can be used in the classroom. Highly recommended.
- Lara Plotts
, Teacher, Highbury Preparatory School
Conflict Management Skills for Interpersonal Workplace Conflict
FACE TO FACE
May 2017
The course provided me with new skills in context with mediation as well as conflict resolution skills to be used personally. Excellent course, well presented and facilitated.
- Alan Cawdry
, Regional Manager Western Cape Card Division
, Nedbank
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
May 2017
I feel like I have the tools to hone my skills and become an excellent mediator and negotiator. I am sold on the benefits of mediation and feel slightly evangelical about getting people to mediate. A brilliant, well delivered course.
- Anne Green
, Attorney
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
May 2017
Conflict Dynamics’s training has enabled me to confidently practice as a commercial mediator.
- Serai Herbst
, Executive Director
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
May 2017
A great opportunity to learn the powerful tools of negotiation through softer skill development.
- Danielle Ladopoulos
, Forensic Accountant
, Fides Financial Advisory
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
May 2017
Wow! What a wonderful experience. I think my approach to disputes, even life as a whole, may change from here on.
- Clea Rawlins
, Attorney
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
May 2017
Superb! Informative, fun and highly recommended. I encourage the legal professional to attend the course and promote mediation in South Africa.
- Whitney Maclons
, Attorney, Adriaans Attorneys
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
May 2017
Very interesting and thought provoking.
- Lindiwe Mngomezulu
, Adjudicator for Ombudsman for Banking Service
Mediation Advocacy - what lawyers need to know about mediation
FACE TO FACE
Jan 2017
No question was a bad question for Mr Brand. Very helpful course. One that I will be able to use day to day. Very interesting.
- Jaqueline Plantinga
, Adjudicator for Ombudsman for Banking Service
Mediation Advocacy - what lawyers need to know about mediation
FACE TO FACE
Jan 2017
Very informative and applicable to my day to day work.
- Johan Brouwer
, Adjudicator for Ombudsman for Banking Service
Mediation Advocacy - what lawyers need to know about mediation
FACE TO FACE
Jan 2017
Interesting, dynamic and definitely a game changer.
- Ombudsman for Banking Service
Mediation Advocacy - what lawyers need to know about mediation
FACE TO FACE
Jan 2017
An absolute must, very practical and to the point.
- Dirk Scholtz
, Managing Consultant, Pro-Act
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Oct 2016
Very practical learning with roleplays and coaching sessions. Got valuable, direct feedback. By the time I was finished, I felt equipped to be a mediator with the right skills and knowledge.
- Beki Ngwenya
, Consulting Director
, Beracah Consulting
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Oct 2016
A practical and comprehensive mediation course, expertly delivered with great care and attention to detail.
- Greg Schreiner
, Environmental Scientist, CSIR
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Oct 2016
I really enjoyed this course and have learnt so much. I feel my eyes have been opened to the possibilities of mediation. I feel enlightened and invigorated by the learning and will share positive feedback about this course and the trainers with all who will listen.
- Karin Livni, Repro Manager
, Highbury Safika Media
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Oct 2016
Comprehensive exposure and training in the “Swiss Army” toolkit of mediation. Incisive, exploratory, versatile, effective.
- Roj Beigley
, Managing Director, Spirigent (Pty) Ltd
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Oct 2016
This is the most user-friendly course I have ever attended.
- Rosecana Ankama
, Lecturer, Kaduna Polytechnic
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Oct 2016
There is nothing that a man can learn that they cannot unlearn.
- Thabang Kheswa
, SAHRC course
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Feb 2016
I have litigated for about 10 years. I got to a point where I convinced myself that litigation was the only way to resolve a dispute. Little did I know that all I was doing was simply standing in the way of real solutions to problems. I now know that litigation has little to do with conflict resolution and more to do with who wins and who loses.
- Delegate
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Feb 2016
It is in allowing different views to emerge and find expression, that we are likely to find lasting solutions.
- Pura Mgolombane
, Manager: Diversity – Ethics & Social Justice - WITS
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Feb 2016
Intense, informative, excellent. I recommend it for all attorneys.
- Jones Antunes
, Attorney – Fluxmans Attorneys
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Feb 2016
As fascinating as it is demanding, as it is essential.
- Gawie Malan
, Director - Malan Scholes Inc
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Feb 2016
The Gold standard in commercial mediation in South Africa. Takes mediation to a different level. You learn from the best.
- Jacqui O’Brien
, Owner – PAX Accredited Mediators
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Feb 2016
One of the most value aspects of the course is the role-plays because you are able to get hands-on experience and get exposure to the kinds of disputes that could go to mediation.
- Delegate
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Aug 2015
Trainers are great, and their shared experience is an added advantage.
- Anonymous
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Aug 2015
The workbook was logically laid out, organised and user friendly!
- South African Human Rights Commission Delegate
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Mar 2015
Trainers were superb, they should be sainted! Consummate professionals and true advocates of their discipline.
- South African Human Rights Commission Delegate
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Mar 2015
By far the most beneficial course I have attended to date!
- Delegate
, March 2015
, South African Human Rights Commission
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Mar 2015
I think the practical exercises were best – they really give one a well-rounded view of possible issues that one may face in the real world.
- February 2015
, Delegate
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Feb 2015
All of the trainers were extremely approachable. It was useful to have individuals from various background to provide perspective and personal experiences in the field.
- February 2015
, Delegate
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Feb 2015
The trainers were all very professional, approachable and friendly. I have great respect for them and there is a lot to learn from them.
- Delegate
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Feb 2015
Beautifully thought through and compiled file is an asset and easy to refer to in future.
- Delegate
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
Sep 2014
Certainly one of the best professional development courses I have been on for a long time.
- OXFAM delegate
Certificate in Workplace Mediator Skills
FACE TO FACE
Sep 2014
I thought the course was excellent. Well paced and an excellent mix of theory and practical exercises. It was very helpful to have group discussions followed by confirmation / back-up with the handouts. A good model for learning.
- OXFAM delegate
Certificate in Workplace Mediator Skills
FACE TO FACE
Sep 2014
The workbook was useful; great to have a 'toolkit' to refer back to.
- OXFAM delegate
Certificate in Workplace Mediator Skills
FACE TO FACE
Sep 2014
The role-plays were incredibly helpful. This type of process / skills seems to be best developed through practice.
- OXFAM delegate
Certificate in Workplace Mediator Skills
FACE TO FACE
Sep 2014
The course was insightful and educative
- Royal Bafokeng Platinum Mine
, Delegate May 2014 course
Conflict Management Skills for Interpersonal Workplace Conflict
FACE TO FACE
May 2014
Thank you all for your wonderful facilitation, coaching and assessment work over the past week. It was a great programme and I learned a lot. Your dedication and commitment to the learning process is incredibly valuable.
- Mark Turpin
, Delegate
, Kessels-Smit
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
FACE TO FACE
May 2014
The course was well planned and will benefit me personally as the roles and examples were based on real life.
- Sun City Resort
Chairing Disciplinary Enquiries
FACE TO FACE
Oct 2013
The training exercises do make you learn more than just boring reading in other courses.
- Sun City Resort
Chairing Disciplinary Enquiries
FACE TO FACE
Oct 2013
Very good course as I had never formally done a chairing course. Would recommend it.
- The Boardwalk Casino
Chairing Disciplinary Enquiries
FACE TO FACE
Nov 2013