This course will help you understand how interpersonal conflict develops in the workplace and teach you skills and processes to manage this conflict and prevent or resolve disputes in an effective manner.
There is an increasing need to raise awareness amongst employers, employees and external service providers about the scourge of harassment in the workplace.
Conflict Dynamics has extensive experience training conflict management skills in schools and universities. Educational institutions have unique challenges in relation to conflict. The relationships between educators, learners, parents, administrative staff and representative bodies can be complex and fraught with a myriad of tensions, including diversity and inclusion related issues.
This course will help you understand how team and group conflict develops in the workplace and teach you skills and processes to manage this conflict and prevent or resolve disputes in an effective manner.
This unique one-day workshop gives participants the methodological framework, vocabulary, and skills necessary to identify and explore the undeniable richness that exists in diversity in all its manifestations.