The Conflict Dynamics course is an incredibly professional, well-taught course that makes good use of a mixture of learning methods. The course is intense but provides one with a thorough understanding of the mediation process and issues related to it, and gives you a lot of opportunity to practice what you have learnt in theory. The feedback from their experienced assessors is invaluable in developing one’s skills further.

- Delegate


Nov 2021

So much more than I expected!

- Advocate

, Cape Bar


Nov 2021

ADR is the way of the future and therefore a valuable skill to have been trained on. As a legal professional we are continuously learning and having such well designed courses to guide us along the way is very valuable.

- Geoff Cochran


Nov 2021

We write to thank you once more for such a wonderful job you did by facilitating our training. The delivery of the training was exceptional, coupled with a very passionate, confident, and knowledgeable facilitator. It is on that basis that we would like to express our appreciation and gratitude for having been part of such an experience. We are pleased to let you know that parties were able to conclude the 2022 salaries and benefits negotiations within schedule. It is a first for us to have done that without deadlocking and assistance by a third party. There was renewed energy, passion, and commitment, this time around, to apply the skills and tactics acquired from the training.

- Mere Molonda

, Diamond Trading Company Botswana


Nov 2021

An excellent course dealing with a complex learning area presented in a most engaging and professional manner

- Mahomed Fareed Jassat

, Director

, MF Jassat Dhlamini Incorporated


Oct 2021

Conflict Dynamics manages that delicate balance between ensuring all participants understand the material and maintaining the engagement of those with more experience. This results in a challenging and stimulating course.

- Shirley Fodor

, General Counsel EMEA

, Tronox Holdings PLC


Oct 2021

I have done mediation training at the best schools internationally and this course is definitely of the highest standard.

- George Rautenbach

, Mediator

, Mediate Conflict


Oct 2021

Excellent foundational course presented by exceptional experts in the RAF field as well as great teachers.

- Liesel Bligaut-Kok

, Mediator

, LBK Consulting


Sep 2021

The course was very insightful. I learnt a great deal that I can apply in the workplace.

- Delegate

, Northlink College


Sep 2021

The workshop was enlightening, empowering and excellent. 

- Clive Solomon

, Northlink College


Sep 2021

This was a very insightful workshop. I have been provided with the tools I needed to participate fully in the College Labour Form.

- Sandra Raubenheimer

, Northlink College


Sep 2021

Conflict Dynamics is a training provider par excellence. The professional manner in which the training was coordinated as well as the level of competence from the facilitator is unmatched.

- Deon Bothma

, Northlink College


Sep 2021

The course is pitched at a high standard and tests your ability not only as a mediator, but also as a capable professional to work well under pressure in complex commercial matters.

- Delegate


Jul 2021

The online version of the course was delivered to a very high standard, by a diverse and capable team. The approach to learning draws extensively on immersive role-play and structured reflection. These create conditions for participants to gain practical insight into the application of the core concepts of commercial mediation, beyond theoretical understanding. 

- Salim Nakhjavani

, Advocate

, Johannesburg Bar (Victoria Mxenge Group of Advocates)


Jul 2021

The Mediator Skills course reminded me about the value of proper mediation, where interests and needs rather than rights and power are explored, in assisting disputing parties to reach an agreement which is mutually acceptable.

- Ingrid Lewin

, Mediator


Apr 2021

This is an excellent course with an incredibly practical approach which actually teaches participants how to mediate disputes, rather than just learn the theory of mediation.

- Mairéad Edwards

, Advocate

, Rivonia Group of Advocates


Apr 2021

Well organized course conducted by subject matter experts. A truly exceptional and insightful experience.

- Charl Keyser

, Managing Director

, Stützen Consulting (Pty) Ltd


Apr 2021

As always a great learning and interactive workshop. Thoroughly enjoyed the group interaction.

- Zarina Moosa

, Director

, Platinum Business Solutions


Jul 2021

A simple 40-hour accreditation is not really enough. Attending courses such as this one really supplements one's knowledge and upskills tremendously. Breaking things down in terms of strategy is incredibly helpful for legal representatives, their clients and mediators themselves.

- Leigh de Souza

, Partner Attorney

, Leigh de Souza Attorneys & Mediators


Jul 2021

Like all it's other courses, Conflict Dynamics' Collective Bargaining course is hands-on, presented by world-class trainers with extensive real-world experience, and backed up with examples that bring the material to life.  

- Barney Jordaan

, Professor of Management Practice: Negotiation, Conflict Management, Mediation

, Vlerick Business School


Jun 2021

This is yet another brilliant offering from Conflict Dynamics. Clear and easy to understand materials and critically important role playing sessions to solidify learning. Thank you!

- Betina Fleming

, Director: Employee Relations

, University of the Witwatersrand


Jun 2021

This was a very well presented course. Easy to understand and really helpful, relevant content. 

- Betina Fleming

, Director: Employee Relations

, University of the Witwatersrand


Jun 2021

I thoroughly enjoyed the course and learned so much that is relevant to my work.

- John O'Leary

, Mediator

, John O'Leary Attorney & Mediator


Apr 2021

Great practical tips to this growing segment of conflict resolution. I'm glad I attended.

- Mediator

, Derek Pead & Associates


Apr 2021

An authoritative exposition of workplace mediation and its place in the mediation universe. 

- Chris Todd

, Head of Dispute Resolution

, Bowmans Law


Apr 2021

Great course that whilst uses the normal mediation structures and processes, shows the different approach and skill set needed to mediate in these, more often than not, highly emotionally charged disputes.

- Rob Holmes

, Mediator

, Premium Leaf Zimbabwe


Apr 2021

Thank you so much for the fabulous course. I was quite anxious about Zoom before this but now feel I can handle this new technology. I actually look forward to being able to offer online mediation.

- Karen Botha

, Attorney


Mar 2021

Learning skills that will help in both your professional and personal life.

- Fern Perry

, Director

, Co-Owner Nomad Dive / Owner Lutwala Dive Indonesia


Feb 2021

The course has changed my whole perspective on disputes, thank you for a wonderful experience.

- Delegate


Feb 2021

Such a gratifying experience! I got the mediation toolbox and learnt how to use the tools effectively.

- Advocate

, The Rivonia Group Of Advocates


Feb 2021

An intensive and challenging course that meets its objectives in imparting mediation skills and knowledge.

- Lina Senyatsi

, Legal Practitioner

, LL Senyatsi Inc Attorneys


Feb 2021

The course has helped to enhance my interpersonal skills. It was challenging but worth it in the end.

- Pumla Hako

, Industrial Psychologist

, Equipoise Consulting


Feb 2021