Sharpen your Conflict Management Skills
18 August 2019
Small conflicts, tensions, and disputes arise daily in our lives – road rage, rude service providers, slapping or punching on the playgrounds, countless domestic violence attacks. Many of these conflicts are not reported or policed so it falls on us as citizens to manage them. The workplace, where we spend most of our time, also presents challenges: meeting huge targets adds stress, retrenchments heighten emotions, personality clashes with colleagues make work unbearable. How does one deal with these situations?