Skills for Managing Employment Relations

“Management is the art of getting things done through people.” Mary Parker Follett

Whether your organisation is unionised or not, employers need skills to manage employee relations effectively and fairly. Conflict Dynamics equips clients with the necessary knowledge and skills to do this. Contact us to discuss your needs for skills development.

Negotiation Skills for Collective Bargaining

This course is intended to build the capacity of both employer and union negotiators for effective collective bargaining. 

How to Prepare Effectively for Collective Bargaining

Faced with the current challenges of the South African Employment Relations climate, attending this 1-day course will enable you to prepare for your collective bargaining process in a strategic manner in order to maximise the efficacy of the negotiation process and ultimately enhance the outcomes achieved. This course is intended to build the capacity of both employer and union negotiators for entering a collective bargaining process thoroughly prepared to maximise its value. 

How to Participate Effectively in Collective Bargaining

In light of the current challenges typically experienced when embarking on a collective bargaining process in the South African Employment Relations arena, this 1-day course will focus on building the understanding and skills to be able to negotiate pragmatically with the goal of achieving outcomes which are of mutual interest to both parties. The course is intended to build the capacity of both employer and union negotiators for participating effectively in a collective bargaining process. 

Compliance with the Accord on Collective Bargaining and Industrial Action, and the Code of Good Practice: Collective Bargaining, Industrial Action and Picketing

Find out what you need to know to comply with the 2017 Accord on Collective Bargaining and Industrial Action, and the Code of Good Practice: Collective Bargaining, Industrial Action and Picketing.

Essentials for Managing in a Unionised Environment

The course explores the challenges and benefits of a unionised work environment and will assist you to understand the rights and obligations of the parties to the employment relationship. 

Economic Literacy for Collective Bargaining

This training will empower employees, supervisors and managers with a common language and understanding of how the company and the economy function. 

Shop Steward Training Modules

A shop steward who is well-equipped with the appropriate knowledge and skills to carry out their role can be a real asset on the shop floor. 

Introduction to Labour Law

This course will provide you with a basic understanding of the purpose and key provisions of three of South Africa’s main employment-related statutes – The LRA, The BCEA, and the EEA. 

The Labour Relations Act

Develop an understanding of the purpose and contents of the Labour Relations Act. 

The Basic Conditions of Employment Act

Develop an understanding of the purpose and contents of the Basic Conditions of Employment Act. 

The Employment Equity Act

This course will enable you to develop an understanding of the purpose and provisions of the EEA and assist you to avoid discrimination against current employees and/or job applicants.