The presenters did an excellent job explaining and demonstrating the concepts. The course was not only practical but also gave me an excellent platform to build on my own mediation practice.
- Ashwell Valentine
Sep 2023
Very memorable learning experience and a lifetime opportunity and privilege to have been part of the September Cape Town 2023 class.
- Mereenayotlhe Molonda
, DTCB
Sep 2023
Excellent course - the right mix of some theory but lots of practical mediation exercises.
- Dave Thompson
, CDH Inc
Sep 2023
Highly recommended course! Well presented!
- Stephan Stone
, Stone & Partners
Sep 2023
The mediation course by Conflict Dynamics was taught really well, making me think differently and leaving a strong impression. I found the course content very interesting and it helped me understand better ways to handle conflicts.
- Vusi April
, Stellenbosch University
Jul 2023
This was the most intense, information packed and stimulating course I have attended in a long time. It has opened my eyes to a new world of alternative dispute resolution, that I will incorporate in many facets of my work and personal life. The presenters were knowledgeable, the coursework was expertly put together and the skills I have acquired of high value.
- Farah Fredericks
, Stellenbosch University
Jul 2023
This course is tough, but one of the highest quality that I have attended in 12 years of employment at Stellenbosch University. The content, flow, facilitators, management and learnings have been absolutely fantastic. I highly recommend this course!
- Sean Surmon
, Stellenbosch University
Jul 2023
The course was really a light bulb experience for me. I have internalised workplace disputes for many years and it is quite a relief to know that I can support the disputes by facilitating two parties to reach good interest-based outcomes.
- Chanel Klink
, Stellenbosch University
Jul 2023
I did not think it was possible to learn new skills and unlearn habits in 5 days, but the well-thought-through composition of the programme (yes, a very tight programme!), the expertise of the trainers and the assessors, the professionalism, the discipline, the opportunity to practice throughout and the continuous feedback, made it possible.
- Celeste Nel
, Stellenbosch University
Jul 2023
This course is "practical and hands-on" with theory, practice and application well integrated to enhance both one's learning experience and develop the necessary skill sets for negotiation.
- Lindy Heinecken
, Stellenbosch University
Aug 2023
It is an excellent course. I particularly like how practical and skills-focused it is, with several exercises and role plays.
- Sokfa John
, Center for Mediation in Africa, University of Pretoria
Jun 2023
Conflict Dynamics is a training provider of excellence. The positive experience starts right at the very beginning with a friendly and quick response from the course coordinator in terms of the details and requirements of the course. The course itself is very intense, but presented by highly skilled facilitators and the continuous feedback is of great value.
- Dr Marli Jooste
, Personal Growth Activist / Independent Practitioner
Jun 2023
I have been learning and teaching for a while (I am a lecturer doing my PhD) and I go away, having been in the most conducive environment for learning, it was tough, but I learned a lot, and continue to think about what I learnt, and engage with the material because the instructors made it so interesting. I am grateful for the gentle, steady manner in which we were taken through the work.
- Rafia Akram
, Senior Legal Advisor
, Akram Raye Advisors
Jun 2023
The course has been enriching in more ways than one. The learning journey is one that I have never experienced. I felt greatly empowered and wholly fulfilled by the end of the course.
- Dhirishka Maharajh
, Adjudicator
, Ombudsman for Banking Services South Africa
Jun 2023
This mediation course is simply exceptional. It has taught me skills that I will carry with me throughout my career.
- Charmaine Lack
, FirstRand
Jul 2023
The techniques I learned have been particularly useful in my work and I highly recommend the course to attorneys.
- Jacques Theron
, Attorney
Apr 2023
The course is of exceptional quality. Its organisation and coaching skills of tutors are outstanding. Given all this, it is almost unbelievable how much one can learn in 5 days (admittedly and nights).
- Christo Dudenski
, Civil Engineer
Apr 2023
An absolute transformative experience.
- Nqobile Mdhladhla
, Senior Legal Advisor: Property and Servitudes
, Transnet
Apr 2023
I found the course to be comprehensive and with a focus on both theory and practice.
- Delegate
Feb 2023
Conflict Dynamics offer world-class training in mediation. They are attentive to each participant and determined to guide you to success and ensure that you walk away not just competent, but confident. The trainers themselves are fantastic, and although the course is only 6 days long, I came away with a proper and comprehensive understanding of both the field of mediation and my role as a mediator.
- Albert Kotze
Feb 2023
Very informative workshop which assisted in self-awareness and in the unlearning of certain biases.
- Palesa Malinga
, WITS University
Jul 2023
This has been a real eye-opener and has been an amazing moment to have some introspection. I have no doubt that this module will help me to be a better mediator and legal practitioner in general.
- Betina Fleming
, WITS University
Jul 2023
The course developed me both professionally and personally. What a fruitful session. The facilitators were amazing and most importantly knowledgeable. We indeed learned a lot.
- Neo Bila
, WITS University
Jul 2023
Indlela Ibuzwa Kwabaphambili (You learn from those who have gone before you in the past).
- Sthe Sosibo
May 2023
Another outstanding course from Conflict Dynamics. This course will equip you with the necessary theory and practice to undertake effective workplace mediation for the benefit of all parties. A must-have for everyone that leads, manages or works with people.
- Kevin Churchill
, Commercial Dispute Avoidance & Resolution Services
, Cerno Thames Ltd
Feb 2023
The course materials and presentation of this workshop were absolutely amazing. The facilitator was perfect. This was probably the first workshop I attended where my thoughts did not wander from the subject for the entire duration. We will definitely make use of your services again in future.
- Gawie Van Der Walt
, Safety Officer
, Debar Ceramics
Jan 2023
This was a very thought provoking and relevant training intervention that I would highly recommend.
- Doug O'Neil
, CEDR
Dec 2022
Conflict Dynamics created a safe and inclusive space to have really important conversations around Unconscious Bias and how to approach conversations around this topic.
- Nicky Antonioni
, CEDR
Dec 2022
It was a fantastic and real eye-opening training day on the different types of unconscious bias we might have and how it can filter through to what we say or do. I also found the tools provided very useful, like the 'Ladder of Inference', and will be using them in the future.
- Frank Eijkman
, CEDR
Dec 2022
The course definitely made me think. We all have a range of unconscious biases ranging from very important hurtful ones including race, religion and age related to the very minor such as IKEA or against left-handed people.
- Lauren
, CEDR
Dec 2022
I enjoyed the session with group work. Whilst we rehashed previous training, day to day examples were used, which was very useful in putting into perspective how we could actively use the training techniques and reinforced the importance of how we can do more as an individual.
- Jasmine Magecha
, CEDR
Dec 2022