Conflict Management Skills Training

"I need to listen well so that I can hear what is not said.” Thuli Madonsela

Whether you find having courageous conversations difficult, or you find conflict challenging to manage, Conflict Dynamics will work with you to design a suitable skills development programme to empower your people. Contact us to discuss your needs for skills development.

Managing Difficult Conversations in the Workplace

This course will give you an understanding of what is going on in conversation and will equip you to manage the unexpected as well as the scheduled conversation. 

Conflict Management Skills for Schools and Universities

Conflict Dynamics has extensive experience training conflict management skills in schools and universities. Educational institutions have unique challenges in relation to conflict. The relationships between educators, learners, parents, administrative staff and representative bodies can be complex and fraught with a myriad of tensions, including diversity and inclusion related issues. 

Conflict Management Skills for Teams and Groups in the Workplace

This course will help you understand how team and group conflict develops in the workplace and teach you skills and processes to manage this conflict and prevent or resolve disputes in an effective manner. 

Conflict Management Skills for Interpersonal Workplace Conflict

This course will help you understand how interpersonal conflict develops in the workplace and teach you skills and processes to manage this conflict and prevent or resolve disputes in an effective manner. 

Dealing with Sexual Harassment in the Workplace

There is an increasing need to raise awareness amongst employers, employees and external service providers about the scourge of sexual harassment in the workplace. 

Unconscious Bias in the Workplace

This is a facilitated discussion with the aim of giving employers and employees a “safe space” to identify unconscious biases at play in the workplace and to discuss how to overcome these biases. 

Understanding and Harnessing Diversity in the Workplace

This unique one-day workshop gives participants the methodological framework, vocabulary, and skills necessary to identify and explore the undeniable richness that exists in diversity in all its manifestations.