It was undoubtedly one of the most professional courses I have been on. You got down to business straight away! The files were amazing! The roles plays meticulously put together. I thoroughly enjoyed the participants and learned a huge amount from the experienced crowd as well as from the lawyers in the room. I felt utterly privileged to have you as my trainers, given your experience and commitment to the field. I appreciate why you won the award in London. It’s not just about the training output, but your combined Passion, Perspective and Perseverance (yes, the three P’s!)

- Paul Kapelus

, Delegate


May 2012

Well done John and Felicity. I have personal experience and can see that the CEDR award is rightly deserved!

- Raj Daya

, Deputy Chief State Law Adviser

, Rules Board for Courts of Law South Africa


The training is unparalleled and very practical. It is highly recommended for management/union members

- Chevron Nigeria

, Negotiation Team

, Joint Union Management


The workshop is a way forward in the way we do negotiation and conflict management

- Chevron Nigeria

, Negotiation Team

, Joint Union Management


I will recommend that this workshop be extended to all HR Teams, Management and Unions, Executives as it is a character building workshop

- Chevron Nigeria

, Negotiation Team

, Joint Union Management