The course is pitched at a high standard and tests your ability not only as a mediator, but also as a capable professional to work well under pressure in complex commercial matters.

- Delegate


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

ONLINE

Jul 2021

The online version of the course was delivered to a very high standard, by a diverse and capable team. The approach to learning draws extensively on immersive role-play and structured reflection. These create conditions for participants to gain practical insight into the application of the core concepts of commercial mediation, beyond theoretical understanding. 

- Salim Nakhjavani

, Advocate

, Johannesburg Bar (Victoria Mxenge Group of Advocates)


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

ONLINE

Jul 2021

The Mediator Skills course reminded me about the value of proper mediation, where interests and needs rather than rights and power are explored, in assisting disputing parties to reach an agreement which is mutually acceptable.

- Ingrid Lewin

, Mediator


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

ONLINE

Apr 2021

This is an excellent course with an incredibly practical approach which actually teaches participants how to mediate disputes, rather than just learn the theory of mediation.

- Mairéad Edwards

, Advocate

, Rivonia Group of Advocates


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

ONLINE

Apr 2021

Well organized course conducted by subject matter experts. A truly exceptional and insightful experience.

- Charl Keyser

, Managing Director

, Stützen Consulting (Pty) Ltd


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

ONLINE

Apr 2021

As always a great learning and interactive workshop. Thoroughly enjoyed the group interaction. 

- Zarina Moosa

, Director

, Platinum Business Solutions


Advanced Negotiation Skills for Mediators

ONLINE

Jul 2021

A simple 40-hour accreditation is not really enough. Attending courses such as this one really supplements one's knowledge and upskills tremendously. Breaking things down in terms of strategy is incredibly helpful for legal representatives, their clients and mediators themselves.

- Leigh de Souza

, Partner Attorney

, Leigh de Souza Attorneys & Mediators


Advanced Negotiation Skills for Mediators

ONLINE

Jul 2021

Like all it's other courses, Conflict Dynamics' Collective Bargaining course is hands-on, presented by world-class trainers with extensive real-world experience, and backed up with examples that bring the material to life.  

- Barney Jordaan

, Professor of Management Practice: Negotiation, Conflict Management, Mediation

, Vlerick Business School


How to Participate Effectively in Collective Bargaining

ONLINE

Jun 2021

This is yet another brilliant offering from Conflict Dynamics. Clear and easy to understand materials and critically important role playing sessions to solidify learning. Thank you!

- Betina Fleming

, Director: Employee Relations

, University of the Witwatersrand


How to Participate Effectively in Collective Bargaining

ONLINE

Jun 2021

This was a very well presented course. Easy to understand and really helpful, relevant content. 

- Betina Fleming

, Director: Employee Relations

, University of the Witwatersrand


How to Prepare Effectively for Collective Bargaining

ONLINE

Jun 2021

I thoroughly enjoyed the course and learned so much that is relevant to my work.

- John O'Leary

, Mediator

, John O'Leary Attorney & Mediator


Workplace Mediator Skills for Accredited Mediators

ONLINE

Apr 2021

Great practical tips to this growing segment of conflict resolution. I'm glad I attended.

-

, Mediator

, Derek Pead & Associates


Workplace Mediator Skills for Accredited Mediators

ONLINE

Apr 2021

An authoritative exposition of workplace mediation and its place in the mediation universe. 

- Chris Todd

, Head of Dispute Resolution

, Bowmans Law


Workplace Mediator Skills for Accredited Mediators

ONLINE

Apr 2021

Great course that whilst uses the normal mediation structures and processes, shows the different approach and skill set needed to mediate in these, more often than not, highly emotionally charged disputes.

- Rob Holmes

, Mediator

, Premium Leaf Zimbabwe


Workplace Mediator Skills for Accredited Mediators

ONLINE

Apr 2021

Thank you so much for the fabulous course. I was quite anxious about Zoom before this but now feel I can handle this new technology. I actually look forward to being able to offer online mediation.

- Karen Botha

, Attorney


How to Conduct a Mediation Online

ONLINE

Mar 2021

Learning skills that will help in both your professional and personal life.

- Fern Perry

, Director

, Co-Owner Nomad Dive / Owner Lutwala Dive Indonesia


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

ONLINE

Feb 2021

The course has changed my whole perspective on disputes, thank you for a wonderful experience.

- Delegate


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

ONLINE

Feb 2021

Such a gratifying experience! I got the mediation toolbox and learnt how to use the tools effectively.

- Advocate

, The Rivonia Group Of Advocates


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

ONLINE

Feb 2021

An intensive and challenging course that meets its objectives in imparting mediation skills and knowledge.

- Lina Senyatsi

, Legal Practitioner

, LL Senyatsi Inc Attorneys


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

ONLINE

Feb 2021

The course has helped to enhance my interpersonal skills. It was challenging but worth it in the end.

- Pumla Hako

, Industrial Psychologist

, Equipoise Consulting


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

ONLINE

Feb 2021

Very important for all Line Managers to attend, to refresh and also to reflect on informed decisions to be made.

- Delegate

, CCBSA


Managing Poor Work Performance and other Forms of Incapacity

ONLINE

Sep 2020

This training was very good and I think it must be made available to all new managers as they enter their new roles or are promoted into line manager positions. I wish I had received this training earlier in my career.

- Delegate

, CCBSA


Managing Poor Work Performance and other Forms of Incapacity

ONLINE

Sep 2020

Thank you Conflict Dynamics. This training was valuable. Very clear and specific. Flow was good and lots of interaction.

- Delegate

, CCBSA


Managing Poor Work Performance and other Forms of Incapacity

ONLINE

Sep 2020

It was a wonderful programme. I feel we need more programmes like this, as a form of a reminder for all the leaders in the business, that we need to do more than just be managers. It was refreshing, I really enjoyed it.

- Delegate

, CCBSA


Managing Poor Work Performance and other Forms of Incapacity

ONLINE

Sep 2020

I found the programme very informative, relevant and enlightening. It was necessary for my career.

- Delegate

, Public Investment Corporation


Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)

ONLINE

Sep 2020

Incredible learning experience delivered with utter professionalism. The faculty were approachable and informative. The course content was superb and excellently presented.

- Karen Botha

, Director

, Karen Botha Attorneys


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

ONLINE

Jul 2020

The course was organized well with excellent coaching and training provided by the professional team at Conflict Dynamics. It was a rewarding experience and a solid foundation in mediation was obtained.

- Dr Mirriam Close

, Psychiatrist

, Crescent Clinic


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

ONLINE

Jul 2020

A well-run course backed up by the insight gained from experience. An intensive and effective way for a practising litigator to tool up with an entirely different skillset.

- Craig Cutler

, Advocate

, The Cape Bar


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

ONLINE

May 2020

Opened my mind to some valuable and workable alternatives to assisting clients solve conflict.

- Darren Olivier

, Lawyer

, Adams and Adams


Rule 41A and Mediation Advocacy for Lawyers

ONLINE

Nov 2020

For someone with no background in mediation, this course was insightful and interesting. Great to have it spread into digestible sessions, with a lot of interaction. Knowledgeable hosts and an informal tone made it all the more enjoyable.

- Participant

, Lawyer

, Adams and Adams


Rule 41A and Mediation Advocacy for Lawyers

ONLINE

Nov 2020

The course epitomises mediation as a true dispute resolution mechanism and dispels the notion that it is simply a precursor to litigation. 

- Participant

, Lawyer

, Adams and Adams


Rule 41A and Mediation Advocacy for Lawyers

ONLINE

Nov 2020

Excellent programme facilitated by experienced and very competent facilitators.  Marion Shaer and Felicity Steadman are exceptional individuals who struck a wonderful balance between driving the process and being empathetic and accommodating.  The administration and attention to detail before, during and after the course was of the same very high standard - thanks largely to Craig Hulscher's calm and very capable manner.

- David de Vlamingh

, Industrial Psychologist

, De Vlamingh and Associates Consulting Services


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

ONLINE

Aug 2020

I really enjoyed the course and learned so many valuable skills which I look forward to applying. It was wonderful to benefit from such experienced and leading experts in this field.

- Talia Talmud

, Industrial Organisational Psychologist

, Jacobson Talmud Consulting


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

ONLINE

Aug 2020

The skills that promote social justice, equity and conflict management are brilliantly presented by highly experienced and insightful facilitators using superb interactive processes.

- Shaida Bobat

, Psychologist / Lecturer

, University of KwaZulu-Natal


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

ONLINE

Aug 2020

This course really highlighted the importance of mediation and made me recognise my strengths and weaknesses as a mediator.

- Chantelle Humphries

, Advocate

, Bridge Group


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

ONLINE

Aug 2020

Intuitive training and practical roleplays, made me feel confident to start a mediation practice.

- Renier Ferreira

, Attorney

, Ferreira Attorneys


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

ONLINE

Jul 2020

Your perspective on dispute resolution can change irrevocably within the space of a week!

- Herman Kriel

, Advocate


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

ONLINE

Jul 2020

Amazing camaraderie in the group and a wonderful example of respect, courtesy and professionalism from all the Conflict Dynamics Associates. An empowering experience,  highly recommended.

- Jimmy Kyriacou

, Coach and Consultant


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

ONLINE

Jul 2020

The course was organized well with excellent coaching and training provided by the professional team at Conflict Dynamics. It was a rewarding experience and a solid foundation in mediation was obtained.

- Dr Mirriam Close

, Psychiatrist

, Crescent Clinic


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

ONLINE

Jul 2020

Very well structured, practical and interactive. 

- Anneke Greeff

, Occupational Therapist

, Anneke Greeff Inc


Mediating Medical Malpractice Claims - A Workshop for Accredited Mediators

ONLINE

Jul 2020

Always a pleasure to add to my mediation skills through Conflict Dynamics. The medical malpractice mediation session was practical and informative under the guidance of Tony and Heather Allen.

- Veerash Srikison

, Advocate

, Fair Practice


Mediating Medical Malpractice Claims - A Workshop for Accredited Mediators

ONLINE

Jul 2020

A supremely helpful webinar. It was wonderful to interact with other accredited mediators in a fun and informal space. Thanks so much for the day.

- Leigh Spagnoletti

, Lawyer

, Leigh de Souza Attorneys and Mediators


Mediating Medical Malpractice Claims - A Workshop for Accredited Mediators

ONLINE

Jul 2020

An interactive and beneficial course for legal practitioners about the key role players, characteristics, structure and practical aspects of conducting mediation proceedings. 

- Michelle Naidoo


Rule 41A and Mediation Advocacy for Lawyers

ONLINE

May 2020

The course provided me with invaluable insights in the contribution counsel can make to less protracted more cost-effective dispute resolution for litigants by way of mediation rather than traditional litigation.

- Esther Robina Venter


Rule 41A and Mediation Advocacy for Lawyers

ONLINE

May 2020

The course deserves to be part of Practical Legal Training for all prospective Legal practitioners.

- Lulama Matyolo

, Lawyer

, Matyolo and Associates


Rule 41A and Mediation Advocacy for Lawyers

ONLINE

Jun 2020

This workshop taught me that Mediation is not an indication of weakness but merely a different approach to effectively and efficiently assist the client in achieving their overall goal in a dispute. Mediation thus allows legal practitioners to fully grapple with their client's best interests and focus on the most realistic solution for them.

- Micarle van Heerden

, Attorney

, Gillan & Veldhuizen Inc


Rule 41A and Mediation Advocacy for Lawyers

ONLINE

May 2020

Great and valuable workshop. Life changing two days

-

, Participant

, ISASA


Conflict Management Skills for Teams and Groups in the Workplace

FACE TO FACE

Sep 2019

This course was very practical, insightful and interactive.

- Catherine Mowat

, Delegate

, ISASA


Conflict Management Skills for Teams and Groups in the Workplace

FACE TO FACE

Sep 2019

An extremely helpful, relevant and constructive course.

-

, Participant

, ISASA


Conflict Management Skills for Teams and Groups in the Workplace

FACE TO FACE

Sep 2019

The course was fun, interesting, educative and informative.

- Avis Coxon

, Participant

, ISASA


Conflict Management Skills for Teams and Groups in the Workplace

FACE TO FACE

Sep 2019

Excellent course, teaching concrete and pertinent skills.

- Wendy Meyer

, Participant

, ISASA


Conflict Management Skills for Teams and Groups in the Workplace

FACE TO FACE

Sep 2019

Excellent course that allowed me to step out of my comfort zone comfortably.

- Claire de Witt

, Advocate

, Rivonia Group of Advocates


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Feb 2020

Very informative workshop on resolving disputes and to assist South Africa to move forward.

- Atish Dahya

, Director

, Ismail and Dahya Attorneys


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Feb 2020

A practical guide to the world of mediation

- Nathan Yarney

, Lawyer

, Kobaka Chambers


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Feb 2020

Very insightful course. I got more than what I had expected. The lessons learnt can be applied in my workplace, my role at church and in family matters

- Talitha Muade

, Senior Manager Operations

, Office of Tax Ombud


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Feb 2020

Intense upskilling course with a thorough perspective on conflict resolution.

- Jodi Neu-Ner

, Delegate


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Feb 2020

Tough but eye-opening course. The course was professionally presented, the course material was thorough, the practical training and assessment was extensive and exhausting

- Ross Shepstone

, Advocate

, The Bridge Group of Advocates


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Feb 2020

Very well organized and structured course with real practice to deepen the understanding of the theory.

- Maria Wanyane

, Social Worker

, University of the Witwatersrand


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Oct 2019

This course provides a practical guide to the world of mediation.

- Neo Bokaba

, Employment Equity & B-BBEE Manager

, University of the Witwatersrand


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Oct 2019

Conflict Dynamics provides a comprehensive and practical approach to mediation. I have no doubt that the skills acquired will be of great benefit to me in both my personal and professional life.

- Charlene Beukes

, Director: Gender Equity Office

, University of the Witwatersrand


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Oct 2019

Very intensive course facilitated by highly skilled and professional facilitators.

-


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Oct 2019

An eye opener and life changing course. A must do for all professionals especially HR practitioners and senior managers.

- Phumelele Nzimande

, Commissioner

, Public Service Commission


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Oct 2019

One of the most intensive courses I have ever attended. Great fun and has given me tremendous insight into my litigation style and my approach to conflict outside of the court room.

- Leigh de Souza-Spagnoletti

, Attorney

, Edeling van Niekerk Inc. Attorneys


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Jul 2019

Excellent course that equipped me with tools, not just for the workplace but for everyday life as well.

- Prof. Amaboo Dhai

, July 2019


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

This course provides a practical guide to the world of mediation. It is a course that gives you the skills and confidence to negotiate. It is fun and enjoyable!

- Radhika Singh

, Global Tax and Investments (Pty) Ltd, Director Mergers and Acquisitions, July 2019


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Real practical and useful environment of learning, facilitated by magnificent, diverse and experienced professionals.

- Mmeli Danisa

, National Youth Development Agency, Specialist: Employee Relations and Wellness, July 2019


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

An intense and thorough examination of the process, philosophy and craft of mediation.

- Ori Ben-zeev

, Advocate, July 2019


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Amazing course, very practical and relevant. Appropriate for a variety of professions.

- Robyn Hunter

, Robyn Hunter Occupational Therapy, July 2019


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

The course has enabled a mindset change from “giving the solution” to assisting parties to arrive at their own solutions. It has been a “mind blowing” course in terms of the amount of content covered together with the diversity of areas covered. I would definitely recommend!

- Kayoori Chiba

, Chiba Attorneys, Director, July 2019


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Quite intense and a prerequisite set of skills for everyone. It takes you out of your comfort zone, but it is well worth it.

- Samuel Mpofu

, July 2019


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

I have come away with a fundamental understanding of what must surely be the best way to seek to resolve disputes. I am inspired to be part of the mediation revolution.

- Jennifer Smit, Werksmans Inc

, Director, July 2019


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

This course moved me from my comfort zone, challenged my inner core and made me rediscover my competence and incompetence. I feel totally empowered and renewed overall.

- Cynthia Zondi

, HR Manager

, Nampak Divfood


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

May 2019

A very thoughtfully crafted course, well taught and immediately implementable in my work.

- Judith Wilson

, Commercial Director, South African Sugar Association, May 2019


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Excellent presentation. Thought provoking, practical, insightful and passionate.

- Delegate

, Legal Resources Centre, Grahamstown, March 2019


Dealing with Sexual Harassment in the Workplace

FACE TO FACE

The course was very rewarding and informative. It was very engaging and highlighted most of the common scenarios in the workplace. The different cases presented expanded my view on the topic and judgements in different situations that life may present

- Delegate

, Legal Resources Centre, Durban, March 2019


Dealing with Sexual Harassment in the Workplace

FACE TO FACE

The course was presented at the right level of complexity. Everyone got something out of it and it created awareness going forward. The practical examples were very relevant.

- Delegate

, Legal Resources Centre, JHB, March 2019


Dealing with Sexual Harassment in the Workplace

FACE TO FACE

Very insightful and nuanced. Impressed by level of detailed understanding of complexities of work environment especially the unsaid/invisible spaces that are difficult.

- Delegate

, Legal Resources Centre, JHB, March 2019


Dealing with Sexual Harassment in the Workplace

FACE TO FACE

A must for every citizen of South Africa as it can assist to build good relations at work, home and in the community.

- Delegate

, Department of Social Development


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

An intense, very exciting and yet profound training session.

- Deputy Director

, Department of Social Development


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

A well structured course providing the necessary learnings and confidence for handling mediations.

- Fabian Fayers

, Human Resources Executive, South African Sugar Association, March 2019


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

An intensive and challenging course that met it’s objectives in imparting mediation skills and knowledge.

- Tamara Cohen

, Labour law specialist and Academic, UKZN and Aequitate Professional Employment Law Solutions, March 2019


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Challenging, intense and sobering with lots of practical learning and honest feedback.

- Jacquie Bhana

, HR Director, Tongaat Hulett Sugar SA, March 2019


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

This course challenged me on various levels. In addition to acquiring valuable new skills, I developed and enhanced abilities in other areas. An extremely thorough course that exceeded all expectations.

- Aneshree Singh

, Senior Legal Administration Officer

, Department of Public Works Kwazulu-Natal


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Mar 2019

This has been one of the most dynamic & informative training courses I have ever been on and it has been brilliant! Every day is packed with learning experiences. The amount of practical work is invaluable and faculty feedback is great.

- Betina Fleming

, Senior Employee Relations Advisor

, WITS


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Feb 2019

In my many years of practice, I have attended many conferences, courses and seminars. Never have I experienced the level of seamless organisation, professional presentation and informative material as provided by Conflict Dynamics. It was excellent and I learn a lot, even after 40 years of practice.

- Schalk van der Merwe

, Partner, VFV Attorneys, Feb 2019


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Professional & thoroughly enjoyable!

- Claire Penfold

, Mediator

, Family Life Centre


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Nov 2018

One of the most comprehensive, intense and valuable courses I have ever attended. Well structured, practical and relevant.

- Charmaine du Toit

, Operations Manager

, Tigiza Holdings (Pty) Ltd


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Nov 2018

Conflict Dynamics’ Commercial Mediation course provides a comprehensive introduction to the theory and practicalities of mediation and of conflict management generally. The course benefits from the experience of the presenters, course designers and assessors and provides excellent practical insights into the process of mediation.

- Rob Watson

, MacCallums, Oct 2018


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Very informative, explained some difficult course material in an accessible way.

- Nestlé Delegate

, August 2018


Legal and Organisational Requirements for Corporate Reorganisation and/or Retrenchment

FACE TO FACE

There are no words that can describe the joy and unsurmountable knowledge I got from this course! Thank you for the energy and impact Jashree showed.

- Anthea Hannie

, Human Resources

, Nestlé


Legal and Organisational Requirements for Corporate Reorganisation and/or Retrenchment

FACE TO FACE

Aug 2018

Fantastic! Excellent learning with strong relevance and brilliantly facilitated.

- Nestlé Delegate

, August 2018


Legal and Organisational Requirements for Corporate Reorganisation and/or Retrenchment

FACE TO FACE

Very informative. The course content was easy to follow and the facilitator was knowledgeable and provided great insight.

- Nestlé Delegate

, August 2018


Legal and Organisational Requirements for Corporate Reorganisation and/or Retrenchment

FACE TO FACE

Very relevant to what our organisation is going through.

- Nestlé Delegate

, August 2018


Legal and Organisational Requirements for Corporate Reorganisation and/or Retrenchment

FACE TO FACE

Very informative on best practices and case law.

- Nestlé delegate

, August 2018


Legal and Organisational Requirements for Corporate Reorganisation and/or Retrenchment

FACE TO FACE

Designed with precision and delivered with excellence!

- Sean Andrew, Programme Lead, The Western Cape Economic Development Partnership

, July 2018


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

The value that this course provides in 5 days is remarkable. I have learnt so much and will definitely apply these principles in my day-to-day!

- Melanie Radcliffe

, Adjudicator, Consumer Goods and Services Ombud, July 2018


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

This training has left me feeling empowered and competent to mediate. You have not been trained as a mediator until you have gone through Conflict Dynamics’s training on Commercial Mediation.

- Samukelisiwe Dlamini

, Senior Dispute Resolution Officer, NERSA, July 2018


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

What an incredible learning curve! These are skills I can use in every aspect of my life. Thank you for a fantastic course!

- Amelia Wright

, Occupational Therapist

, Amelia Wright Occupational Therapists


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Jul 2018

This course completely changed my perception of mediation. This was so insightful.

- Bonita Hughes

, Complaints Manager

, Consumer Goods and Services Ombud


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Jul 2018

This has been a thoroughly enjoyable course. Very insightful and necessary for all! I would highly recommend Conflict Dynamics for all interested would-be mediators!

- Nonhlanhla Ndlovu

, Intern, Goodman & Wynn, July 2018


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Very informative. Practical value.

- Kervin Naidoo

, July 2018


Preparing for and Presenting in Arbitration

FACE TO FACE

I would definitely encourage everyone dealing with employee relations in their organisations to attend this workshop. Refreshing workshop and very interactive.

- Delegate

, July 2018


Preparing for and Presenting in Arbitration

FACE TO FACE

Informative and engaging. The facilitator is knowledgeable and friendly.

- Delegate

, July 2018


Preparing for and Presenting in Arbitration

FACE TO FACE

Highly recommended, again and again.

- Delegate

, July 2018


Preparing for and Presenting in Arbitration

FACE TO FACE

Practical and easy to follow and implement in your own organisation with detailed course material for continued use.

- Maude Letzler

, General Counsel


Preparing for and Presenting in Arbitration

FACE TO FACE

This course was a 'game changer' for us, both in relation to our work lives and outside of work.

- Delegate

, Nestlé East London 2018


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

Extremely practical and useful course.

- Delegate

, DTCB, March 2018


Preparing for and Presenting in Arbitration

FACE TO FACE

The course is very useful, important and relevant to what I need in order to prepare for Arbitration.

- Delegate

, DTCB, March 2018


Preparing for and Presenting in Arbitration

FACE TO FACE

It was such an eye opener in the field of labour arbitration.

-


Preparing for and Presenting in Arbitration

FACE TO FACE

Mar 2018

Valued added and insightful. Presented full of real life case studies to help memorise facts and ideas.

- Raymond Olivier

, Nestlé, May 2018


Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)

FACE TO FACE

I strongly believe this course will empower every new line manager in their performance management tasks. The knowledge will allow them to effectively draw up credible charges and obtain the desired outcomes.

- Anthea Hannie, HR

, Participant

, Nestlé


Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)

FACE TO FACE

May 2018

The course was very refreshing – first time for me. I am very encouraged by the key learnings and insights. The facilitator conducts herself very professionally. I have learnt so much on the back of two recent enquiries where I was an observer and a representative without any exposure.

- Shawn Booysen

, Nestlé, May 2018


Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)

FACE TO FACE

A very easy course to follow and gives you confidence to initiate a disciplinary enquiry.

- Larry Wilensky

, Nestlé, May 2018


Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)

FACE TO FACE

The course was incredibly informative, rigorous and challenged me to extend my skills and understanding. It took me out of my comfort zone and was very empowering. I’m looking forward to putting my new skills into practice.

- Patti Silbert

, Education Specialist, UCT, May 2018


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Excellent course. Great way to hone analytical, listening and a range of other skills. Very pleased I did this!

- Judith February

, Senior Research Associate, Institute for Security Studies, May 2018


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Professional in every sense. Well done John, Ebrahim and Craig. It was a real pleasure & an amazing experience.

- Allan Lowndes

, Partner

, Lowndes Dhlamini Inc


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Feb 2018

Cutting edge learning for everyday use.

- Charlene Labuschagne


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Feb 2018

This is what I needed for my development!

- Lucky Kolobe

, Imperial Logistics, HR Director, Feb 2018


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

The course is, in my view, at the cutting edge of mediation training and I am excited to apply the skills learnt into practice.

- Gillian Lowndes

, Partner, Lowndes Dhlamini Inc, Feb 2018


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Constructive and practical.

- Director

, MH Mathonsi and Associates, Oct 2017


Mediating Medical Malpractice Claims - A Workshop for Accredited Mediators

FACE TO FACE

Very informative, well organised. Excellent faculty. Very privileged to have had Tony Allen.

- Delegate

, Oct 2017


Mediating Medical Malpractice Claims - A Workshop for Accredited Mediators

FACE TO FACE

Was able to grasp the nuances of medical negligence mediation – very worthwhile.

- Delegate

, Oct 2017


Mediating Medical Malpractice Claims - A Workshop for Accredited Mediators

FACE TO FACE

Well presented course on a process that is so needed in South Africa. I am so excited about the possibility that mediation presents.

- Delegate

, Oct 2017


Mediating Medical Malpractice Claims - A Workshop for Accredited Mediators

FACE TO FACE

Today reconfirmed my strong belief and commitment to mediation and it increased my confidence in the process but also my own ability. I feel even more ready!

- Susan Verhoef

, Susan Verhoef Occupational Therapists, Oct 2017


Mediating Medical Malpractice Claims - A Workshop for Accredited Mediators

FACE TO FACE

As always with Conflict Dynamics, the course was well structured, challenging and insightful.

- Peggy Vreken

, Director, Goodman & Wynn, Oct 2017


Mediating Medical Malpractice Claims - A Workshop for Accredited Mediators

FACE TO FACE

Exciting, dynamic and interactive.

- Delegate

, Oct 2017


Mediating Medical Malpractice Claims - A Workshop for Accredited Mediators

FACE TO FACE

Excellent course with the high standard of course material and trainers I have come to expect from Conflict Dynamics.

- Jacqui O’Brien

, PAX Accredited Mediators, Oct 2017


Mediating Medical Malpractice Claims - A Workshop for Accredited Mediators

FACE TO FACE

Mediation is the option to consider in conflict. Conflict Dynamics provided the skillset to exercise this option in a just and equitable fashion.

- Johan Jordaan

, Director, JL Jordaan Attorneys, Oct 2017


Mediating Medical Malpractice Claims - A Workshop for Accredited Mediators

FACE TO FACE

I thought that the course was excellent and the detailed role play instructions were appropriate.

- Stephanie Esterhuyse

, Of Counsel, Bowmans, Oct 2017


Mediating Medical Malpractice Claims - A Workshop for Accredited Mediators

FACE TO FACE

Absolutely excellent and so informative!

- Bill Thomson

, Mediator


Mediating Medical Malpractice Claims - A Workshop for Accredited Mediators

FACE TO FACE

Oct 2017

Thank you for an insightful course and imparting the skill and knowledge required to effectively mediate medical negligence and personal injury disputes.

- Gerrie van der Watt

, Mediator, Oct 2017


Mediating Medical Malpractice Claims - A Workshop for Accredited Mediators

FACE TO FACE

Stimulating, challenging and to the point. Tony is a wealth of information and experience in this particular field.

- Naëtt Atkinson

, Mediator, Oct 2017


Mediating Medical Malpractice Claims - A Workshop for Accredited Mediators

FACE TO FACE

A most valuable course - wish I had the oppurtunity of doing it years ago!

- Delegate

, PEPPS College, Sept 2017


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

Interactive, practical and applicable to all situations in life.

- Delegate

, St. Andrew's School for Girls, Sept 2017


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

Invaluable input for anyone leading & managing others. The course has provided me with some tools that I have been looking for, such as knowing how to ask the right questions to understand what is really happening in a conflcit situation. Professionally and personally enriching and empowering.

- Delegate

, St. Andrew's School for Girls, Sept 2017


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

Conflict management is an integral part of life and the knowledge and skills I have learnt on this course have been empowering and will stand me in good stead in the years to come.

- Delegate

, Roedean Junior School, Sept 2017


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

A brilliantly effective course that provides you with the tools to assist you on your journey towards resolving conflict. A great presenter.

- Delegate

, St. Andrew's School for Girls, Sept 2017


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

Very practical - not only theoretical. Went beyond the usual material used for Conflict Management courses.

- Delegate

, St. Andrew's School for Girls, Sept 2017


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

Excellent first glance at mediation. I now have much more confidence in the potential of mediation.

- Delegate, MacRobert Attorneys

, Oct 2017


Mediating Medical Negligence and Personal Injury Claims - Skills for Parties and their Representatives

FACE TO FACE

Stimulating, informative and interactive.

- Rotondwa Mulaudzi

, MacRobert Attorneys, Oct 2017


Mediating Medical Negligence and Personal Injury Claims - Skills for Parties and their Representatives

FACE TO FACE

Very informative. Good practical experience. Can see how it definitely could be implemented in corporate and non-medical negligence cases.

- Helen Coetzee

, Candidate Attorney, MacRobert Attorneys, Oct 2017


Mediating Medical Negligence and Personal Injury Claims - Skills for Parties and their Representatives

FACE TO FACE

Excellent course for those wanting to know more about medical malpractice mediation. Extremely practical.

- Boitumelo More

, MacRobert Attorneys


Mediating Medical Negligence and Personal Injury Claims - Skills for Parties and their Representatives

FACE TO FACE

Oct 2017

A very interesting and helpful explanation of the process & benefits of mediation. The shared focus on practical & theoretical elements really helps to put things into an understandable perspective.

- Hickley Hamman

, Associate, MacRobert Attorneys, Oct 2017


Mediating Medical Negligence and Personal Injury Claims - Skills for Parties and their Representatives

FACE TO FACE

Excellent teaching. A very stimulating learning experience.

- Simon Attwell

, Manager, Freeground Records, Oct 2017


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Very practical course, not only in terms of skills required for mediation but a lot of skills that I can immediately put into practice in other areas too.

- Claire Kolbe

, Director

, Recro Business Consulting


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Oct 2017

It was tough and very stimulating. I am keen to learn more.

- Stephanie Esterhuyse

, Of Counsel, Bowmans, Oct 2017


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

It was well worth the time and commitment. I have learnt and acquired some life changing skills that I cannot wait to put to good use. Very exciting!

- Anonymous

, Member

, Companies Tribunal


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Oct 2017

Highly recommended course of the highest standard.

- Dr Lente van der Merwe

, Anesthesiologist, Oct 2017


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Experience mind shifting mediation training.

- Francois Roux

, Business Owner, Triponza Trading, Oct 2017


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Practical, relevant and factual. Straight to the point.

- Delegate

, Tongaat Hulett Starch, Sep 2017


Negotiation Skills for Collective Bargaining

FACE TO FACE

Thought provoking and inspirational.

- Shabir Khan

, Tongaat Hulett Starch, Sep 2017


Negotiation Skills for Collective Bargaining

FACE TO FACE

Relevant to my skill of negotiating as a union rep. It was eye opening and educational.

- Delegate

, Tongaat Hulett Starch, Sep 2017


Negotiation Skills for Collective Bargaining

FACE TO FACE

Really very informative. Learnt much more than I knew before with regards to procedures and the law.

- Rajesh Manilall

, SC Johnson, March 2017


The Basic Conditions of Employment Act

FACE TO FACE

The course was very eye opening and informative. It helped us with a clearer understanding of our rights.

- Nthabiseng Charity Moema

, SC Johnson, March 2017


The Basic Conditions of Employment Act

FACE TO FACE

Marvellous opportunity to learn from the UK experience.

- Herman J. Edeling

, SAMLA, June 2017


Mediating Medical Negligence and Personal Injury Claims - Skills for Parties and their Representatives

FACE TO FACE

Well paced and informative!

- Robin McBroom

, Estee Lauder Companies, May 2017


Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)

FACE TO FACE

I really benefited a lot from the course and understand a lot more about the procedures of disciplinary, and all the steps.

- Claudia Nesbatt

, Estee Lauder Companies


Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)

FACE TO FACE

May 2017

The simplicity of the information provided and demonstrated is what makes the training impactful.

- Lindi Opperman

, Estee Lauder Companies, May 2017


Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)

FACE TO FACE

This course is absolutely amazing! Information is specific, helpful, thorough but still condensed. Super interactive and a definite eye opener.

- Carla Viljoen

, Estee Lauder Companies


Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)

FACE TO FACE

May 2017

The course was detailed and has provided me skills to equip me should I find myself being required to initiate or chair a disciplinary enquiry.

- Ronald Naidoo

, Estee Lauder Companies, May 2017


Preparing for and Presenting in Disciplinary Enquiries (Initiating Disciplinary Enquiries)

FACE TO FACE

Learner friendly, intensive and informative training.

- Liswi Nduku

, Dept. of Social Development, October 2016


Arbitrator Skills - a Refresher for Accredited Arbitrators

FACE TO FACE

The course was very empowering and gave us an opportunity to know and do more. Gave us insight to what takes place during the Arbitration process.

- Legogang Motshabi

, Dept. of Social Development, October 2016


Arbitrator Skills - a Refresher for Accredited Arbitrators

FACE TO FACE

An interactive and memorable course. Great examples, effective group processes and excellent material. I was left feeling stimulated and empowered with a variety of tools to use in my own job as well as to empower my staff. Outstanding!

- Tracy Laubscher

, Teacher, St. Mary’s DSG Kloof, May 2017


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

The time flew! At no stage was I looking at my watch. An incredibly useful workshop which will definitely make my life easier.

- Sandy Sagar

, Teacher, Epworth School, May 2017


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

An extremely valuable course. I like the practical ideas and loved the interaction with like minded people.

- Michelle de Beer

, Teacher, Highbury Preparatory School, May 2017


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

Excellent course, very valuable, lots of practical tips given that can be used in the classroom. Highly recommended.

- Lara Plotts

, Teacher, Highbury Preparatory School, May 2017


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

The course provided me with new skills in context with mediation as well as conflict resolution skills to be used personally. Excellent course, well presented and facilitated.

- Alan Cawdry

, Regional Manager Western Cape Card Division

, Nedbank


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

May 2017

I feel like I have the tools to hone my skills and become an excellent mediator and negotiator. I am sold on the benefits of mediation and feel slightly evangelical about getting people to mediate. A brilliant, well delivered course.

- Anne Green

, Attorney


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

May 2017

Conflict Dynamics’s training has enabled me to confidently practice as a commercial mediator.

- Serai Herbst

, Executive Director, May 2017


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

A great opportunity to learn the powerful tools of negotiation through softer skill development.

- Danielle Ladopoulos

, Forensic Accountant

, Fides Financial Advisory


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

May 2017

Wow! What a wonderful experience. I think my approach to disputes, even life as a whole, may change from here on.

- Clea Rawlins

, Attorney


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

May 2017

Superb! Informative, fun and highly recommended. I encourage the legal professional to attend the course and promote mediation in South Africa.

- Whitney Maclons

, Attorney, Adriaans Attorneys, May 2017


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

This course was magnificent. It made me look critically at myself, as a person and a manager, and how I contribute to the wellness of my staff. I definitely see myself as being a better manager, especially in relation to conflicts, that affect my staff and fellow colleagues in my organisation.

- Zane Pienaar

, Transnet Group Capital. April 2017


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

Recognising that relationships are a currency in any workplace environment, this course is a must.

- Jane Thupana

, Municipal Demarcation Board. April 2017


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

Very informative and can help anyone who lacks this skill.

- Delegate from

, Boxmore. April 2017


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

Liz and Felicity are deeply committed to the advancement of women and extremely knowledgeable about the challenges women face. Their balance of seriousness, vulnerability and humour in their training makes it very valuable.

- Amanda Lamond

, Director

, Centre for Integrative Law and WOLELA


Negotiation Skills for Women

FACE TO FACE

Make time for this course!

- Nadine Fourie

, Goodman & Wynn


Negotiation Skills for Women

FACE TO FACE

The course was liberating with powerful life changing tools.

- Maria Georgiou


Negotiation Skills for Women

FACE TO FACE

Empowering for women.

- Adela Bootha


Negotiation Skills for Women

FACE TO FACE

Wow!

- Sue Peiser

, CEO Peiser Connections


Negotiation Skills for Women

FACE TO FACE

Very interesting and thought provoking.

- Lindiwe Mngomezulu

, Adjudicator for Ombudsman for Banking Service. January 2017


Rule 41A and Mediation Advocacy for Lawyers

FACE TO FACE

No question was a bad question for Mr Brand. Very helpful course. One that I will be able to use day to day. Very interesting.

- Jaqueline Plantinga

, Adjudicator for Ombudsman for Banking Service. January 2017


Rule 41A and Mediation Advocacy for Lawyers

FACE TO FACE

Very informative and applicable to my day to day work.

- Johan Brouwer

, Adjudicator for Ombudsman for Banking Service. January 2017


Rule 41A and Mediation Advocacy for Lawyers

FACE TO FACE

Interesting, dynamic and definitely a game changer.

- Ombudsman for Banking Service

, January 2017


Rule 41A and Mediation Advocacy for Lawyers

FACE TO FACE

An absolute must, very practical and to the point.

- Dirk Scholtz

, Managing Consultant, Pro-Act, Oct 2016


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Very practical learning with roleplays and coaching sessions. Got valuable, direct feedback. By the time I was finished, I felt equipped to be a mediator with the right skills and knowledge.

- Beki Ngwenya

, Consulting Director

, Beracah Consulting


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Oct 2016

A practical and comprehensive mediation course, expertly delivered with great care and attention to detail.

- Greg Schreiner

, Environmental Scientist, CSIR, Oct 2016


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

I really enjoyed this course and have learnt so much. I feel my eyes have been opened to the possibilities of mediation. I feel enlightened and invigorated by the learning and will share positive feedback about this course and the trainers with all who will listen.

- Karin Livni, Repro Manager

, Highbury Safika Media, Oct 2016


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Comprehensive exposure and training in the “Swiss Army” toolkit of mediation. Incisive, exploratory, versatile, effective.

- Roj Beigley

, Managing Director, Spirigent (Pty) Ltd, Oct 2016


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

This is the most user-friendly course I have ever attended.

- Rosecana Ankama

, Lecturer, Kaduna Polytechnic, Oct 2016


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

An excellent understanding of how mediation works with real-life examples and role playing that brings mediation to life and empowers you as a mediator.

- Senior Associate

, Bowman Gilfillan Inc


Employment and Workplace Mediation Skills

FACE TO FACE

Gaining a skill through practical learning and coaching.

- Shanta Vergothasamy

, Clyde Bergemann Africa (Pty) Ltd


Employment and Workplace Mediation Skills

FACE TO FACE

You cannot put a cost to the value received = INVALUABLE OPPORTUNITY. To learn from the guru’s at this price is a bargain and I didn’t even have to negotiate.

- Ilena Power

, Advocate


Strategic Negotiation Skills

FACE TO FACE

John & Felicity made the theory come alive through drawing on examples of current practise. Their enthusiasm & passion for what they do is tangible and contagious as is their constant focus on learning and expanding their knowledge of their field.

- Jenny Bell

, Justice and Women JAW (NGO)


Strategic Negotiation Skills

FACE TO FACE

A thoroughly focused course that dealt handsomely with the topic and left me with a valuable resource.

- Neil Poynton

, Python HR & Labour Solutions


Strategic Negotiation Skills

FACE TO FACE

The course allows one to use instinctive tendencies at the right time. About timing!

- Zuraya Adhikarie

, Parliament Legal Services - Parliament


Strategic Negotiation Skills

FACE TO FACE

An enriching, stimulating learning experience.

- Diane Davis

, Advocate


Strategic Negotiation Skills

FACE TO FACE

Comprehensive content, well organised with appropriate and insightful role plays.

- Mervyn Malamed

, Positive Conflict Management


Strategic Negotiation Skills

FACE TO FACE

This course improves the finer detail of negotiation techniques and strategies so that the skills of the negotiator are enhanced.

- Veerash Srikison

, Mediator and consultant at Fair Pratice


Strategic Negotiation Skills

FACE TO FACE

A great deal of learning across two full days of insights, fun and practice - highly recommended!

- Angela du Plessis

, Mediator, Commissioner, Coach


Strategic Negotiation Skills

FACE TO FACE

I would highly recommend the course to anyone entering into negotiations with another individual or a group, the skills learnt here will completely change the game!

- Bill Thomson

, Attorney & ADR Specialist

, Chennells Albertyn Attorneys


Strategic Negotiation Skills

FACE TO FACE

I found the course to be stimulating and I enjoyed the practical relevance of the way in which it was presented. I would have no hesitation in recommending this course for aspirant negotiators seeking to learn more about the subject.

- Craig Burton-Durham

, Head of Legal Services

, Council For Medical Schemes


Strategic Negotiation Skills

FACE TO FACE

The course was most insightful and beneficial. It is what I have come to expect and enjoy from Conflict Dynamics.

- Vishnu Moodley

, Partner Vishnu Moodley & Company


Strategic Negotiation Skills

FACE TO FACE

The strategic negotiation skills course will improve our service offering as attorneys by honing our skills.

- Shaun Hangone

, Partner von Lieres, Cooper, Barlow and Hangone


Strategic Negotiation Skills

FACE TO FACE

This was a wonderful experience, to be exposed to the huge and extensive experience of John and Felicity in negotiation and around the world.

- Mark Turpin

, Consultant Kessels & Smit


Strategic Negotiation Skills

FACE TO FACE

Hugely beneficial, opens up a new concept in negotiations. Moving away from position-based to collaborative bargaining.

- Rob Pitchford

, Manager Purchasing, Contract Manufacturing and Production Planning at Inhep Electronics Holdings


Strategic Negotiation Skills

FACE TO FACE

Refocuses what you think you know and brings home how much you still need to learn or revisit. It was an excellent course.

- Gerard Mavian

, Group HR Manager Waltons


Strategic Negotiation Skills

FACE TO FACE

There is nothing that a man can learn that they cannot unlearn.

- Thabang Kheswa

, SAHRC course February 2016


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

I have litigated for about 10 years. I got to a point where I convinced myself that litigation was the only way to resolve a dispute. Little did I know that all I was doing was simply standing in the way of real solutions to problems. I now know that litigation has little to do with conflict resolution and more to do with who wins and who loses.

-


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Feb 2016

It is in allowing different views to emerge and find expression, that we are likely to find lasting solutions.

- Pura Mgolombane

, Manager: Diversity – Ethics & Social Justice - WITS, February 2016


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Intense, informative, excellent. I recommend it for all attorneys.

- Jones Antunes

, Attorney – Fluxmans Attorneys, February 2016


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

As fascinating as it is demanding, as it is essential.

- Gawie Malan

, Director - Malan Scholes Inc, February 2016


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

The Gold standard in commercial mediation in South Africa. Takes mediation to a different level. You learn from the best.

- Jacqui O’Brien

, Owner – PAX Accredited Mediators, February 2016


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

One of the most value aspects of the course is the role-plays because you are able to get hands-on experience and get exposure to the kinds of disputes that could go to mediation.

-


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Aug 2015

Trainers are great, and their shared experience is an added advantage.

- Anonymous


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Aug 2015

The workbook was logically laid out, organised and user friendly!

- South African Human Rights Commission Delegate

, March 2015


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Trainers were superb, they should be sainted! Consummate professionals and true advocates of their discipline.

- South African Human Rights Commission Delegate

, March 2105


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

By far the most beneficial course I have attended to date!

- Delegate

, March 2015

, South African Human Rights Commission


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Mar 2015

I think the practical exercises were best – they really give one a well-rounded view of possible issues that one may face in the real world.

- February 2015

, Delegate


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

All of the trainers were extremely approachable. It was useful to have individuals from various background to provide perspective and personal experiences in the field.

- February 2015

, Delegate


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

The trainers were all very professional, approachable and friendly. I have great respect for them and there is a lot to learn from them.

-

, Delegate


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Feb 2015

Beautifully thought through and compiled file is an asset and easy to refer to in future.

-


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Sep 2014

Certainly one of the best professional development courses I have been on for a long time.

- OXFAM delegate

, September 2014


Employment and Workplace Mediation Skills

FACE TO FACE

I thought the course was excellent. Well paced and an excellent mix of theory and practical exercises. It was very helpful to have group discussions followed by confirmation / back-up with the handouts. A good model for learning.

- OXFAM delegate

, September 2014


Employment and Workplace Mediation Skills

FACE TO FACE

The workbook was useful; great to have a 'toolkit' to refer back to.

- OXFAM delegate

, September 2014


Employment and Workplace Mediation Skills

FACE TO FACE

The role-plays were incredibly helpful. This type of process / skills seems to be best developed through practice.

- OXFAM delegate

, September 2014


Employment and Workplace Mediation Skills

FACE TO FACE

The trainer made excellent use of storytelling to drive points home and make them memorable.

- Nestle

, Delegate July 2014 course


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

I found the course very useful and insightful. The examples felt real and good discussion was generated.

- Nestle

, Delegate July 2014 course


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

The trainer has an excellent knowledge base about the topic with valuable and relevant examples,

- Nestle

, Delegate July 2014 course


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

I really liked the pace and extent of the content covered.

- Nestle

, Delegate July 2014 course


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

The trainer was excellent. She knows what she is talking about.

- Royal Bafokeng Platinum Mine

, Delegate May 2014 course


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

The workbook is very useful - something that you can always refer back to.

- Royal Bafokeng Platinum Mine

, Delegate May 2014 course


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

I highly recommend that every supervisor in the mining industry should attend this course.

- Royal Bafokeng Platinum Mine

, Delegate May 2014 course


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

The course was insightful and educative

- Royal Bafokeng Platinum Mine

, Delegate May 2014 course


Conflict Management Skills for Interpersonal Workplace Conflict

FACE TO FACE

Thank you all for your wonderful facilitation, coaching and assessment work over the past week. It was a great programme and I learned a lot. Your dedication and commitment to the learning process is incredibly valuable.

- Mark Turpin

, Delegate

, Kessels-Smit


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

May 2014

The course was well planned and will benefit me personally as the roles and examples were based on real life.

- Sun City Resort

, October 2013


Chairing Disciplinary Enquiries

FACE TO FACE

The training exercises do make you learn more than just boring reading in other courses.

- Sun City Resort

, October 2013


Chairing Disciplinary Enquiries

FACE TO FACE

Very good course as I had never formally done a chairing course. Would recommend it.

- The Boardwalk Casino

, November 2013


Chairing Disciplinary Enquiries

FACE TO FACE

The workbook was very insightful. Will rely on it extensively.

- Anglo American


Rule 41A and Mediation Advocacy for Lawyers

FACE TO FACE

Oct 2013

Chris is an excellent trainer, very engaging.

- Anglo American


Rule 41A and Mediation Advocacy for Lawyers

FACE TO FACE

Oct 2013

The workshop provided me with the opportunity to reflect on the most critical and important aspects of the EEA.

- Tenova

, September 2013


Understanding Employment Equity and the role of an EE Committee Member

FACE TO FACE

It has refreshed my knowledge of the Employment Equity Act and the duties of the committee and mine as a member.

- Tenova

, September 2013


Understanding Employment Equity and the role of an EE Committee Member

FACE TO FACE

The workshop was very informative

- Tenova

, September 2013


Understanding Employment Equity and the role of an EE Committee Member

FACE TO FACE

The trainer is very experienced and able to provide practical and relevant examples

- Botswana National Labour Partners


Negotiation Skills for Collective Bargaining

FACE TO FACE

Jan 2012

Very useful. I had almost zero knowledge on negotiation but with what I have learnt, I feel confident that I can do far more than I have been able to.

- Botswana National Labour Partners


Negotiation Skills for Collective Bargaining

FACE TO FACE

Jan 2012

The material is very useful as all the case studies refer to real life issues we face daily

- Botswana National Labour Partners


Negotiation Skills for Collective Bargaining

FACE TO FACE

Jan 2012

I just want to thank you once again for the way you guys opened my eyes to an entirely different way of approaching things. Although I've not conducted any mediations since I completed your course, I have found myself in the position that I've been requested to advise a few others who have been involved in conflicts of one kind or another. Inevitably this advice has come down to the simple principles of what you taught me. While acknowledging the merit and appropriateness of other processes in the resolution of disputes, everything having its time and place, I declare myself to be a huge fan of mediation and the benefits it can bring to those who adopt it with an open heart and open mind.

- Philip Hoole

, Architect and accredited mediator


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

Execrcises were very relevant and kept my focus throughout the course. All that I expected to learn was covered and a lot more than that was gained

- Participant

, Sun International, February 2013


Preparing for, Presenting in and Chairing Disciplinary Enquiries

FACE TO FACE

Trainer was absolutely outstanding!

- Participant

, Sun International, February 2013


Preparing for, Presenting in and Chairing Disciplinary Enquiries

FACE TO FACE

I can strongly say that the course has made me more confident when going into arbitration.The course is amazing and so is the trainer!

- Participant

, Berco Express, February 2013


Preparing for and Presenting in Arbitration

FACE TO FACE

Very informative, well presented, good pace, excellent subject matter knowledge.

- Participant

, Berco Express, February 2013


Preparing for and Presenting in Arbitration

FACE TO FACE

Trainer has excellent knowledge of the subject and promoted active participation. Group discussions and case studies were thought provoking. My expectations were met in full.

- Participant

, Tenova Minerals, March 2013


Fundamentals of Managing Poor Work Performance

FACE TO FACE

Very professional . Workbook contains fabulous reference material. Trainer was very professional - well done on keeping the Engineers engaged!

- Participant

, Tenova Minerals, March 2013


Fundamentals of Managing Poor Work Performance

FACE TO FACE

Well done, John and Felicity! You are indeed the torch-bearers in the field of mediation and I trust that you will continue to illuminate the road for other legal professionals and the courts to embrace the process as value-adding to their practice.

- Anonymous

, Mediator

, Conflict Dynamics


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

It was undoubtedly one of the most professional courses I have been on. You got down to business straight away! The files were amazing! The roles plays meticulously put together. I thoroughly enjoyed the participants and learned a huge amount from the experienced crowd as well as from the lawyers in the room. I felt utterly privileged to have you as my trainers, given your experience and commitment to the field. I appreciate why you won the award in London. It’s not just about the training output, but your combined Passion, Perspective and Perseverance (yes, the three P’s!)

- Paul Kapelus

, Delegate


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

May 2012

Well done John and Felicity. I have personal experience and can see that the CEDR award is rightly deserved!

- Raj Daya

, Deputy Chief State Law Adviser

, Rules Board for Courts of Law South Africa


Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING

FACE TO FACE

The training is unparalleled and very practical. It is highly recommended for management/union members

- Chevron Nigeria

, Negotiation Team

, Joint Union Management


Conflict Management Skills for Teams and Groups in the Workplace

FACE TO FACE

The workshop is a way forward in the way we do negotiation and conflict management

- Chevron Nigeria

, Negotiation Team

, Joint Union Management


Conflict Management Skills for Teams and Groups in the Workplace

FACE TO FACE

I will recommend that this workshop be extended to all HR Teams, Management and Unions, Executives as it is a character building workshop

- Chevron Nigeria

, Negotiation Team

, Joint Union Management


Conflict Management Skills for Teams and Groups in the Workplace

FACE TO FACE