The presenters did an excellent job explaining and demonstrating the concepts. The course was not only practical but also gave me an excellent platform to build on my own mediation practice. 

- Ashwell Valentine


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Sep 2023

Very memorable learning experience and a lifetime opportunity and privilege to have been part of the September Cape Town 2023 class.

- Mereenayotlhe Molonda

, DTCB


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Sep 2023

Excellent course - the right mix of some theory but lots of practical mediation exercises.

- Dave Thompson

, CDH Inc


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Sep 2023

Highly recommended course! Well presented!

- Stephan Stone

, Stone & Partners


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Sep 2023

The mediation course by Conflict Dynamics was taught really well, making me think differently and leaving a strong impression. I found the course content very interesting and it helped me understand better ways to handle conflicts.

- Vusi April

, Stellenbosch University


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Jul 2023

This was the most intense, information packed and stimulating course I have attended in a long time. It has opened my eyes to a new world of alternative dispute resolution, that I will incorporate in many facets of my work and personal life. The presenters were knowledgeable, the coursework was expertly put together and the skills I have acquired of high value.

- Farah Fredericks

, Stellenbosch University


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Jul 2023

This course is tough, but one of the highest quality that I have attended in 12 years of employment at Stellenbosch University. The content, flow, facilitators, management and learnings have been absolutely fantastic. I highly recommend this course!

- Sean Surmon

, Stellenbosch University


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Jul 2023

The course was really a light bulb experience for me. I have internalised workplace disputes for many years and it is quite a relief to know that I can support the disputes by facilitating two parties to reach good interest-based outcomes.

- Chanel Klink

, Stellenbosch University


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Jul 2023

I did not think it was possible to learn new skills and unlearn habits in 5 days, but the well-thought-through composition of the programme (yes, a very tight programme!), the expertise of the trainers and the assessors, the professionalism, the discipline, the opportunity to practice throughout and the continuous feedback, made it possible. 

- Celeste Nel

, Stellenbosch University


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Jul 2023

This course is "practical and hands-on" with theory, practice and application well integrated to enhance both one's learning experience and develop the necessary skill sets for negotiation.

- Lindy Heinecken

, Stellenbosch University


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Aug 2023

It is an excellent course. I particularly like how practical and skills-focused it is, with several exercises and role plays. 

- Sokfa John

, Center for Mediation in Africa, University of Pretoria


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Jun 2023

Conflict Dynamics is a training provider of excellence. The positive experience starts right at the very beginning with a friendly and quick response from the course coordinator in terms of the details and requirements of the course. The course itself is very intense, but presented by highly skilled facilitators and the continuous feedback is of great value. 

- Dr Marli Jooste

, Personal Growth Activist / Independent Practitioner


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Jun 2023

I have been learning and teaching for a while (I am a lecturer doing my PhD) and I go away, having been in the most conducive environment for learning, it was tough, but I learned a lot, and continue to think about what I learnt, and engage with the material because the instructors made it so interesting. I am grateful for the gentle, steady manner in which we were taken through the work.

- Rafia Akram

, Senior Legal Advisor

, Akram Raye Advisors


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Jun 2023

The course has been enriching in more ways than one. The learning journey is one that I have never experienced. I felt greatly empowered and wholly fulfilled by the end of the course. 

- Dhirishka Maharajh

, Adjudicator

, Ombudsman for Banking Services South Africa


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Jun 2023

This mediation course is simply exceptional. It has taught me skills that I will carry with me throughout my career.

- Charmaine Lack

, FirstRand


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Jul 2023

The techniques I learned have been particularly useful in my work and I highly recommend the course to attorneys. 

- Jacques Theron

, Attorney


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Apr 2023

The course is of exceptional quality. Its organisation and coaching skills of tutors are outstanding. Given all this, it is almost unbelievable how much one can learn in 5 days (admittedly and nights).

- Christo Dudenski

, Civil Engineer


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Apr 2023

An absolute transformative experience. 

- Nqobile Mdhladhla

, Senior Legal Advisor: Property and Servitudes

, Transnet


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Apr 2023

I found the course to be comprehensive and with a focus on both theory and practice. 

- Delegate


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

ONLINE

Feb 2023

Conflict Dynamics offer world-class training in mediation. They are attentive to each participant and determined to guide you to success and ensure that you walk away not just competent, but confident. The trainers themselves are fantastic, and although the course is only 6 days long, I came away with a proper and comprehensive understanding of both the field of mediation and my role as a mediator.   

- Albert Kotze


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

ONLINE

Feb 2023

Very informative workshop which assisted in self-awareness and in the unlearning of certain biases.

- Palesa Malinga

, WITS University


Advanced Negotiation Skills for Mediators

Jul 2023

This has been a real eye-opener and has been an amazing moment to have some introspection. I have no doubt that this module will help me to be a better mediator and legal practitioner in general.

- Betina Fleming

, WITS University


Advanced Negotiation Skills for Mediators

Jul 2023

The course developed me both professionally and personally. What a fruitful session. The facilitators were amazing and most importantly knowledgeable. We indeed learned a lot.

- Neo Bila

, WITS University


Unconscious Bias Awareness Raising Workshop

Jul 2023

Indlela Ibuzwa Kwabaphambili (You learn from those who have gone before you in the past). 

- Sthe Sosibo


Mediation in a world of legal tech and AI

FACE TO FACE

May 2023

Another outstanding course from Conflict Dynamics.  This course will equip you with the necessary theory and practice to undertake effective workplace mediation for the benefit of all parties.  A must-have for everyone that leads, manages or works with people.

- Kevin Churchill

, Commercial Dispute Avoidance & Resolution Services

, Cerno Thames Ltd


Workplace Mediator Skills for Accredited Mediators

ONLINE

Feb 2023

The course materials and presentation of this workshop were absolutely amazing. The facilitator was perfect. This was probably the first workshop I attended where my thoughts did not wander from the subject for the entire duration. We will definitely make use of your services again in future. 

- Gawie Van Der Walt

, Safety Officer

, Debar Ceramics


Shop Steward Training Modules

FACE TO FACE

Jan 2023

This was a very thought provoking and relevant training intervention that I would highly recommend.

- Doug O'Neil

, CEDR


Unconscious Bias Awareness Raising Workshop

ONLINE

Dec 2022

Conflict Dynamics created a safe and inclusive space to have really important conversations around Unconscious Bias and how to approach conversations around this topic.

- Nicky Antonioni

, CEDR


Unconscious Bias Awareness Raising Workshop

ONLINE

Dec 2022

It was a fantastic and real eye-opening training day on the different types of unconscious bias we might have and how it can filter through to what we say or do. I also found the tools provided very useful, like the 'Ladder of Inference', and will be using them in the future.

- Frank Eijkman

, CEDR


Unconscious Bias Awareness Raising Workshop

ONLINE

Dec 2022

The course definitely made me think. We all have a range of unconscious biases ranging from very important hurtful ones including race, religion and age related to the very minor such as IKEA or against left-handed people.

- Lauren

, CEDR


Unconscious Bias Awareness Raising Workshop

ONLINE

Dec 2022

I enjoyed the session with group work. Whilst we rehashed previous training, day to day examples were used, which was very useful in putting into perspective how we could actively use the training techniques and reinforced the importance of how we can do more as an individual.

- Jasmine Magecha

, CEDR


Unconscious Bias Awareness Raising Workshop

ONLINE

Dec 2022

An excellent course, demanding, testing, and tiring but worth every cent spent with awesome lecturers and mentors. Highly recommended if you’re looking for a top-end mediation accreditation. 

- Simon Stapleton-Cotton

, Project Manager

, Silverline Building Project Managers


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Nov 2022

The course was intense, the theory was understandable, the practice was stimulating, and I emerged a better mediator.

- Sadiq Keraan

, Principal Librarian

, University of Cape Town


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Nov 2022

I wish I had attended this course much earlier than I did!!  Comprehensive and insightful content, fantastic instructors and an invaluable all round experience.   

- Justine Del Monte

, Attorney

, Justine Del Monte & Associates Inc


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Nov 2022

This was a very very valuable course. It was well run, the content was excellent and I learnt so much. Whilst it is challenging and requires commitment, the support offered is of a very high quality. I highly recommend the course. 

- Juliette de Hutton

, Partner

, Bowmans


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Nov 2022

A course that will empower you to listen more and provide you with the skills to be creative in devising problem solving solutions.

- Zarina Moosa


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Nov 2022

A great course! I was able to develop and build skills and the feedback at every level was of great assistance to my development! 

- Nikita Stanley

, Candidate Attorney

, KG Tserkezis Inc


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Oct 2022

The facilitators are excellent!  They bring an incredible amount of energy, skill, experience and knowledge to the course.

- Louise Cleland

, Partner

, Shepstone Wylie


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Oct 2022

A rewarding and enriching experience provided by 1st class facilitators. 

- Morgan Courtenay

, Advocate

, Bridge Group


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Oct 2022

I have done similar training before but this one outshines all those ones. I have really enjoyed the session and the real-life practical examples which made it so much more interesting. Thank you.

- Jeane-Pierre Tollemache

, University of the Witwatersrand


Preparing for, Presenting in and Chairing Disciplinary Enquiries

FACE TO FACE

Oct 2022

Well prepared workbook. Well-presented workshop.

- Khathole Mogadime

, University of the Witwatersrand


Preparing for, Presenting in and Chairing Disciplinary Enquiries

FACE TO FACE

Oct 2022

I received clarity on how managers can engage with unions.

- Christabel Ziyamki

, University of the Witwatersrand


Essentials for Managing in a Unionised Environment

FACE TO FACE

Sep 2022

The training was excellent. It was informative and I learnt new things on how to deal with conflictual issues.

- Connie Mothopeng,

, University of the Witwatersrand


Essentials for Managing in a Unionised Environment

FACE TO FACE

Sep 2022

This is an incredibly valuable, in-depth course for any manager handling union issues in the workplace.

- Betina Fleming

, Director: Employee Relations

, University of the Witwatersrand


Essentials for Managing in a Unionised Environment

FACE TO FACE

Sep 2022

I thoroughly enjoyed the course and found it to be very relevant and useful both within business and in life.

- Clarissa Molteno

, Astron Energy


Strategic Negotiation Skills

FACE TO FACE

Oct 2022

An illuminating and self-reflective course that gives you the tools to understand the negotiating environment correctly, how to prepare for and engage in a negotiation and how to understand and get the best of the other side.

- Yasmine Wilson

, Astron Energy


Strategic Negotiation Skills

FACE TO FACE

Oct 2022

Great insight.

- Clinton Hamman

, Astron Energy


Strategic Negotiation Skills

FACE TO FACE

Oct 2022

A practical approach to problem-solving and negotiations that takes you step-by-step through the process.

- Lizel Oberholzer

, Astron Energy


Strategic Negotiation Skills

FACE TO FACE

Oct 2022

Very insightful and practical course.

- Mahachini Govender

, Astron Energy


Strategic Negotiation Skills

FACE TO FACE

Oct 2022

I really enjoyed the wonderful engagement with my respected panelists. Keep up the good work my leaders. Long Live Conflict Dynamics ! Long Live ✊

- Thokozane G. Kubheka

, Newcastle Local Union Organiser

, South African Transport & Allied Workers Union


Negotiation Skills for Collective Bargaining

ONLINE

Oct 2022

The course was refreshing, enlightening and liberating. Excellent course and well presented. 

- Ian Sampson

, Attorney

, Shepstone Wylie


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Aug 2022

The course truly opens your mind to different ways of thinking

- Felisha Lazarus

, HR Manager

, Rossmin


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Aug 2022

The quality of the training and trainers is amazing! As was everything else. 

- Sibongile Morara

, Deputy Chairperson

, Western Cape Rental Housing Tribunal


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Aug 2022

Intensive, informative and transformative. I would recommend this course to anyone who wishes to pursue a career as a professional mediator. 

- Sifiso Msomi

, Director

, Shepstone Wylie


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Aug 2022

I really enjoyed being a part of the training – thank you.

- Raphael Mofokeng

, Everite Building Products


Negotiation Skills for Collective Bargaining

FACE TO FACE

Aug 2022

The workshop was excellent.

- Bheki Manana

, Everite Building Products


Negotiation Skills for Collective Bargaining

FACE TO FACE

Aug 2022

An eye-opening course.

- Willy Naik

, Everite Building Products


Negotiation Skills for Collective Bargaining

FACE TO FACE

Aug 2022

Conflict management entails the inter-play of the dynamics of process, content, and outcome that tend to bring back the essence of common humanity. 

- Chizoba Aniekwe

, Article Attorney

, Onah Attorneys


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Jul 2022

I learnt a lot in the 5 days and look forward to incorporating it into my work going forward.

- Delegate

, eCOGRA


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Jul 2022

The course pushed me to unlearn what I thought I knew about conflict resolution.

- Lazola Madikizela

, Director

, Lazola Labour Advisory


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Jul 2022

The course was very informative, and the message was loud and clear.

- David Naidoo

, Colgate-Palmolive


Shop Steward Training Modules

FACE TO FACE

Jul 2022

Excellent course!

- Delegate

, Colgate-Palmolive


Shop Steward Training Modules

FACE TO FACE

Jul 2022

An excellent course equipping staff with the necessary skills to negotiate very real situations that are encountered on a daily basis.

- Mrs D.A Pillay

, Teacher

, Greenbury Primary School Phoenix


Conflict Management Skills for Schools and Universities

FACE TO FACE

Mar 2022

The Conflict Dynamics course has equipped me with the knowledge and skills I needed to effectively deal with conflict and build better relationships with my colleagues and learners.

- Stacey

, Teacher

, Greenbury Primary School Phoenix


Conflict Management Skills for Schools and Universities

FACE TO FACE

Mar 2022

This needs to be rolled out across the board in schools if we want to change the ethos of violence and breeding a new generation.

- Popsy Pillay

, Teacher

, Greenbury Primary School Phoenix


Conflict Management Skills for Schools and Universities

FACE TO FACE

Mar 2022

I thoroughly enjoyed the workshop. It has certainly given me a new perspective on dealing with conflict situations with parents, teachers and learners.

- K. Naicker

, Teacher

, Greenbury Primary School Phoenix


Conflict Management Skills for Schools and Universities

FACE TO FACE

Mar 2022

A course that is much needed and should be held at all schools. Very professionally conducted. Would welcome more of such workshops. Thank you.

- N.S Singh

, Head Teacher

, Greenbury Primary School, Phoenix


Conflict Management Skills for Schools and Universities

FACE TO FACE

Mar 2022

The Conflict Dynamics course is an incredibly professional, well-taught course that makes good use of a mixture of learning methods. The course is intense but provides one with a thorough understanding of the mediation process and issues related to it, and gives you a lot of opportunity to practice what you have learnt in theory. The feedback from their experienced assessors is invaluable in developing one’s skills further.

- Delegate


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

ONLINE

Nov 2021

So much more than I expected!

- Advocate

, Cape Bar


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

ONLINE

Nov 2021

ADR is the way of the future and therefore a valuable skill to have been trained on. As a legal professional we are continuously learning and having such well designed courses to guide us along the way is very valuable.

- Geoff Cochran


The RAF and Mediation Advocacy for Lawyers

ONLINE

Nov 2021

We write to thank you once more for such a wonderful job you did by facilitating our training. The delivery of the training was exceptional, coupled with a very passionate, confident, and knowledgeable facilitator. It is on that basis that we would like to express our appreciation and gratitude for having been part of such an experience. We are pleased to let you know that parties were able to conclude the 2022 salaries and benefits negotiations within schedule. It is a first for us to have done that without deadlocking and assistance by a third party. There was renewed energy, passion, and commitment, this time around, to apply the skills and tactics acquired from the training.

- Mere Molonda

, Diamond Trading Company Botswana


Negotiation Skills for Collective Bargaining

FACE TO FACE

Nov 2021

An excellent course dealing with a complex learning area presented in a most engaging and professional manner

- Mahomed Fareed Jassat

, Director

, MF Jassat Dhlamini Incorporated


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

ONLINE

Oct 2021

Conflict Dynamics manages that delicate balance between ensuring all participants understand the material and maintaining the engagement of those with more experience. This results in a challenging and stimulating course.

- Shirley Fodor

, General Counsel EMEA

, Tronox Holdings PLC


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

ONLINE

Oct 2021

I have done mediation training at the best schools internationally and this course is definitely of the highest standard.

- George Rautenbach

, Mediator

, Mediate Conflict


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

ONLINE

Oct 2021

Excellent foundational course presented by exceptional experts in the RAF field as well as great teachers.

- Liesel Bligaut-Kok

, Mediator

, LBK Consulting


Understanding the RAF Administrative and Legal Context to ensure Effective Mediation

ONLINE

Sep 2021

The course was very insightful. I learnt a great deal that I can apply in the workplace.

- Delegate

, Northlink College


Conflict Management Skills for Interpersonal Workplace Conflict

Sep 2021

The workshop was enlightening, empowering and excellent. 

- Clive Solomon

, Northlink College


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

Sep 2021

This was a very insightful workshop. I have been provided with the tools I needed to participate fully in the College Labour Form.

- Sandra Raubenheimer

, Northlink College


Conflict Management Skills for Teams and Groups in the Workplace

FACE TO FACE

Sep 2021

Conflict Dynamics is a training provider par excellence. The professional manner in which the training was coordinated as well as the level of competence from the facilitator is unmatched.

- Deon Bothma

, Northlink College


Conflict Management Skills for Teams and Groups in the Workplace

FACE TO FACE

Sep 2021

The course is pitched at a high standard and tests your ability not only as a mediator, but also as a capable professional to work well under pressure in complex commercial matters.

- Delegate


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

ONLINE

Jul 2021

The online version of the course was delivered to a very high standard, by a diverse and capable team. The approach to learning draws extensively on immersive role-play and structured reflection. These create conditions for participants to gain practical insight into the application of the core concepts of commercial mediation, beyond theoretical understanding. 

- Salim Nakhjavani

, Advocate

, Johannesburg Bar (Victoria Mxenge Group of Advocates)


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

ONLINE

Jul 2021

The Mediator Skills course reminded me about the value of proper mediation, where interests and needs rather than rights and power are explored, in assisting disputing parties to reach an agreement which is mutually acceptable.

- Ingrid Lewin

, Mediator


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

ONLINE

Apr 2021

This is an excellent course with an incredibly practical approach which actually teaches participants how to mediate disputes, rather than just learn the theory of mediation.

- Mairéad Edwards

, Advocate

, Rivonia Group of Advocates


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

ONLINE

Apr 2021

Well organized course conducted by subject matter experts. A truly exceptional and insightful experience.

- Charl Keyser

, Managing Director

, Stützen Consulting (Pty) Ltd


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

ONLINE

Apr 2021

As always a great learning and interactive workshop. Thoroughly enjoyed the group interaction.

- Zarina Moosa

, Director

, Platinum Business Solutions


Advanced Negotiation Skills for Mediators

ONLINE

Jul 2021

A simple 40-hour accreditation is not really enough. Attending courses such as this one really supplements one's knowledge and upskills tremendously. Breaking things down in terms of strategy is incredibly helpful for legal representatives, their clients and mediators themselves.

- Leigh de Souza

, Partner Attorney

, Leigh de Souza Attorneys & Mediators


Advanced Negotiation Skills for Mediators

ONLINE

Jul 2021

Like all it's other courses, Conflict Dynamics' Collective Bargaining course is hands-on, presented by world-class trainers with extensive real-world experience, and backed up with examples that bring the material to life.  

- Barney Jordaan

, Professor of Management Practice: Negotiation, Conflict Management, Mediation

, Vlerick Business School


How to Participate Effectively in Collective Bargaining

ONLINE

Jun 2021

This is yet another brilliant offering from Conflict Dynamics. Clear and easy to understand materials and critically important role playing sessions to solidify learning. Thank you!

- Betina Fleming

, Director: Employee Relations

, University of the Witwatersrand


How to Participate Effectively in Collective Bargaining

ONLINE

Jun 2021

This was a very well presented course. Easy to understand and really helpful, relevant content. 

- Betina Fleming

, Director: Employee Relations

, University of the Witwatersrand


How to Prepare Effectively for Collective Bargaining

ONLINE

Jun 2021

I thoroughly enjoyed the course and learned so much that is relevant to my work.

- John O'Leary

, Mediator

, John O'Leary Attorney & Mediator


Workplace Mediator Skills for Accredited Mediators

ONLINE

Apr 2021

Great practical tips to this growing segment of conflict resolution. I'm glad I attended.

- Mediator

, Derek Pead & Associates


Workplace Mediator Skills for Accredited Mediators

ONLINE

Apr 2021

An authoritative exposition of workplace mediation and its place in the mediation universe. 

- Chris Todd

, Head of Dispute Resolution

, Bowmans Law


Workplace Mediator Skills for Accredited Mediators

ONLINE

Apr 2021

Great course that whilst uses the normal mediation structures and processes, shows the different approach and skill set needed to mediate in these, more often than not, highly emotionally charged disputes.

- Rob Holmes

, Mediator

, Premium Leaf Zimbabwe


Workplace Mediator Skills for Accredited Mediators

ONLINE

Apr 2021

Thank you so much for the fabulous course. I was quite anxious about Zoom before this but now feel I can handle this new technology. I actually look forward to being able to offer online mediation.

- Karen Botha

, Attorney


How to Conduct a Mediation Online

ONLINE

Mar 2021

Learning skills that will help in both your professional and personal life.

- Fern Perry

, Director

, Co-Owner Nomad Dive / Owner Lutwala Dive Indonesia


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

ONLINE

Feb 2021

The course has changed my whole perspective on disputes, thank you for a wonderful experience.

- Delegate


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

ONLINE

Feb 2021

Such a gratifying experience! I got the mediation toolbox and learnt how to use the tools effectively.

- Advocate

, The Rivonia Group Of Advocates


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

ONLINE

Feb 2021

An intensive and challenging course that meets its objectives in imparting mediation skills and knowledge.

- Lina Senyatsi

, Legal Practitioner

, LL Senyatsi Inc Attorneys


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

ONLINE

Feb 2021

The course has helped to enhance my interpersonal skills. It was challenging but worth it in the end.

- Pumla Hako

, Industrial Psychologist

, Equipoise Consulting


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

ONLINE

Feb 2021

Very important for all Line Managers to attend, to refresh and also to reflect on informed decisions to be made.

- Delegate

, CCBSA


Managing Poor Work Performance and other Forms of Incapacity

ONLINE

Sep 2020

This training was very good and I think it must be made available to all new managers as they enter their new roles or are promoted into line manager positions. I wish I had received this training earlier in my career.

- Delegate

, CCBSA


Managing Poor Work Performance and other Forms of Incapacity

ONLINE

Sep 2020

Thank you Conflict Dynamics. This training was valuable. Very clear and specific. Flow was good and lots of interaction.

- Delegate

, CCBSA


Managing Poor Work Performance and other Forms of Incapacity

ONLINE

Sep 2020

It was a wonderful programme. I feel we need more programmes like this, as a form of a reminder for all the leaders in the business, that we need to do more than just be managers. It was refreshing, I really enjoyed it.

- Delegate

, CCBSA


Managing Poor Work Performance and other Forms of Incapacity

ONLINE

Sep 2020

I found the programme very informative, relevant and enlightening. It was necessary for my career.

- Delegate

, Public Investment Corporation


Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)

ONLINE

Sep 2020

Incredible learning experience delivered with utter professionalism. The faculty were approachable and informative. The course content was superb and excellently presented.

- Karen Botha

, Director

, Karen Botha Attorneys


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

ONLINE

Jul 2020

The course was organized well with excellent coaching and training provided by the professional team at Conflict Dynamics. It was a rewarding experience and a solid foundation in mediation was obtained.

- Dr Mirriam Close

, Psychiatrist

, Crescent Clinic


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

ONLINE

Jul 2020

A well-run course backed up by the insight gained from experience. An intensive and effective way for a practising litigator to tool up with an entirely different skillset.

- Craig Cutler

, Advocate

, The Cape Bar


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

ONLINE

May 2020

Opened my mind to some valuable and workable alternatives to assisting clients solve conflict.

- Darren Olivier

, Lawyer

, Adams and Adams


Rule 41A and Mediation Advocacy for Lawyers

ONLINE

Nov 2020

For someone with no background in mediation, this course was insightful and interesting. Great to have it spread into digestible sessions, with a lot of interaction. Knowledgeable hosts and an informal tone made it all the more enjoyable.

- Participant

, Lawyer

, Adams and Adams


Rule 41A and Mediation Advocacy for Lawyers

ONLINE

Nov 2020

The course epitomises mediation as a true dispute resolution mechanism and dispels the notion that it is simply a precursor to litigation. 

- Participant

, Lawyer

, Adams and Adams


Rule 41A and Mediation Advocacy for Lawyers

ONLINE

Nov 2020

Excellent programme facilitated by experienced and very competent facilitators.  Marion Shaer and Felicity Steadman are exceptional individuals who struck a wonderful balance between driving the process and being empathetic and accommodating.  The administration and attention to detail before, during and after the course was of the same very high standard - thanks largely to Craig Hulscher's calm and very capable manner.

- David de Vlamingh

, Industrial Psychologist

, De Vlamingh and Associates Consulting Services


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

ONLINE

Aug 2020

I really enjoyed the course and learned so many valuable skills which I look forward to applying. It was wonderful to benefit from such experienced and leading experts in this field.

- Talia Talmud

, Industrial Organisational Psychologist

, Jacobson Talmud Consulting


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

ONLINE

Aug 2020

The skills that promote social justice, equity and conflict management are brilliantly presented by highly experienced and insightful facilitators using superb interactive processes.

- Shaida Bobat

, Psychologist / Lecturer

, University of KwaZulu-Natal


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

ONLINE

Aug 2020

This course really highlighted the importance of mediation and made me recognise my strengths and weaknesses as a mediator.

- Chantelle Humphries

, Advocate

, Bridge Group


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

ONLINE

Aug 2020

Intuitive training and practical roleplays, made me feel confident to start a mediation practice.

- Renier Ferreira

, Attorney

, Ferreira Attorneys


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

ONLINE

Jul 2020

Your perspective on dispute resolution can change irrevocably within the space of a week!

- Herman Kriel

, Advocate


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

ONLINE

Jul 2020

Amazing camaraderie in the group and a wonderful example of respect, courtesy and professionalism from all the Conflict Dynamics Associates. An empowering experience,  highly recommended.

- Jimmy Kyriacou

, Coach and Consultant


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

ONLINE

Jul 2020

Very well structured, practical and interactive. 

- Anneke Greeff

, Occupational Therapist

, Anneke Greeff Inc


Mediating Medical Malpractice Claims - A Workshop for Accredited Mediators

ONLINE

Jul 2020

Always a pleasure to add to my mediation skills through Conflict Dynamics. The medical malpractice mediation session was practical and informative under the guidance of Tony and Heather Allen.

- Veerash Srikison

, Advocate

, Fair Practice


Mediating Medical Malpractice Claims - A Workshop for Accredited Mediators

ONLINE

Jul 2020

A supremely helpful webinar. It was wonderful to interact with other accredited mediators in a fun and informal space. Thanks so much for the day.

- Leigh Spagnoletti

, Lawyer

, Leigh de Souza Attorneys and Mediators


Mediating Medical Malpractice Claims - A Workshop for Accredited Mediators

ONLINE

Jul 2020

An interactive and beneficial course for legal practitioners about the key role players, characteristics, structure and practical aspects of conducting mediation proceedings. 

- Michelle Naidoo


Rule 41A and Mediation Advocacy for Lawyers

ONLINE

May 2020

The course provided me with invaluable insights in the contribution counsel can make to less protracted more cost-effective dispute resolution for litigants by way of mediation rather than traditional litigation.

- Esther Robina Venter


Rule 41A and Mediation Advocacy for Lawyers

ONLINE

May 2020

The course deserves to be part of Practical Legal Training for all prospective Legal practitioners.

- Lulama Matyolo

, Lawyer

, Matyolo and Associates


Rule 41A and Mediation Advocacy for Lawyers

ONLINE

Jun 2020

This workshop taught me that Mediation is not an indication of weakness but merely a different approach to effectively and efficiently assist the client in achieving their overall goal in a dispute. Mediation thus allows legal practitioners to fully grapple with their client's best interests and focus on the most realistic solution for them.

- Micarle van Heerden

, Attorney

, Gillan & Veldhuizen Inc


Rule 41A and Mediation Advocacy for Lawyers

ONLINE

May 2020

Great and valuable workshop. Life changing two days

- Participant

, ISASA


Conflict Management Skills for Teams and Groups in the Workplace

FACE TO FACE

Sep 2019

This course was very practical, insightful and interactive.

- Catherine Mowat

, Delegate

, ISASA


Conflict Management Skills for Teams and Groups in the Workplace

FACE TO FACE

Sep 2019

An extremely helpful, relevant and constructive course.

- Participant

, ISASA


Conflict Management Skills for Teams and Groups in the Workplace

FACE TO FACE

Sep 2019

The course was fun, interesting, educative and informative.

- Avis Coxon

, Participant

, ISASA


Conflict Management Skills for Teams and Groups in the Workplace

FACE TO FACE

Sep 2019

Excellent course, teaching concrete and pertinent skills.

- Wendy Meyer

, Participant

, ISASA


Conflict Management Skills for Teams and Groups in the Workplace

FACE TO FACE

Sep 2019

Excellent course that allowed me to step out of my comfort zone comfortably.

- Claire de Witt

, Advocate

, Rivonia Group of Advocates


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Feb 2020

Very informative workshop on resolving disputes and to assist South Africa to move forward.

- Atish Dahya

, Director

, Ismail and Dahya Attorneys


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Feb 2020

A practical guide to the world of mediation

- Nathan Yarney

, Lawyer

, Kobaka Chambers


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Feb 2020

Very insightful course. I got more than what I had expected. The lessons learnt can be applied in my workplace, my role at church and in family matters

- Talitha Muade

, Senior Manager Operations

, Office of Tax Ombud


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Feb 2020

Intense upskilling course with a thorough perspective on conflict resolution.

- Jodi Neu-Ner

, Delegate


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Feb 2020

Tough but eye-opening course. The course was professionally presented, the course material was thorough, the practical training and assessment was extensive and exhausting

- Ross Shepstone

, Advocate

, The Bridge Group of Advocates


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Feb 2020

Very well organized and structured course with real practice to deepen the understanding of the theory.

- Maria Wanyane

, Social Worker

, University of the Witwatersrand


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Oct 2019

This course provides a practical guide to the world of mediation.

- Neo Bokaba

, Employment Equity & B-BBEE Manager

, University of the Witwatersrand


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Oct 2019

Conflict Dynamics provides a comprehensive and practical approach to mediation. I have no doubt that the skills acquired will be of great benefit to me in both my personal and professional life.

- Charlene Beukes

, Director: Gender Equity Office

, University of the Witwatersrand


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Oct 2019

Very intensive course facilitated by highly skilled and professional facilitators.

- Delegate


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Oct 2019

An eye opener and life changing course. A must do for all professionals especially HR practitioners and senior managers.

- Phumelele Nzimande

, Commissioner

, Public Service Commission


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Oct 2019

One of the most intensive courses I have ever attended. Great fun and has given me tremendous insight into my litigation style and my approach to conflict outside of the court room.

- Leigh de Souza-Spagnoletti

, Attorney

, Edeling van Niekerk Inc. Attorneys


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Jul 2019

This course moved me from my comfort zone, challenged my inner core and made me rediscover my competence and incompetence. I feel totally empowered and renewed overall.

- Cynthia Zondi

, HR Manager

, Nampak Divfood


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

May 2019

A very thoughtfully crafted course, well taught and immediately implementable in my work.

- Judith Wilson

, Commercial Director, South African Sugar Association


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

May 2019

A well structured course providing the necessary learnings and confidence for handling mediations.

- Fabian Fayers

, Human Resources Executive, South African Sugar Association


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Mar 2019

An intensive and challenging course that met it’s objectives in imparting mediation skills and knowledge.

- Tamara Cohen

, Labour law specialist and Academic, UKZN and Aequitate Professional Employment Law Solutions


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Mar 2019

Challenging, intense and sobering with lots of practical learning and honest feedback.

- Jacquie Bhana

, HR Director, Tongaat Hulett Sugar SA


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Mar 2019

This course challenged me on various levels. In addition to acquiring valuable new skills, I developed and enhanced abilities in other areas. An extremely thorough course that exceeded all expectations.

- Aneshree Singh

, Senior Legal Administration Officer

, Department of Public Works Kwazulu-Natal


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Mar 2019

This has been one of the most dynamic & informative training courses I have ever been on and it has been brilliant! Every day is packed with learning experiences. The amount of practical work is invaluable and faculty feedback is great.

- Betina Fleming

, Senior Employee Relations Advisor

, WITS


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Feb 2019

In my many years of practice, I have attended many conferences, courses and seminars. Never have I experienced the level of seamless organisation, professional presentation and informative material as provided by Conflict Dynamics. It was excellent and I learn a lot, even after 40 years of practice.

- Schalk van der Merwe

, Partner, VFV Attorneys


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Feb 2019

Professional & thoroughly enjoyable!

- Claire Penfold

, Mediator

, Family Life Centre


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Nov 2018

One of the most comprehensive, intense and valuable courses I have ever attended. Well structured, practical and relevant.

- Charmaine du Toit

, Operations Manager

, Tigiza Holdings (Pty) Ltd


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Nov 2018

Conflict Dynamics’ Commercial Mediation course provides a comprehensive introduction to the theory and practicalities of mediation and of conflict management generally. The course benefits from the experience of the presenters, course designers and assessors and provides excellent practical insights into the process of mediation.

- Rob Watson

, MacCallums


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Oct 2018

There are no words that can describe the joy and unsurmountable knowledge I got from this course! Thank you for the energy and impact Jashree showed.

- Anthea Hannie

, Human Resources

, Nestlé


Legal and Organisational Requirements for Corporate Reorganisation and/or Retrenchment

FACE TO FACE

Aug 2018

Designed with precision and delivered with excellence!

- Sean Andrew, Programme Lead, The Western Cape Economic Development Partnership


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Jul 2018

The value that this course provides in 5 days is remarkable. I have learnt so much and will definitely apply these principles in my day-to-day!

- Melanie Radcliffe

, Adjudicator, Consumer Goods and Services Ombud


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Jul 2018

This training has left me feeling empowered and competent to mediate. You have not been trained as a mediator until you have gone through Conflict Dynamics’s training on Commercial Mediation.

- Samukelisiwe Dlamini

, Senior Dispute Resolution Officer, NERSA


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Jul 2018

What an incredible learning curve! These are skills I can use in every aspect of my life. Thank you for a fantastic course!

- Amelia Wright

, Occupational Therapist

, Amelia Wright Occupational Therapists


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Jul 2018

This course completely changed my perception of mediation. This was so insightful.

- Bonita Hughes

, Complaints Manager

, Consumer Goods and Services Ombud


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Jul 2018

This has been a thoroughly enjoyable course. Very insightful and necessary for all! I would highly recommend Conflict Dynamics for all interested would-be mediators!

- Nonhlanhla Ndlovu

, Intern, Goodman & Wynn


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Jul 2018

Very informative. Practical value.

- Kervin Naidoo


Preparing for and Presenting in Arbitration

FACE TO FACE

Jul 2018

I would definitely encourage everyone dealing with employee relations in their organisations to attend this workshop. Refreshing workshop and very interactive.

- Delegate


Preparing for and Presenting in Arbitration

FACE TO FACE

Jul 2018

Informative and engaging. The facilitator is knowledgeable and friendly.

- Delegate


The Labour Relations Act

FACE TO FACE

Jul 2018

Highly recommended, again and again.

- Delegate


Preparing for and Presenting in Arbitration

FACE TO FACE

Jul 2018

Extremely practical and useful course.

- Delegate

, DTCB


Preparing for and Presenting in Arbitration

FACE TO FACE

Mar 2018

The course is very useful, important and relevant to what I need in order to prepare for Arbitration.

- Delegate

, DTCB


Preparing for and Presenting in Arbitration

FACE TO FACE

Mar 2018

It was such an eye opener in the field of labour arbitration.

- Delegate


Preparing for and Presenting in Arbitration

FACE TO FACE

Mar 2018

Valued added and insightful. Presented full of real life case studies to help memorise facts and ideas.

- Raymond Olivier

, Nestlé


Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)

FACE TO FACE

May 2018

I strongly believe this course will empower every new line manager in their performance management tasks. The knowledge will allow them to effectively draw up credible charges and obtain the desired outcomes.

- Anthea Hannie, HR

, Participant

, Nestlé


Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)

FACE TO FACE

May 2018

The course was very refreshing – first time for me. I am very encouraged by the key learnings and insights. The facilitator conducts herself very professionally. I have learnt so much on the back of two recent enquiries where I was an observer and a representative without any exposure.

- Shawn Booysen

, Nestlé


Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)

FACE TO FACE

May 2018

A very easy course to follow and gives you confidence to initiate a disciplinary enquiry.

- Larry Wilensky

, Nestlé


Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)

FACE TO FACE

May 2018

The course was incredibly informative, rigorous and challenged me to extend my skills and understanding. It took me out of my comfort zone and was very empowering. I’m looking forward to putting my new skills into practice.

- Patti Silbert

, Education Specialist, UCT


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

May 2018

Excellent course. Great way to hone analytical, listening and a range of other skills. Very pleased I did this!

- Judith February

, Senior Research Associate, Institute for Security Studies


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

May 2018

Professional in every sense. Well done John, Ebrahim and Craig. It was a real pleasure & an amazing experience.

- Allan Lowndes

, Partner

, Lowndes Dhlamini Inc


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Feb 2018

Cutting edge learning for everyday use.

- Charlene Labuschagne


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Feb 2018

This is what I needed for my development!

- Lucky Kolobe

, Imperial Logistics, HR Director


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Oct 2018

The course is, in my view, at the cutting edge of mediation training and I am excited to apply the skills learnt into practice.

- Gillian Lowndes

, Partner, Lowndes Dhlamini Inc


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Feb 2018

Absolutely excellent and so informative!

- Bill Thomson

, Mediator


Mediating Medical Malpractice Claims - A Workshop for Accredited Mediators

FACE TO FACE

Oct 2017

A most valuable course - wish I had the opportunity of doing it years ago!

- Delegate

, PEPPS College


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

Sep 2017

Interactive, practical and applicable to all situations in life.

- Delegate

, St. Andrew's School for Girls


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

Sep 2017

Invaluable input for anyone leading & managing others. The course has provided me with some tools that I have been looking for, such as knowing how to ask the right questions to understand what is really happening in a conflcit situation. Professionally and personally enriching and empowering.

- Delegate

, St. Andrew's School for Girls


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

Sep 2017

Conflict management is an integral part of life and the knowledge and skills I have learnt on this course have been empowering and will stand me in good stead in the years to come.

- Delegate

, Roedean Junior School


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

Sep 2017

A brilliantly effective course that provides you with the tools to assist you on your journey towards resolving conflict. A great presenter.

- Delegate

, St. Andrew's School for Girls


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

Sep 2018

Very practical - not only theoretical. Went beyond the usual material used for Conflict Management courses.

- Delegate

, St. Andrew's School for Girls


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

Sep 2017

Excellent course for those wanting to know more about medical malpractice mediation. Extremely practical.

- Boitumelo More

, MacRobert Attorneys


Mediating Medical Negligence and Personal Injury Claims - Skills for Parties and their Representatives

FACE TO FACE

Oct 2017

Excellent teaching. A very stimulating learning experience.

- Simon Attwell

, Manager, Freeground Records


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Oct 2017

Very practical course, not only in terms of skills required for mediation but a lot of skills that I can immediately put into practice in other areas too.

- Claire Kolbe

, Director

, Recro Business Consulting


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Oct 2017

It was tough and very stimulating. I am keen to learn more.

- Stephanie Esterhuyse

, Of Counsel, Bowmans


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Oct 2017

It was well worth the time and commitment. I have learnt and acquired some life changing skills that I cannot wait to put to good use. Very exciting!

- Anonymous

, Member

, Companies Tribunal


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Oct 2017

Highly recommended course of the highest standard.

- Dr Lente van der Merwe

, Anesthesiologist


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Oct 2017

Experience mind shifting mediation training.

- Francois Roux

, Business Owner, Triponza Trading


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Oct 2017

Really very informative. Learnt much more than I knew before with regards to procedures and the law.

- Rajesh Manilall

, SC Johnson


The Basic Conditions of Employment Act

FACE TO FACE

Mar 2017

The course was very eye opening and informative. It helped us with a clearer understanding of our rights.

- Nthabiseng Charity Moema

, SC Johnson


The Basic Conditions of Employment Act

FACE TO FACE

Mar 2017

Well paced and informative!

- Robin McBroom

, Estee Lauder Companies


Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)

FACE TO FACE

May 2017

I really benefited a lot from the course and understand a lot more about the procedures of disciplinary, and all the steps.

- Claudia Nesbatt

, Estee Lauder Companies


Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)

FACE TO FACE

May 2017

The simplicity of the information provided and demonstrated is what makes the training impactful.

- Lindi Opperman

, Estee Lauder Companies


Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)

FACE TO FACE

May 2017

This course is absolutely amazing! Information is specific, helpful, thorough but still condensed. Super interactive and a definite eye opener.

- Carla Viljoen

, Estee Lauder Companies


Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)

FACE TO FACE

May 2017

The course was detailed and has provided me skills to equip me should I find myself being required to initiate or chair a disciplinary enquiry.

- Ronald Naidoo

, Estee Lauder Companies


Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)

FACE TO FACE

May 2017

Learner friendly, intensive and informative training.

- Liswi Nduku

, Dept. of Social Development


Arbitrator Skills - a Refresher for Accredited Arbitrators

FACE TO FACE

Oct 2016

The course was very empowering and gave us an opportunity to know and do more. Gave us insight to what takes place during the Arbitration process.

- Legogang Motshabi

, Dept. of Social Development


Arbitrator Skills - a Refresher for Accredited Arbitrators

FACE TO FACE

Oct 2016

An interactive and memorable course. Great examples, effective group processes and excellent material. I was left feeling stimulated and empowered with a variety of tools to use in my own job as well as to empower my staff. Outstanding!

- Tracy Laubscher

, Teacher, St. Mary’s DSG Kloof


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

May 2017

The time flew! At no stage was I looking at my watch. An incredibly useful workshop which will definitely make my life easier.

- Sandy Sagar

, Teacher, Epworth School


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

May 2017

An extremely valuable course. I like the practical ideas and loved the interaction with like minded people.

- Michelle de Beer

, Teacher, Highbury Preparatory School


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

May 2017

Excellent course, very valuable, lots of practical tips given that can be used in the classroom. Highly recommended.

- Lara Plotts

, Teacher, Highbury Preparatory School


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

May 2017

The course provided me with new skills in context with mediation as well as conflict resolution skills to be used personally. Excellent course, well presented and facilitated.

- Alan Cawdry

, Regional Manager Western Cape Card Division

, Nedbank


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

May 2017

I feel like I have the tools to hone my skills and become an excellent mediator and negotiator. I am sold on the benefits of mediation and feel slightly evangelical about getting people to mediate. A brilliant, well delivered course.

- Anne Green

, Attorney


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

May 2017

Conflict Dynamics’s training has enabled me to confidently practice as a commercial mediator.

- Serai Herbst

, Executive Director


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

May 2017

A great opportunity to learn the powerful tools of negotiation through softer skill development.

- Danielle Ladopoulos

, Forensic Accountant

, Fides Financial Advisory


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

May 2017

Wow! What a wonderful experience. I think my approach to disputes, even life as a whole, may change from here on.

- Clea Rawlins

, Attorney


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

May 2017

Superb! Informative, fun and highly recommended. I encourage the legal professional to attend the course and promote mediation in South Africa.

- Whitney Maclons

, Attorney, Adriaans Attorneys


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

May 2017

Very interesting and thought provoking.

- Lindiwe Mngomezulu

, Adjudicator for Ombudsman for Banking Service


Rule 41A and Mediation Advocacy for Lawyers

FACE TO FACE

Jan 2017

No question was a bad question for Mr Brand. Very helpful course. One that I will be able to use day to day. Very interesting.

- Jaqueline Plantinga

, Adjudicator for Ombudsman for Banking Service


Rule 41A and Mediation Advocacy for Lawyers

FACE TO FACE

Jan 2017

Very informative and applicable to my day to day work.

- Johan Brouwer

, Adjudicator for Ombudsman for Banking Service


Rule 41A and Mediation Advocacy for Lawyers

FACE TO FACE

Jan 2017

Interesting, dynamic and definitely a game changer.

- Ombudsman for Banking Service


Rule 41A and Mediation Advocacy for Lawyers

FACE TO FACE

Jan 2017

An absolute must, very practical and to the point.

- Dirk Scholtz

, Managing Consultant, Pro-Act


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Oct 2016

Very practical learning with roleplays and coaching sessions. Got valuable, direct feedback. By the time I was finished, I felt equipped to be a mediator with the right skills and knowledge.

- Beki Ngwenya

, Consulting Director

, Beracah Consulting


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Oct 2016

A practical and comprehensive mediation course, expertly delivered with great care and attention to detail.

- Greg Schreiner

, Environmental Scientist, CSIR


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Oct 2016

I really enjoyed this course and have learnt so much. I feel my eyes have been opened to the possibilities of mediation. I feel enlightened and invigorated by the learning and will share positive feedback about this course and the trainers with all who will listen.

- Karin Livni, Repro Manager

, Highbury Safika Media


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Oct 2016

Comprehensive exposure and training in the “Swiss Army” toolkit of mediation. Incisive, exploratory, versatile, effective.

- Roj Beigley

, Managing Director, Spirigent (Pty) Ltd


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Oct 2016

This is the most user-friendly course I have ever attended.

- Rosecana Ankama

, Lecturer, Kaduna Polytechnic


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Oct 2016

There is nothing that a man can learn that they cannot unlearn.

- Thabang Kheswa

, SAHRC course


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Feb 2016

I have litigated for about 10 years. I got to a point where I convinced myself that litigation was the only way to resolve a dispute. Little did I know that all I was doing was simply standing in the way of real solutions to problems. I now know that litigation has little to do with conflict resolution and more to do with who wins and who loses.

- Delegate


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Feb 2016

It is in allowing different views to emerge and find expression, that we are likely to find lasting solutions.

- Pura Mgolombane

, Manager: Diversity – Ethics & Social Justice - WITS


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Feb 2016

Intense, informative, excellent. I recommend it for all attorneys.

- Jones Antunes

, Attorney – Fluxmans Attorneys


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Feb 2016

As fascinating as it is demanding, as it is essential.

- Gawie Malan

, Director - Malan Scholes Inc


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Feb 2016

The Gold standard in commercial mediation in South Africa. Takes mediation to a different level. You learn from the best.

- Jacqui O’Brien

, Owner – PAX Accredited Mediators


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Feb 2016

One of the most value aspects of the course is the role-plays because you are able to get hands-on experience and get exposure to the kinds of disputes that could go to mediation.

- Delegate


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Aug 2015

Trainers are great, and their shared experience is an added advantage.

- Anonymous


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Aug 2015

The workbook was logically laid out, organised and user friendly!

- South African Human Rights Commission Delegate


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Mar 2015

Trainers were superb, they should be sainted! Consummate professionals and true advocates of their discipline.

- South African Human Rights Commission Delegate


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Mar 2015

By far the most beneficial course I have attended to date!

- Delegate

, March 2015

, South African Human Rights Commission


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Mar 2015

I think the practical exercises were best – they really give one a well-rounded view of possible issues that one may face in the real world.

- February 2015

, Delegate


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Feb 2015

All of the trainers were extremely approachable. It was useful to have individuals from various background to provide perspective and personal experiences in the field.

- February 2015

, Delegate


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Feb 2015

The trainers were all very professional, approachable and friendly. I have great respect for them and there is a lot to learn from them.

- Delegate


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Feb 2015

Beautifully thought through and compiled file is an asset and easy to refer to in future.

- Delegate


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

Sep 2014

Certainly one of the best professional development courses I have been on for a long time.

- OXFAM delegate


Workplace Mediation Skills Training

FACE TO FACE

Sep 2014

I thought the course was excellent. Well paced and an excellent mix of theory and practical exercises. It was very helpful to have group discussions followed by confirmation / back-up with the handouts. A good model for learning.

- OXFAM delegate


Workplace Mediation Skills Training

FACE TO FACE

Sep 2014

The workbook was useful; great to have a 'toolkit' to refer back to.

- OXFAM delegate


Workplace Mediation Skills Training

FACE TO FACE

Sep 2014

The role-plays were incredibly helpful. This type of process / skills seems to be best developed through practice.

- OXFAM delegate


Workplace Mediation Skills Training

FACE TO FACE

Sep 2014

The course was insightful and educative

- Royal Bafokeng Platinum Mine

, Delegate May 2014 course


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

May 2014

Thank you all for your wonderful facilitation, coaching and assessment work over the past week. It was a great programme and I learned a lot. Your dedication and commitment to the learning process is incredibly valuable.

- Mark Turpin

, Delegate

, Kessels-Smit


Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED

FACE TO FACE

May 2014

The course was well planned and will benefit me personally as the roles and examples were based on real life.

- Sun City Resort


Chairing Disciplinary Enquiries

FACE TO FACE

Oct 2013

The training exercises do make you learn more than just boring reading in other courses.

- Sun City Resort


Chairing Disciplinary Enquiries

FACE TO FACE

Oct 2013

Very good course as I had never formally done a chairing course. Would recommend it.

- The Boardwalk Casino


Chairing Disciplinary Enquiries

FACE TO FACE

Nov 2013