Blog and Opinions

How to prepare effectively for Collective Bargaining

24 May 2024


Ebrahim Patelia
In this article Ebrahim provides some guidelines on how to prepare effectively for collective bargaining, which is a process of negotiating collective agreements between employers and trade unions. The article emphasises the importance of developing skills and knowledge of negotiators, enhancing the relationship and communication between the parties, reviewing and improving the processes and practices of bargaining, and adhering to the code of good faith. Ebrahim also suggests a negotiation planning framework that covers various aspects such as objectives, demands, interests, bargaining range, alternatives, risks, benefits, strategy, and pressure points. The article concludes that collective bargaining negotiations require serious planning and execution, as they have significant consequences for the economic development, social justice, labour peace, and workplace democracy.
An Employer’s Failure To Take Every Disciplinary Hearing Seriously Can Be Costly

18 April 2024


Dr Hilda Grobler
Discover how overlooking the gravity of disciplinary hearings can be a costly misstep for employers. In her article, Hilda Grobler explores the ramifications of insufficient preparation and errors during the disciplinary process. From potential CCMA interventions to the intricate nuances of arbitration, Grobler lays out the pitfalls employers must navigate to avoid detrimental outcomes. Learn why meticulous preparation and adherence to fair procedures are paramount to sidestep costly disputes and maintain workplace harmony.
Early Intervention Strategies for Workplace Conflict

16 February 2024


Vanessa Botha
This article offers a pragmatic approach to handling workplace conflict, by recognising warning signs, taking timely action, and fostering open communication and active listening, this guide equips managers and employees with strategies for resolving conflicts constructively.
Conquering the January blues

24 January 2024


Vanessa Botha
The holiday season has passed, and the new year now stretches before us with its promise of fresh starts and ambitious goals. However, for many employers, January can also be a time of challenges. Employees may be returning to work lacking enthusiasm, and the pressure to hit ambitious growth targets can feel overwhelming, therefore making it difficult for the business to hit the ground running.
The art of having difficult conversations over the holiday season

26 November 2023


Siham Boda
This article explores the art of having difficult conversations over the holiday season, providing practical tips on how to handle them confidently. It emphasises the importance of such conversations in addressing conflicts, fostering personal growth, improving relationships, and enhancing group dynamics.
Reflections on civil and commercial mediation in the United Kingdom and South Africa

21 November 2023


Felicity Steadman
I have worked as a mediator in South Africa (SA) for 35 years and in the United Kingdom (UK) for 20 of those years. Over this period, the use of mediation in civil and commercial disputes in the UK grew from approximately 2,500 mediations in 2003 to approximately 17,000 mediations in 2022. Why is this?